We stayed in Saaral resorts with friends and their family. Although our cottage was ok, the cottages where our friends stayed had number of issues. The service was awful. We asked for an extra pillow and bed for our child and had to wait for more than 1 hour despite repeated phone calls. We requested newspaper but it was never delivered.
The service in the restaurant was even worse - they only had 1 person serving for the whole restaurant. There was hardly any food left when we went for breakfast buffet on the first day. The next day, we went early for the breakfast and we had to wait ages for food to be arranged. The lunch on the 2nd day was even worse - we had to wait almost an hour to be served food even though we opted for the standard meal.
Overall, it was a big let down.More