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“Friendly Staff”

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Parque Mourabel Apartments
Ranked #18 of 36 Hotels in Vilamoura
Reviewed October 26, 2013

We knew before we visited that this hotel was out of the way, but that did not bother us it was easy to get to the Marina. Pleasant walk if you are up to it and nice little run on the train or taxi. We booked a studio but were given a spacious apartment for 2 of us, yes it was very dated with garish furnishings but hey we slept there and were out all day, came back for a shower and change of clothes and went out again, it was very clean so no complaints there.

We ate in the restaurant once and have to say that the meal was terrible so after that we walked a little way down the road to the left of the hotel and found 3 places to eat in and would recommend highly Chez Carlos the other two were good too depends what you are looking for.

We found the staff to be very friendly. This was our first trip to Portugal and we will definitely go back. For the price this place is good, we weren't keen on the entertainment but as before it depends on what you are looking for. Love Portugal and love the people.

  • Stayed: October 2013, traveled with friends
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2  Thank Joan686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 25, 2013

We have just returned from here, and it was fabulous. From the moment we arrived until the day we left the staff went out of their way to be helpful and they were all extremely friendly. The apartment we were given was fantastic. We were on the top floor and the views were great, plus we got the sun all day on the apartment terraces. It was very clean, spacious and extremely comfortable. We had two large bedrooms, two massive terraces, and two bathrooms - this was great as there were five of us there. The room was cleaned every day and we were given fresh towels on a daily basis. The decor, the beds, as well as all the kitchen (including all utensils) etc all looked like new, we really could not fault any part of it.
The food was the only downside as the choice was limited as we were all inclusive (they did have a separate A La Carte menu). Apparently though they have just started doing all inclusive, so hopefully there will be an improvement in this in the future. Despite this though we would all definitely go back there.

  • Stayed: October 2013, traveled with family
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1  Thank SandraBQ2355JN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

An absolute disaster. Horrid staff (meal staff were okay), and an awful experience. Cockroaches were left on the floor all week- even after complaints. Old and dirty underwear was left in the wardrobe. In the standard room, hairs were clattered on the bath, and they weren`t ours. We managed to get an upgrade to a Superior room, which was okay, but the friends we came with had payed for a 5 person bedroom, but one of their children had to come in our room despite being on completly different bookings. Breakfast was terrible, and lunch and evening meals were repetetive.
One day our chicken was raw and poisenous, even causing one member of the group to be ill. There were two pools in total, both of which were dirty and unclean with bees and wasps were floating in the pools. This seemed to indicate the pool was not ever cleaned; similar to the bed sheets. We would definately not reccomend it. Not to mention the terrible (and rare) entertainment, useless all inclusive, drunk and rude managers, terrible location with NOTHING to do but swim daily, and many other problems.

Room Tip: Don´t come at all. But if you do, don`t book a standard room; book a lovely Superior or a fantastic...
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  • Stayed: October 2013, traveled with friends
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3  Thank 604Lewis123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

Just returned from two super weeks at Vilamoura. Stayed, second time this year, at Parque Mourabel apartments and once again found the studio apartment to be clean and comfortable. Easy 20 minute walk into town/marina and 25 minutes to the beach makes this a fairly convenient base, transport is also available. Bar and restaurant prices very reasonable with entertainment provided most nights. This is an excellent value for money accommodation and hope to return again.

  • Stayed: October 2013, traveled as a couple
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1  Thank William George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

A friend recommended the Parque Mourabel, We booked a 1 bedroom deluxe apartment for a week. The room was really nice, the staff were friendly and helpful. The only slight criticism of the apartment, I thought the bedroom was a little small, it had two single beds rather than a double. We had a good sized balcony overlooking the pool with plenty of room for the breakfast table and four chairs. The living room was really nice and spacious
The Hotel location was ideal, a lovely 15 min walk to the Marina and about 25mins walk to the Portugal Masters at the Victoria Course which was part of the reason for the trip.
There are many really nice restaurants within 5 or 10 mins walk if you want to head out in the evening. All in all, it was great value and well worth it.

  • Stayed: October 2013, traveled with friends
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1  Thank Kanturk_Golfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Just back from here, stayed in a beautiful apartment. Very clean. Maids came every day. Excellent lift service. Reception staff veryhelpful. It was very convenient. Most enjoyable stay. Pity Jaffers have closed down. It was very convenient. Great value for money. I only booked it the wk previous. Lovely walk to Marina.

Room Tip: Book 1 bed room superior apts..Top floor
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  • Stayed: October 2013, traveled as a couple
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1  Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

We stayed at this hotel in September. My husband had booked this and unknowingly booked studio apartment which didnt include a bed rather 2 sofa beds. When we quereied this the reception staff were most unhelpful and unaccomodating. We were prepared to pay extra to upgrade our room, however were still not accomodated. The beds (sofas) were so hard and we didnt sleep all week. The room had a mouldy smell. It was a long walk to the beach and marina. There were shuttle buses, however they were often full so you either had to wait 20-30 minutes or walk the distance which we often did.

We would definately not stay here again. Avoid at all costs.

  • Stayed: September 2013, traveled as a couple
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2  Thank Kara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parque Mourabel Apartments

Address: Caminho do Lago, Vilamoura, Quarteira 8125-423, Portugal
Location: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Vilamoura
Price Range: $28 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parque Mourabel Apartments 3*
Number of rooms: 191
Official Description (provided by the hotel):
Situated in Vilamoura at 2 Km from the Marina and Falesia Beach, the Mourabel apartments have a modern decoration, with balcony and fully equipped kitchenette, operating like an Aparthotel offering full hotel services such as cleaning and others like a normal hotel including service in Breakfast, Lunch, Dinner and Snacks in our Restaurant. Guests can use for free the 3 pools and Tennis Court from the complex. Live Music in our Lobby Bar 4 to 6 times a week. Tree free daily transfers from the hotel to Vilamoura. ... more   less 
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Also Known As:
Parque Mourabel Apartments Vilamoura, Portugal - Algarve
Parque Mourabel Apartments Hotel Vilamoura
Parque Mourabel Vilamoura

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