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“A lovely intimate venue”
5 of 5 bubbles Review of The Mill Forge

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The Mill Forge
Certificate of Excellence
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A lovely intimate venue”
Reviewed August 22, 2013

We would like to thank all staff at the mill forge for making our day so special. We stayed in a family room with our 2 children which was lovely and spacious. The staff could not have been more helpful, from Graham the manager to the house keeping ladies, nothing was too much trouble, all have the same ethos. Just before the wedding we managed to lock our keys in the boot and was immediately reassured there wouldn't be a problem. We managed to get our keys posted to us by the next morning and we were given another room to use until they arrived (at no extra cost). The food was excellent and the restaurant staff couldn't do enough, even accommodating our children's taste away from the menu. The ground staff keep the gardens lovely which made our photographs beautiful. Lovely place, lovely people, wouldn't have changed a thing. Thank you, Paul and Marie Hanby.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 23, 2013
Thank you very much for posting such a great review.

I'm thrilled to read such positive comments about your time at The Mill Forge.

Wishing you every happiness for the future

Graham Smith - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Any
English first
Stafford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2013

We got married here on the 19th August, from start to finish it was absolutley wonderful, when we first arrived we had a cake disaster and Liz the wedding planner was brilliant she called a lady named Jan who i cant thank enough and came and rescued my cake and it was excellent you would never of known. Our Bridal suite room was oustanding very spacious and clean we loved the choc, champagne and glasses waiting for us and the jaquzzi bath.Our big day came and everything was perfect such a beautiful place to get married from the gardens to the chapel, very intimate you wouldnt know that any other weddings had been happening during the day as they all treat you like its just your day. The staff were very understanding when we had guests that decided not to turn up without any advanced warning. After the ceremony we sat down to have a wonderful 3 course dinner which was excellent and was served very quick we didnt have to wait at all and the strawberry cheesecake was to die for, our picture on the table was a lovely touch. There we 17 guests in our party and no one can name one fault they all really enjoyed themselves and couldnt believe how beautiful the place really was, they all had a wonderful time.We cant thank the staff at the mill forge enough our day was magical and a wonderful experience anyone thinking of getting married her should definatley book here now without hesitation it is truly truly excellent. Also just like to mention a special thanks to Liz and Vicky the wedding planners,Jan who saved my cake, Fiona and June for hair and makeup,Craig Irving our piper, Tantrum events for decorating our tables, the staff (sorry we didnt get your names) that served us our meal and Carrie our photographer you were all wonderful xxx

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank gemma716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 25, 2013
Thank you very much for taking the time to post such a complimentary review.

It is great to read such wonderful comments about all the different aspects of your time in our care.

Wishing you all the best for the future.

Graham Smith - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Market Harborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 20, 2013

We got married here on the 1st of August and couldn't be more certain that we made the right choice! We had a small party of six and our little girl (who the staff all cooed and welcomed with open arms) and were treated just as we'll as the larger parties and looked after really, really well. The chocolates, fizz and shot glasses in the room were a lovely touch, the staff were very helpful, the manager even taking time away from friends in his own time to rectify a meal booking mistake. We can't thank them enough for looking after us and the wedding itself was absolutely fantastic!! We felt like we were in our own little bubble, the wedding planners made the day a very intimate and romantic affair. We have recommended many of our engaged friends look into doing the same as we did as our wedding day was a memorable, magical and special day.
We can't thank the staff at The Mill Forge enough and hope to return for our first anniversary.
Craig and Tracy Wolverson

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CraigandTracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 23, 2013
Thank you very much for taking the time to write such a kind review.

I'm delighted to read that you enjoyed your time in our care and found The Mill forge to your liking.

We look forward to welcoming you back for your first anniversary.

Regards

Graham Smith - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worksop, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 17, 2013

we got married here on 15th august 2013 and what a fantastic day we all had.There was 17 of us altogether and everyone thought it was a lovely place.The staff were all friendly and very helpful,the bridal suite was superb with the extra little touches.Everyone enjoyed their meals on day before and on the big day.Gardens were kept beutiful and everywhere was very clean.We had fiona and june for hair and make up,craig irvine piper,photographer carrie ,gretna flower basket and john carr to marry us.All were fantastic.We didnt have enough of us for a disco,but they allowed us to play our own cds in evening and they even put disco lights on for us,which we all thought was very nice of them.Thank you to everyone at the mill forge for making our day perfect in every way and hopefully we will return on our anniversary.Mr n Mrs hopkinson x

Room Tip: bridal suite room 30 looks onto the gorgeous gardens
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 19, 2013
Many thanks to Mr and Mrs Hopkinson for taking the time to write such a flattering review.

It's great to read how much you enjoyed your time in our care and that you had a "fantastic day"

Best Regards

Graham Smith - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 16, 2013

We got married here on the 9th August. It was a great day everything ran well. Lovely Bridal Suite a huge room and huge bathroom. Made me feel really special. We got free bubbly, box of chocolates and 2 engraved glasses a nice momento of our day and stay at the Mill Forge. Everything was sparkling clean. Staff were really nice and helpful. They talked you through everything that happens on the day the day before. Put things in the room where we were having the meal for us like the gifts etc. Even on our Wedding day they were there for us and helping us all the way through. They took our guests and the groom, best man up to the Chapel and 10 minutes beforehand they came over to the bridal suite for me as well made sure I was okay and took me over to the chapel. They took a photo of us in the chapel and by the time we sat down for our meal they had the photo in a card congratulating us very nice touch.
The only negative thing I have to say about the Mill Forge is the hour slot for the breakfast and it was a disappointing choice if you weren't have a cooked breakfast. No fresh fruit or pastries etc.
Would definitely come back for our first anniversary if not back before then.

