Nice hotel for sleeping. Avoid the restaurant. Food is average/expensive and the service is horrible. Staff is pleasant, but very ineffective.
Our xmas special dinner:
15 staff handling the orders from 10 seated (small) tables spent 1 hour cooking our BBQ meal and still managed to serve it cold. In fact, all of the 3 BBQ dishes ordered was served cold 15 minutes apart (even though they were ordered at the same time). They did not manage to heat them when we sent them back either. We ended up eating the BBQ spears cold (they were cooked though..) Waiters know little english. There seems to be a magical spot where all the staff have to run between the patio and the beach bar. This might offer you some entertainment while waiting for your order which surely will seem like forever!
Basically, enjoy the included breakfast and/or go elsewhere to enjoy the wonderful food Thailand has to offer. There are a tasty street market just down the road. Stay away from the awful Australian place there. They serve not so good tasting "thai" food which he refuses to name in thai original names. Tom Kha Gai = Coconut soup..
The huts however are modern and have AC, nice bath/shower. Bring your own hand soap as they will only provide you with shower gel/shampoo/body lotion. You can buy a big pack of hotel sized soap bars at the nearby convenience store. The housekeeping was nice and super-effective.
The hotel area is nice and clean. Make sure to beat the outsiders to the bamboo seating groups on the beach. Even though it belongs to the hotel, the staff seems to think it is better to let outsiders enjoy them than the hotel guests. Apparently they will put out reserved signs on request for anyone who asks.
The reception is very helpful with most things. If you need a scooter, a boat to go snorkling or a bus ride to Bangkok, just ask and they will fix it :)
Keep in mind that the hotel charges 5% to all card payments. So if your reservation isn´t pre-payed you should bring cash. There are ATMs 5 minutes away, but if you are in a hurry..
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- Also Known As:
- Flora I Talay Resort Ko Chang, Thailand