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“Wonderful holiday in peak season at a very fair...”
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Very good
39 reviews
The cot has a breathable cot mattress and can be put in the double room if required.
You can have the use of a buggy when you stay at Eden Villas
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Overview
Villa -
2 Bedrooms, 1 Bathroom, Sleeps 3
Vilamoura, Quarteira, Faro District, Algarve

Reviews from our community

Very good - based on 39 reviews
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Reviews from our community

Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Dutch first
English first
Spanish first
Any
English first
fivestars
liverpool
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Wonderful holiday in peak season at a very fair price”
Reviewed August 30, 2016 for a stay in August 2016

I have just returned from a wonderful two weeks at Casa Jay with my husband and our two young sons. From the outset, Gillian was very helpful and her communication was excellent. The complex itself is lovely and I believe that Casa Jay is the most well positioned villa on the site. You step out of the front door and are at the poolside in literally a few steps. The villa had everything that we needed for our two weeks in Portugal. I even baked a birthday cake for my oldest child who turned 7 while we were there. The oven produced a very tasty chocolate cake! The villa was big enough for our family, although as described by Gillian, the child's bedroom is small. Gillian had arranged for an extra pull out camp bed to be placed in the room, which pretty much took up most of the floor space in the room, but this was not a problem to us or our children, who enjoyed snuggling together each night. Just a suggestion, but it may be worth investing in a small bunk bed for that room in the future, in order to attract the interest of guests who may be put off by the bed situation. The washing machine was a God send, meaning that I took home a massive pile of clean clothes - as opposed to having to wash it all once I got back to the UK. There is also a good supply of both bath towels and pool towels, which came in very handy. Both swimming pools are lovely, and the pool side snack bar was always appreciated. The prices are very reasonable. There was a change of bedding and towels midway through our fortnight - with the villa also being cleaned whilst we were out that day, which was much appreciated. The walk to the marina would take us between 20 minutes and half an hour, but it is a lovely stroll. (Plus it was nice to walk off the big meals and beer we consumed from time to time!) There was a buggy at the villa, which we ended up using every day due to our 3 year old being unwilling to walk too far in the heat. We were very pleased to have had the opportunity to make use of the buggy because it made things so much easier for us. This was our first family holiday to Vilamoura and we all had a wonderful time. We will most definitely be back and can only hope that we enjoy ourselves as much as we did in August 2016. We never saw a cloud! Best wishes to Gillian for the future.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 16, 2016
Thanks for your lovely comments! I'm so glad you enjoyed your holiday and got to make use of all the facilities in Eden Villas and Vilamoura.
We find its great to have the option of just having a single bed or a cot or a combination of both in that room depending on the guests need. It seems to really work for small families which is our intention - especially being so close to the pool and snack bar. We really hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brian a
1 review
“Ideal for 2 people who want a quiet holiday.”
Reviewed August 10, 2016 for a stay in June 2016

Good accommodation for two people. Close to a good sized pool and café/bar.Small but well kept site.Get to know your local taxi driver as marina is a long walk especially in the heat.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 28, 2016
Thanks for your lovely comments. I'm so glad you enjoyed your stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
patricia0...
Whitchurch, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Dissapointing”
Reviewed June 17, 2016 for a stay in May 2016

My friend and I arrived at Casa Jay and found it quite basic!, and we were surprised at finding only one bed made up , the second room which was quite small had a folded put-me-up in, we were informed that a couple was expected!! Lynda who greeted us on arrival, organised the cleaner to come back and make the other bed up, which was so small it looked to be for a child!!, not a 68year old!! so for the week we were there I didn't sleep well at all. The other disappointment was that the TV did not have a signal so no channels, we were told again that it was to be used for DVDs, this was not made clear on the information as we would have taken some of our own. The plus side was the Villa is very near the Pool, and because the Pool bar was not open we were able to pop to the villa for drinks etc whilst at the pool. We felt the Villa is really only set up for a couple with a small child or a married couple, certainly not for single people who prefer their own room. we felt it lacked comfort.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked least: Comfort, 2nd Bed
Traveling group: Friends
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 18, 2016
Thanks for your review. You are absolutely right. The villa is ideal for a couple on their own or a couple with a baby or small child. The second bedroom is very small and is set up and decorated as a nursery with bright furniture, toys and childrens curtains and pictures on the wall. We have a Cot and changing mat for a baby or replace that with a put me up bed for small children and do not recommend it for children over 10 yrs of age. Usually couples who book in use the nursery for the storage of their bags. We were completely unaware that the two adults coming to stay were not a couple and have modified our communication now with prospective 2 adult bookings to double check before taking a booking. We are also clear in our information that is sent out in advance the villa does not have english television and to bring DVD's if required. We provide a stereo, MP3 player, DVD player, USB enabled TV and a selection of several DVD's for Children and Adults, plenty of reading books, toys and some board games. Usually our guests don't watch tv as the villa is just by the pool and has a terrace and Bar B Q and there is so much to do in the area on holidays. Eden Villas is not a holiday resort but a private condominium and so is usually very quiet around the pool and safe which suits most of our guests. It also means that the pool bar is only open during highs season; June July and August, however this lack of facilities is reflected in our pricing out of season and my guests do find that it provides excellent value. It is ideal though that the villa, as you mentioned, is right by the pool so easily accessed to grab a snack or drink from the fridge. I am so sorry it didn't work out for you and appreciate your feedback. I will certainly ensure that I double check the requirements of our guests travelling in twos and will update the information on our website to ensure that doesn't happen again. I hope your stay otherwise was great and that you enjoyed the pool and the local restaurants, the sun and the beach and marina that are only a 15 minute walk away.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toni286
Wrexham, United Kingdom
1 review
“Fab stay”
Reviewed August 30, 2015 for a stay in August 2015

Stayed for one week August 2015 . Gillian very helpful before and during stay. Everything as described, clean and comfortable villa with all you need, towels and beach towels provided, kitchen well equipped although no cooking done. Information pack very helpful and met by Linda on arrival who was most helpful. Vilamoura lovely area old village is a must see marina and beach area lovely but you do need a car to get around more than a 20 minute walk to either. Visited Silves and Fiesa sand sculptures Albafura and Potrmiao beach there beautiful. Highly recommend this villa and would revist thanks Gillian x

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 20, 2015
I'm delighted you enjoyed your stay and got to see more of the Algarve. The Sand Sculptures at Fiesa are really amazing and worth the trip! We look forward to welcoming you again to Casa Jay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewed August 21, 2015 for a stay in August 2015
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: zoomarine
Liked least: nothing
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Sep 1, 2015
We look forward to welcoming you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
AandAGlas...
Glasgow
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Peaceful, relaxing break in fantastic villa”
Reviewed August 3, 2015 for a stay in July 2015

We enjoyed a wonderful, relaxing break in this fantastic and well equipped villa. Gillian was so helpful from the outset, communicating swiftly and offering advice on airport transfers etc. She was there to meet us on arrival and gave us lots of very useful information on the villa and surrounding area, as well as recommendations for local restaurants and shops. The villa itself is clean and comfortable, and with three lovely terraces there is plenty of opportunity to soak up the Portuguese sunshine on your doorstep. The pool area is well maintained and never too busy - we found if we went before 10am we often had the pool to ourselves. Vilamoura itself has plenty to do, a great beach and lots of good food options. A great holiday, thank you!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 1, 2015
We find lots of guests especially enjoy the fact that they can have the pool practically to themselves - having a quiet complex with the added bonus of a snack bar is just what is needed for a relaxing holiday! We hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewed July 23, 2015 for a stay in July 2015

Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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