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“Family & Friends Holiday”
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Review of Villa Verde

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Very good
29 reviews
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Overview
Rental Home -
9 Bedrooms, 9 Bathrooms, Sleeps 24
Vilamoura, Quarteira, Faro District, Algarve

Reviews from our community

Very good - based on 29 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
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English first
English first
Spanish first
Any
English first
Somerset...
Somerset, United Kingdom
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Family & Friends Holiday”
Reviewed August 26, 2016 for a stay in August 2016
1
person found this review helpful

Great holiday, great location close to all amenities. Villa was clean, we equipped for groups. However would have given 5 rating if a bit more maintenance had been completed in and around the villa and pool area.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Pool floor
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 27, 2016
Thanks for yours words
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kath L
Greater Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“dreadful place”
Reviewed July 17, 2016 for a stay in June 2016
14
people found this review helpful

My family of 9 adults, 2 babies and 1 young child stayed at Villaverde in June .The villa has 9 bedrooms of which 4 were locked when we arrived. I was under the impression that we had booked all the villa for the price we paid (it wasn’t cheap!) and not just for 5 bedrooms. We would not have used the spare rooms but we would have liked to choose the bedrooms we wished to use at our leisure. The villa was dark, dingy and dirty. My main concern was that It was infested with cockroaches that were nesting in a stairwell next to the kitchen and they were accessing through a hole in the kitchen window. We found one in a bedroom drawer, many in living room/bedroom areas and lots in the kitchen ( even on the kitchen surface) which is totally unacceptable and unhealthy especially with the young ones. There were many other problems too e.g. : Broken, uneven, chipped ,loose tiles inside and out, poor flow in some showers and lack of hot water, kitchen sink was partly blocked, some bedroom drawers would not open properly and could not be used, there was no pool net ( pool was covered with leaves for most of the week as we had nothing to clean it with ) , bare wires in an open plug socket next to one of the baby’s cot, many loungers were broken and there was a pool light with no cover on it, wifi could only be used in the basement next to the router, light bulbs and aircon remote batteries were missing, guests in upstairs bedrooms could only access the pool area by going through the front door which was at opposite end of the property, there was not enough lounge seating for our party so I don’t know where everyone would sit if there was full occupancy and finally the whole place smelled musty and disgusting.
Our whole experience was EXTREMELY disappointing and with this in mind I asked the owner for a 25% refund. Not surprisingly he did not respond to me until I said I would be posting my review and this what he said:
“ Yes you can make your complaint online tomorrow.
Everything you said is false, you are the kind of customer who wants to vacation with complaints to make you discount and end up not paying anything. I already had made 10% when you booked. When he reached the house I saw by his eyes that I was dealing with someone problematic.
I remind you that the house is for vacation and not to live all year (complain of loose tiles). Just look at the comments of other customers to see what your intentions.
I do not accept your complaints and suggest that the next time rent a palace or castle.
Antonio”
There is nothing false about my complaints. I want value for money.
I am attaching some photos .

Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 23, 2016
To answer this complaint will be brief, because I think that for anyone, the intent of this Lady is obvious.
This lady is one that before vacation, is already thinking about how it will do to fix problems and situations to claim and receive discounts.
In the few years this was the method now aspessoas already opened up olhoa for similar situations.
From the first contact (soon called discount of 10%) that started the questions and requests. The arrival at the inspection was made of magnifying glass in the style of a detective. I saw at once that the concern was not going unsbons days of vacation but try to claim a failure to order as requested 25% discount over.
Just read the comments of people who visit us to realize these intentions.
Antonio
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eddersr19
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect Villa for a big group”
Reviewed June 14, 2016 for a stay in June 2016
3
people found this review helpful

Spent 4 nights at Villaverde as a group of 20 on a stag do. The villa was everything we hoped for, all the rooms were great, the pool and location was great. Only a 10 minute walk to the marina which was beautiful. The pool area was well maintained and Antonio was helpful with every question we had. Would 100% recommend this villa and Vilamoura

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Traveling group: Large Group
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 15, 2016
Thanks very much for yours words
Antonio
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cath_Hopk...
Gloucestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Everything we wanted and more”
Reviewed June 12, 2016 for a stay in June 2016
3
people found this review helpful

Our large family (11 adults and 6 children aged 2-15) travelled to Vilamoura just a few days ago and we would book again tomorrow. We were visiting for a family wedding. In the build up, some members of our travel group were backwards and forwards to Vilamoura earlier this year and last. Antonio, very kindly agreed to show them around Villaverde on one such visit and they came home raving about it! It was just one example of his friendliness and eagerness to help from our initial inquiry right up til departure.
The villa itself is very well laid out, plenty of space for everyone to do their own thing and not feel in each others pockets. A sun lounger for all too! The location was great - 10 min walk to the Marina (when we eventually found our way!) and a SPAR shop just at the foot of the hill. Air conditioning in each bedroom was invaluable. Clean and in generally good condition.
I'm not sure that any of our group had any quibbles other than not being sure what to do with bags of rubbish and what setting to put the dishwasher on but nothing at all that would deter us from staying there again.
It was perfect for what we needed - space for family during the day and more space for entertaining extended family and friends at night with BBQ, drinks, games etc.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Space, location, air conditioning
Liked least: Honestly, no quibbles from me.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 15, 2016
Thanks very much for yours words
Antonio
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catherine...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent villa!”
Reviewed April 2, 2016 for a stay in March 2016
1
person found this review helpful

We had a brilliant time at this villa - the facilities were fantastic and the whole family (13 plus a baby) really enjoyed themselves. The beds were really comfortable as all memory foam. The owner, Antonio and his wife were so helpful - they responded quickly when one of the showers broke and had it repaired immediately. We left a bag on the day we left and only noticed when we arrived at the airport. We phoned Anotonio and his wife brought it to the airport for us. The only thing that could be improved would be to have the pool heated but this didn't bother the children; they were in and out of it all day! We would definitely return.

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P
Aldridge, England, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A brilliant holiday villa for our wedding group”
Reviewed August 31, 2015 for a stay in August 2015
1
person found this review helpful

This was a fantastic wedding party villa; we filled all 10 rooms. There was so much storage space for all the wedding stuff. The rooms were well furnished, spacious and the beds comfortable. Everything was clean and plenty of kitchen equipment for us all. The table on the terrace was our base for eating and drinking. We had BBQs and dinners together and we also walked into Vilamoura to eat in a choice of restaurants. Stag and hen parties enjoyed the bars around the marina! The wedding took place at Casa Do Largo only 5 minutes away so it was very convenient. We all enjoyed relaxing around the pool and swimming was good for adults and children. Antonio was very attentive and communication with him was straightforward and responsive.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Luxurious spacious rooms
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
negbar-m
glasgow
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Villaverde 50th birthday bash”
Reviewed June 22, 2015 for a stay in June 2015
5
people found this review helpful

This is an amazing villa all bedrooms have en suite bathrooms memory foam mattresses and are Huge with direct access to the pool from all downstairs rooms. The bar in the basement was where we all gathered this room was massive with a large bar ,dining table ,pool table ,darts room and TV area many a cocktails was made up down there. The pool was lovely although did get a bit cloudy towards the end of the week but was great for fun and games there were 17 of us on fitted around the pool nicely plenty of beds and chairs. We had a BBQ on the day of the 50th and got all the meat from the spar supermarket 5-10 min stroll from the villa (exellent ) you will find all your daily needs there. The marina is about 20 min walk with many bars and restaurants beautiful place. I would definitely recommend this villa 5* thank you antonio.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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