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Hilton Vilamoura As Cascatas Golf Resort & Spa
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Reviews (2,778)
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1,573 - 1,578 of 2,778 reviews
Reviewed October 1, 2013

The Hilton delivered what the Hilton says, i am a Gold Member and if all clients receive the same service there are no complaints about the Hotel/Service/Food. I am not a golfer but i loved the spa and the pool. The pool was a little cold but it was end of September. I well deserved 4 day break (coupled with a local wedding) and the Hotel delivered what i wanted.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Adrian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded October 2, 2013

Dear Guest,

I'm delighted to learn that we delivered on expectations both in terms of the facilities and service.

The whole team joins me in thanking you for this excellent endorsement and we all hope to welcome you back again very soon.


Kind regards,

David Ecija
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

The hotel is very nice, people are very kind, it is quite far form the center (30 min walking) but thhey have organized a shuttle sevice satisfying (in the morning to go to beach and at nigth to go to the center)

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Elena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded October 2, 2013

Dear Guest,

We greatly appreciate your review and hope you will come and visit us again soon for either business or leisure.

Kind regards,

David Ecija
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

Visited the hotel for a 2 day business event and extended by a further 3 days with my wife. Rooms are excellent, breakfast is superb and the pool bar need not be left! Well worth the investment and we will be back next year ..... I hope!

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded October 2, 2013

Dear Guest,

Thank you so much for your kind review. We are thrilled you extended your business trip to spend some romantic time with your wife and so look forward to your return!

Kind regards,

David Ecija
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

We booked hilton last minute nearly for wife's bday.
The pool is good and staff is very happy.
Rooms can be a bit bigger but pool view are better which we stayed in.
Air condition will not work till door closed properly.
Restaurants are good value for money.
We had a car so was easy to travel. Went to albufiera one day where beach is good.

  • Stayed: August 2013
    • Value
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    • Service
Thank Foodytravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded October 2, 2013

Dear Guest,

Thank you for choosing the Hilton Vilamoura to celebrate your wife’s birthday and sharing your feedback on TripAdvisor.

We’re thrilled you had an enjoyable and relaxing stay this August and hope to welcome you and your wife back on many more occasions.

Kind regards,

David Ecija
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2013

Spacious with large balcony and separate shower room, separate toilet and bathroom with deep bath Adequate mini bar that would benefit from addition of wine. Fantastic noiseless air con..Great variety at breakfast - plenty to satisfy English tastes. Evening meal in hotel not up to standard even though service was very good. Reception staff excellent -allowed my daughter who was ill on day of departure to stay in her room until mis afternoon.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank trollope2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded September 30, 2013

Dear Guest,

Thank you for staying at the Hilton Vilamoura and sharing your feedback on TripAdvisor.

I see you were very impressed with the facilities, especially the accommodation as well as the service. I’m pleased you also enjoyed the choice at breakfast and I’ll be sure to pass on your comment to our executive chef so he can continue to enhance the evening menu.

I trust you all had a safe trip back home and hopefully your daughter has now fully recovered.

We all very much appreciate your kind review and look forward to the pleasure of welcoming you and your family back again soon.

Kind regards,

David Ecija
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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