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“Dining room of Mercure - lousy!” 2 of 5 stars
Review of Mallows Restaurant

Mallows Restaurant
Ranked #7 of 9 Restaurants in Pembury
Cuisines: International
Dining options: Breakfast, Dinner, Reservations, Waitstaff
Restaurant details
Dining options: Breakfast, Dinner, Reservations, Waitstaff
Melbourne, Australia
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Dining room of Mercure - lousy!”
2 of 5 stars Reviewed April 29, 2012

Very poor food. Undercooked pork on our entire table of 6. No satisfaction.
We were in a coach tour of older persons and we felt like we didnt exist.
We think they thought they could get away with poor quality food with older people!

  • Visited April 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 2 of 5 stars
      Service
    • 2 of 5 stars
      Food
Helpful?
Thank Brit42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Visitor rating
    4
    5
    2
    4
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“You do a set menu not a carvery make that clear to customers”
3 of 5 stars Reviewed March 4, 2012

You advertise a carvery on your website and the 6ft sign out side. After visiting your resturant it was clear its just a set menu and not a very good one at that. Make that clear to your customers in future for less disappointment

    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Service
Helpful?
1 Thank steveybabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Never again!”
2 of 5 stars Reviewed March 4, 2012

Myself and my partner drove past the mercure in pembury and saw a 6ft sign outside advertising a sunday CARVERY for £6.99. We then went home and called the hotel to book a table for the CARVERY for the following sunday, the person that answered the phone said yes there were tables available for the CARVERY so we booked, on the sunday my partner called the hotel to find out what meat would be served and we were told beef, pork and salmon, on arrival the staff were very pleasant and well presented BUT a lady came over and handed us a menu?? Now I've been to a lot of CARVERYS and have never needed a menu so I questioned the lady and she told us that they no longer do a CARVERY only a set menu! Myself and my partner called the hotel twice prior to going and both times the staff failed to tell us this information!! Then we got to the meal, the pork was chewy, the veg was rock hard, there were only 2 potatoes and the portions were minuscule...never again!

    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Service
Helpful?
1 Thank baddgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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