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“Good Villa, good location, fantastic pool great...”
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3 reviews
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Overview
Villa -
5 Bedrooms, 6 Bathrooms, Sleeps 11
Vilamoura, Quarteira, Faro District, Algarve

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Aine M
Dublin, Ireland
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Pool Area”
Reviewed August 19, 2015 for a stay in August 2015

I am just back from a 2 week stay in Villa Cogumelos. We were 4 adults and 6 kids and this villa fit us perfectly as its 5 bedrooms. The outdoor area is really good the kids love the pool as their is a kids section and then a deeper pool. The gardens are well kept. The inside of the villa is very dated so we spent most of our time in the outdoor area. To get to the marina it is a good 25/30 minute walk. You really need a car here. We had ordered a cot for the baby off Villamoura Villas and a highchair and this was here when we arrived but the mattress in the cot was awful the baby could not sleep in it so had to be kept in his buggy to sleep for the 2 weeks. We had called to complain and ask for a new mattress but never heard back from the company on this.the High chair was also not great and dirty. The service was very disappointing. The pros of this villa are the air con in every room and the large outdoor area. The inside very old and dated. car is a must as it is a long walk to the marina esp with Kids. Every year we go away we book a villa and I have to say I was disappointed with this villa and the service from the company the only thing we liked was the Pool.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the Pool
Liked least: The location & Interior
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Large groups
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 27, 2015
Dear Guest,
Thank you for your comments, although you were just one person in the group and not the person who book and dealt with us.
In reply to the raised situations:
- The villa itself it’s a standard traditional house, not new, contemporary nor luxury. The photos and description are 100% accurate and reflect exactly how is furnished.
- Regarding distance to the Marina, it’s about 1300/1500metres. Also distances ar on our advert and we even advise a car.
- Regarding the COT we sincerely apologise for not bringing the extra mattress as you have requested. Its peak season we have literally hundreds of guests and we just forget it. A simple phone call remind us would have made all the difference, if that was so important.
- Regarding our service, we provide a tremendous good service. That it’s unquestionable. You do not have any company that follow our guests as we do. Astonishes me you saying this after the amount of work you put us through, specially correcting confusions you have created with airport transfers and so on. It’s simply not fair.
Resuming, if there’s something to complain, is the missing mattress which we again sincerely apologise for having forgot to bring.
Looking forward to have you back with us again so that you can get a better idea.
Kind regards,
Vilamoura-Villas
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keighley
Reviewed September 3, 2013 for a stay in July 2013
3
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The outdoor facilities, garden and pool
Liked least: No air con in downstairs bedrooms
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Sep 12, 2013
Thank you.
Kind regards,
Vilamoura-Villas
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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