Room Tip: Would definitely recommend for a small intimate wedding. Also if you want a romantic break.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScotlandNicky7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 19, 2013
Thank you very much for taking the time to write such a kind review.

I'm delighted to read that you enjoyed so many aspects of your time with us and found our staff "helpful".

Wishing you all the future

Graham Smith - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 13, 2013

My husband and I got married here on 10th August and the majority of the experience left a bitter taste. We were well and truly screwed over with room allocation and ended up in a standard double rather than a bridal suite, despite being told a bridal suite had been assigned to us. The toilet in the room (6) didn't flush properly, the kettle didn't work and on the Saturday morning all the electric went off. When I went over to reception to complain I had the great misfortune to speak with the general manager (I have No doubt he'll feel the need to comment on this review) who was quite possibly the rudest most unprofessional individual I've ever dealt with. Working in hotel management myself i would not dream of 'shush'ing my guests or talking over them. I also didn't appreciate being told we should never have been told we would have a bridal suite. I accept mistakes happen but I don't need to be spoken to like an idiot! In all fairness the rest of the staff (Michelle and Katie in particular) were fantastic and Michelle extremely helpful when we left a day early due to the sheer disappointment we felt with regards how we were treated.
The Mill Forge is a lovely wedding venue with stunning grounds and good food (although breakfast could have been better) its just a massive shame that 1 individual put such a dampener on what should have been such a special weekend.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank claireyb11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 14, 2013
Thank you for taking the time to share your experience of The Mill Forge.

Obviously I am disappointed to read your comments about myself and your booking process. As I explained to you at the time, at no point from the date you first booked was it possible for us to allocate you a bridal suite, as they were all previously booked.

I apologise if you thought i was talking over you, all i was trying to do was explain.

However I am heartened to read that you thought the place was stunning and enjoyed the customer care of other staff members.

Wishing you all the best for the future.

Graham Smith - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 11, 2013

We got married on the 2nd August and what a great overall experience everyone had. We arrived early on 1st to check in and were greeted by very friendly staff. We were given the key to the Bridal Suite and were very pleased with the room as very spacious and everything what we expected like in the brochure. Champagne and Chocolates were awaiting us on arrival which was a nice touch. We met with the wedding planner to run through everything that would happen the following day and to check over our details. When we handed in our table decorations and wedding favours the wedding planner did everything to put our minds at ease and that everything would go to plan for us. We visited the rooms of the rest of our party as 15 of us were staying at The Mill and everyone else's rooms were great also. We arranged to meet in the restaurant for tea and the service was great when we all went in. The meals were excellent and great value for money. The staff were very friendly and nothing was a problem for them and they made sure everyone enjoyed themselves. The wedding day arrived and it started with a fabulous breakfast which everyone enjoyed. Hair and Makeup were done by Fiona and June and were very good. The manager (Graeme) was on hand when we had problems with the chair covers not arriving on time and he sorted this out which was appreciated as one less thing to worry about. We all met in the bar and were greeted by the wedding planner, Craig Irving (Piper) and Colin Carpenter (Photographer). Craig and Colin were really friendly and would reccommend these to anyone. The party were piped over to the chapel and awaited the bride and bridesmaid to be piped by Craig from the Bridal Suite. The wedding went well and was soon over. We were piped around the grounds by Craig and photo's were taken by Colin. We were in the room for our reception and meal from 4pm. The meal was excellent and everyone really enjoyed themselves and the staff were great yet again and the service of meals was excellent. Everyone left the room to the bar and returned later on as there was a disco provided on the night. A great time was had by all on the night and the bar service was great even when busy. The following day everyone returned for another great breakfast before packing and getting ready to leave. Overall we had an excellent experience at The Mill. The staff were great, friendly and everything to do with the Mill was great. Can't wait to return for our 1st Anniversary.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelaxxx_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMillForge, General Manager at The Mill Forge, responded to this review, August 14, 2013
Wow! what a great and detailed review. Thank you for taking the time to share your thoughts.

It is great to get such comprehensive feedback and compliments on all the different aspects of The Mill Forge and the other wedding service providers.

Wishing you many happy years together.

Graham Smith - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mill Forge

Property: The Mill Forge
Address: Kirkpatrick Fleming DG11 3BQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dumfries and Galloway > Kirkpatrick Fleming
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Kirkpatrick Fleming
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Mill Forge 3*
Number of rooms: 33
Official Description (provided by the hotel):
With thirty-three en suite bedrooms, a private wedding ceremony venue, three functions rooms, restaurant & bar and stunning gardens, The Mill Forge is an ideal location for Gretna Green weddings. Tourists and passing business travellers are also welcome. We have easy access from the A74(M) from both north and south. carriageways. ... more   less 
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Also Known As:
Mill Forge Lockerbie

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