I had been to 2 standard cottage in this resort last weekend along with my family of four.I had booked it two days before my arrival and also on day before,I had called up the contact person from Bangalore,that I am reaching the resort by 12.00 Noon.
On reaching the resort I was made to wait for good 15 mins ,since they started cleaning the rooms after our arrival.
Then on getting the rooms,I asked Mr Andi,the caretaker of the resort the hot water for bath.He said he had to switch on teh boiler.Even after waiting for an hour he did not bother switching it ON.Also the lunch was not ready till 1.30PM.
Then we got frustrated and called the Bangalore person and I told her that I am not happy with the service.Then Mr.Andi came to me and was asking to me rudely "Whats my problem".
Lunch was provided to us only at 2.30PM.
Later at night when we asked for Campfire at about 9.30PM,he said its not possible since it was already late.Even the other family was keen in campfire.He just refused to make arrangements.
Even though We had booked the rooms for one full day,I got frustrated and left the place early morning at 9.
The food was just OK.Same menu for the lunch and for dinner except for one item.
Only poori and bread toast for breakfast left us with little options.
The resort is good,nice location and the infrastructure is nice.But I felt the caretaker is very arrogant.
Hence the owners /management please look into the matter.