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“Good Service, Good Food & Excellent Entertainment” 5 of 5 bubbles
Review of Cais I

Cais I
Ranked #89 of 186 Restaurants in Vilamoura
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Lunch, Dinner, Late Night, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Kent UK
Level Contributor
81 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Good Service, Good Food & Excellent Entertainment”
5 of 5 bubbles Reviewed July 12, 2013

We visited this restaurant twice while on our recent holiday to Villamoura, each time we had good service from the very friendly staff. Our food was delicious, cooked well and tasted great, we enjoyed listening to Steve Fairless who sings covers of Michael Buble, Neil Diamond etc., he was a lovely guy who came and chatted to us for a while. Cost was slightly higher than some restaurants we visited but felt we got our monies worth as we had entertainment too.

  • Visited June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Carollovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

Visitor rating
    85
    37
    16
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Very loud music - irritating dinner”
3 of 5 bubbles Reviewed July 7, 2013

Family dinner. Wanted a nice steakhouse to eat, chat an chill. Food was good in average except that one of the meal had to be changed 2 times for bad meat cooking.
The life music was really anoying and of bad quality but the most anoying was that they did not want to decrease the volume.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank mimssbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WEST YORKS
Level Contributor
959 reviews
645 restaurant reviews
common_n_restaurant_reviews_1bd8 285 helpful votes
“Poor service and underwhelming food”
2 of 5 bubbles Reviewed July 3, 2013

We just wanted a light lunch here one day and despite very few customers the service we recieved was poor and the food as bad.
The salad was limp and lifeless and the burger and fries we had seemed mass-produced.
The cost was high for th food we recieved and nobody seemed to bother that we had left most of the food.
This place seems to be living on its location.

Visited June 2013
Helpful?
Thank ANDY K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“The worst service I have ever experienced in any restaurant in any country”
1 of 5 bubbles Reviewed July 2, 2013 via mobile

We arrived at 8pm on July 2nd 2013 the resturant was not busy. We had decided to dine here due to the good reviews.

After 5 minutes we had our drinks and put our food order in. Then we waited and waited and waited. Tables came in after us ordered ate and left and we still had no food. We raised this with our server and were told they got priority as they were tables of 2. However when other tables started getting their food we had to call over the manager who told us they were short staffed. The food finally arrived and we were told a third excuse. The kitchen had lost our ticket. This explained one of the orders being wrong but at this point we were so hungry just are what was provided. The bill arrived and we noticed we had been charged 10 euros for a bread basket which I think was over the top. I have travelled a lot and have never been to a restaurant that had so little regard for its customers.

On the plus side the steak I had was nice but I would never go back due to the awful customer service received.

  • Visited July 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great place to eat ! Quality staff !”
5 of 5 bubbles Reviewed June 26, 2013

Make sure you go to this place! best food by a country mile! Staff are brilliant and food as good ! great atmosphere , great wine, try and book so you don't have to wait ! not to be missed this one - a little gem!

Visited June 2013
Helpful?
Thank MrHughes_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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