What a colossus waste of an amazing property. Had booked a Suite for 2 nights through email. The replies were slow & painful & it took a lot of phone calls to finally get the confirmation. The hotel is located just ahead of the Chakrata taxi stand & forks off from the main road by way of an unmettalled road passing through dense forest. First look at the property & you are bound to fall in love with it. A beautiful heritage building spread out along the ridge surrounded by Deodars, it seems like an idyllic place. The kitchen is the first to come, followed by the reception which also serves as a convinience store & immediately follow the Suites. I was allotted the Suite no 1, just next to the reception. I was not very comfortable with the location of the room but the hotel was all full & so there was no option.
The Suite comprises of 2 rooms & 1 bathroom. The rooms are spacious & huge & are sparsely furnished. Both the rooms have huge bed in it & in addition the outer room has a seating space & a TV with DTH connection. The rooms had tiled flooring & appeared clean to begin with. The bed sheets & the towels though were stained. The mattress & the pillows were old & tacky & quite uncomfortable. The TV set broken & it was quite an achievement to get it started or change the channel.
The bathroom was downright ugly. It got wet very quickly & had a lot of spiders around. The taps were leaking, the water pressure extremely less. Water is a bit of a problem in the hotel & the wash basin & the flush were always dry. Very difficult to manage with a bucket & a mug. The geyser too was not working & we were told that hot water is supplied through solar panels. The 3 days that we were there, it was cloudy & so there was no hot water at all. Though the same was provided in a bucket.
Sometimes good & sometimes inedible. The food quality was very unpredictable. While the lunch on the first day was very good, it was inedible the second day. The dal, roti, rice everything was stale. The attitude of the owners too was very very complacent as they know that there is no other option in Chakrata.
No complaint on this front. The service guys went about their work in a mundane way but provided whatever was asked for.
1) there are a lot of flies all around & the only reason for this could be the garbage that is not disposed off properly. The area around the hotel is strewn with wastes.
2) The hotel is full almost all the time & so the meals are gonna take a lot of time to come.
3) Chakrata in general & this hotel in particular has a tendency to attract a number of guys only group & so you have to get accustomed to them drinking in the open, shouting expletives at the top of their voice.