I hope this is an honest review that highlights the good and the bad. I have just returned from a one week stay in a double room with my three year old daughter, with sea view and request to be away from club pura. Well started rocky as the first night on the 8th floor we discovered with overlooked the club and had mentioned in the beginning at reception we clearly wanted to be away from that. The staff changed us to the back of the hotel overlooking carpark, playground and part sea view so it was quiet at least. The rooms are very clean but this is clearly not 4 star standard as the rooms are old and tired looking. Cleaning was done each day but could be 4 p.m. by the time they cleaned the room! Next time I would stay as a family in the family, junior suite as the double is more suited to a couple and no more. Balcony I never used as we ended up on the 9th floor and it was scary with a three year old so locked it at all times.
On a positive note, breakfast is good, dinner has plenty of choice for half boarders and service good. Staff especially Sarah and Nuno (who had good english) were helpful and the rest had poor english so didnt really help that much. The childrens pool area was lovely and grass landscaped areas but the large pool section, the pool guys dont set you up with your beds or unbrellas nor do the come and serve drinks so if you are looking for a real customer service around the pool for your holiday this is not going to happen in this hotel. The pool bar closes at 530 sharp! OVerall I had a great holiday but it wasnt because of this hotel, it was more the people I met and Villamoura is just lovely within walking distance so location of the hotel is great. There is also a train that you can get with your children for round trip of one hour outside the hotel and it takes you around Villamoura, worth doing. Zoomarine is a must do with small children over the water parks who has slides that are too large for toddlers. Hope this helps all.
- Official Description (provided by the hotel):
- This attractive hotel is situated directly next to the Marina beach and is located in the tourism centre of Vilamoura. Just across the street guests will find the local casino and the marina just 100 metres away with a huge offer of shops, restaurants, bar and other entertainment attractions in the immediate vicinity. The nearest golf course lies 2 km from the hotel and it is just 50 metres to the nearest public transport connection. The hotel was built in 1992 and completely renovated in 2003. It has 357 rooms divided by 10 floors, including 84 suites suitable for families. Guests are offered a large, peaceful garden and pool area, a stylish lobby with 4 lifts, and a reception that is open to guests around the clock with a safe. It also has parking lot, a game room, a newspaper stand, a shop, a cosy bar and an air-conditioned restaurant with a non-smoking area and highchairs available for small children. The hotel is fully equipped with a conference room and the public Internet terminal room. For an additional cost guests may take advantage of the laundry service and the garage. The impeccable rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has an outdoor pool with a children's area, a snack bar, sun loungers and parasols. In addition, it offers an indoor swimming pool, a gym and a spa centre with Jacuzzi, sauna, massage service and beauty treatments. It is also possible to take advantage of offers such as tennis, golf and snooker/billiard tables. There is a fine buffet available at breakfast and in the evening. At lunch and at dinner guests may dine a la carte or chose from the set menu. It is possible to book a half-board stay. The hotel accepts American Express, Diners Club, Eurocard, MasterCard and VISA as payment options. ... more less
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- Also Known As:
- Vila Gale Ampalius Vilamoura, Portugal - Algarve
- Ampalius Hotel Vilamoura
- Hotel Vila Gale Ampalius