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Vila Gale Ampalius
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Reviews (1,849)
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All reviewssea viewvila galejunior suitesmall kitchenlovely hotelexcellent locationpool arearoom safegolfing holidaybus stopreception staffbed and breakfastplenty of choicebars and restaurantstennis courtsplenty of sunbedshalf board
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Reviewed July 6, 2014

We went to Vilamoura for 11 nights and stayed at this 1st class hotel. We stayed half board and normally on holidays of this length the food becomes boring, but not here we found a fairly varied menu each evening in a restaurant as opposed to a canteen environment, breakfasts were more than adequate catering for every choice and taste. Every Friday the evening meal is a BBQ served outside and a lot of preparation goes into what is quite a special evening. The staff, particularly in the dining room were friendly and most helpful and nothing was too much trouble, the Director of the Hotel, Porfirio Perdigao was very visible and welcomed feedback, I am sure even if it were negative. Our only criticism which came from my wife and both daughters was minor and it was around the inadequate hairdryers in the bathrooms other than that, great hotel, great location great food and excellent staff. It was my daughters birthday the day we arrived and she opened her cards at the dinner table, without comment, this was noted by our waiter and a cake and champagne was produced!!! Wow...... We'll done Porfiro, we will definitely return.

Room Tip: Sea views all seem to have a balcony and are larger than most standard rooms in other hotels we have stayed in.
  • Stayed: June 2014, traveled with family
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Thank Footieboy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this reviewResponded July 21, 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

The hotel has an enviable location on the fringe of Vilamoura Marina, approx ten minutes walk and overlooking the beach/beach bars with easy access.

We booked this family holiday not having been to Portugal for many years and it did not disappoint. The rooms were overlooking the pool and beach enjoying the sun in the afternoon and evening. A fridge was stocked daily with fresh water and there was a flat screen TV, coffee and tea tray arrived when I requested. The only criticism would be THE HAIRDRIER so ladies ensure you take one. Why would the Management leave an old fashioned HAIRDRIER hanging from the wall in the bathroom?!! The room was well serviced daily. Air conditioning fabulous.

The restaurant was very efficiently organised and felt very much like a restaurant and not a canteen. Choice of food in breakfast and dinner was plentiful and fantastic cheese board. Service faultless. Weekly BBQ on Terrace outside was spectacular and a credit to the hotel in organising this, including entertainment.

As a family we play a lot of tennis and the courts were first class astro. The pool area was pleasantly divided between the garden and terrace surrounding the pool and bar. The bar was open from early morning until 7pm which was perfect to enjoy the evening sun as most seem to close at 6pm where I have holidayed before.

Reception staff were surly at times, and I do think that this needs addressing as when we arrived the greeting was not a huge WELCOME. First impressions do count as I would not have remembered to include this!

The spa was first class as were the treatments - the best massage ever.

So book now - rooms 434 and 432 recommended!!!! An excellent FOUR STAR experience.

Room Tip: 434 and 432 great for afternoon/evening sun and views. No noise whatsoever.
  • Stayed: June 2014, traveled with family
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1  Thank Tennisbird2108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this reviewResponded July 21, 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014 via mobile

Me & my friend Jo stayed in this 4 star hotel for a long weekends get-away.... How I wish we could have stayed there a bit longer... The hotel is very clean, breakfast is very good but the evening meal was quite a disappointment- very limited choices considering it was quite expensive!!! Loved the courtesy red wine though, local produce at it's finest.... Loved the indoor jacuzzi & swimming pool... Loved the spa- it's worth having a massage while on holiday! Lucky to get the discount too!! The hotel is nearby the Vilamoura Marina, fisherman's village, town & of course the beach.... What else could I want for my holiday!!!

  • Stayed: March 2014
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1  Thank Leah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this reviewResponded July 21, 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

Stayed at Ampalius for a week in June with my wife. As others have reviewed, the hotel is in a prime location close to the beach, marina, bus stop, supermarket etc. Pool and sunbeds were good and beds always available. The breakfast was quite good with a good selection, but all cooked food was cold as there was apparently no provision of warming plates or keeping food hot. Coffee machines sometimes ran dry and staff did not appreciate being told so. We had dinner in the restaurant on one evening and the food was poor, and with a poor selection. We were glad we had not opted for half board at the hotel. We did get a complementary bottle of wine included in the dinner offer, but this was almost undrinkable. The wifi service worked only at reception area and in dining room, but constant logging-in was required due to system timing out. We eventually used wifi in restaurants we visited, to get emails etc. Room service was adequate but done at random times, with no cleaning on one day of our stay. A nightclub is located close to the main entrance to the hotel, loud music from here did not appear to keep us awake though. The staff were generally very good and dedicated, but they appeared to be overworked and unsupervised. While we enjoyed our stay, we would not return there again.

  • Stayed: June 2014, traveled as a couple
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2  Thank TS37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this reviewResponded July 21, 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services.

It will be a pleaser for us to welcome you back at Vila Gale Marina or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Stayed here when visiting Portugal for a wedding. The hotel is in a great location, facing the beach and within 5 minutes walking distance of the harbour and all the wonderful restaurants and bars. Very clean, has a small indoor pool and sauna/steam which was nice as the weather was quite changeable. Stayed on bed and breakfast basis, the breakfast was good, normal scrambled eggs, bacon, sausages and all the continental varieties. Staff were friendly. The hotel looked as though it was well maintained and probably gets a certain amount of regular visitors.
Not a flash hotel by any means, but perfectly adequate and good value for money. Booked via Travel Republic and booked flights separate, was very easy to get to from airport. All in all a good trip.

  • Stayed: June 2014, traveled with friends
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3  Thank Gill050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Ampalius, responded to this reviewResponded July 21, 2014

Dear Guest

Firstly of all thank you for taking time to make your review about Vila Gale Ampalius, which deserve our best attention.

We were pleased to hear that you enjoyed your stay.

It will be a pleaser for us to welcome you back at Vila Gale Ampalius or any other Vila Galé in Portugal or Brazil.

Thank you for your preference.

Best regards.

Porfirio Perdigão
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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