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“Great location in the Marina”

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Tivoli Marina Vilamoura
Ranked #8 of 36 Hotels in Vilamoura
Certificate of Excellence
Reviewed August 1, 2014

Overnight stay here last week between our villa holiday and flight home. Had booked a deluxe twin but on arrival were "upgraded" to a junior suite. I'm not sure it really was an upgrade as it was one of the yet to be refurbished rooms but it was extremely spacious with a separate sitting room and two balconies overlooking the pool and gardens. The hotel is very smart and has everything you would expect from a 5 star hotel including high end drinks prices! The pool area is lovely and we had no trouble finding well positioned sun beds even though it was mid afternoon before we went out. There have been many comments about the nightclubs and yes it was noisy pretty much all night however central Vilamoura is not the place to go for a quiet holiday - by its very nature it is a busy, lively and noisy spot. I'm not sure I could stand it for 2 weeks but for a short break it was great!

Room Tip: Rooms overlooking the Marina will be quieter.
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  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank ajcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded August 8, 2014

Dear Guest,
Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura.
It is a great pleasure that you enjoyed our hotel and to know that your short break met your expectations.
We look forward to welcome your back on your next stay in Vilamoura.
Best regards,
Jorge Beldade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,657 - 3,663 of 5,301 reviews

Reviewed July 29, 2014

We are now on our 6th night of disturbed sleep. We have been coming to this hotel since the year 2000 and sadly think it will be our last. We are sandwiched between two night clubs, puro beach in the grounds of the hotel and Seven another nightclub. The loud house music goes on until 5 in the morning and then you are subject to the noise of the partygoers turning out. So very sad as the rest of the amenities, pool area, restaurant and staff are first class.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
9  Thank Lorna138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded August 7, 2014

Dear Guest,
Thank you for sharing your recent stay at Tivoli Marina Vilamoura.
We are sorry to know that, after so many years of frequent stays, this time we did not meet your expectations and we sincerely apologize for the noise which disturbed your stay. We assure you that we have taken full note of your comments and we will take them into consideration.
Hoping that you give us another opportunity to provide you a pleasant experience, we apologize once again.
Best regards,
Jorge Beldade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014 via mobile

Stayed here for a night for my birthday. The room was nice and spacious and clean. With s great view overlooking the marina. Pool area very good too. The breakfast was good, lots of variety. Was very busy but we were seated quickly. We were surprised with a knock on the door in the evening with a birthday cake and bottle of bubbly-was a lovely treat-not organised by my partner!!! They must have seen it was my birthday upon checking in. Would stay again.

Stayed: July 2014, traveled as a couple
1  Thank jenniclare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded July 31, 2014

Dear Guest,
Thank you for having celebrated this special date with us and for sharing your Experience of staying at Tivoli Marina Vilamoura.
We are pleased that our facilities and breakfast service met your expectations but most of all, we are pleased to know that you enjoyed our birthday surprise.
It is always a great pleasure to be able to surprise our guests with gestures like this.
We look forward to welcome you back in a near future.
Best regards,
Jorge Beldade
General Manager

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Reviewed July 28, 2014

We booked a one week stay through Expedia staying in early July. On arrival the reception staff did not have a record to hand of our booking, but after a quick phone call we were allocated room 107 on the first floor, overlooking the marina. The room was clean and tidy and could best be described as standard. During our stay the room was cleaned daily and always efficiently. The maids make a return visit early evening to 'turn down' but this was invariably when we were getting ready to go out.
The breakfast was of a very good standard and plentiful, a good start to the day.
The pool area was spacious and kept tidy, although there was the age old problem of sun loungers being reserved and not used until much later. Be aware that on arrival you are issued with a card to enable you to obtain a pool towel. This has to be returned on departure otherwise a charge of 50 euros is charged to your debit/credit card.
Wi-fi is chargeable to all clients, however if you join the hotel group loyalty scheme wi-fi is free.
The hotel staff were all polite and pleasant, and a pleasure to deal with.
The real plus point of the hotel was its location. It stands at the entrance to the marina where you can find many lovely restaurants and bars, evenings were most enjoyable.
To sum up, a nice hotel in lovely surroundings.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 441PaulC441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded July 31, 2014

Dear Paul,
Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura.
We are glad to know that you enjoyed your week with us.
Regarding the incident in the reception, there must have been a technical problem. We do apologize for the inconvenience and disturb caused.
Our loyalty program, GHA Discovery, provides you also benefits in more than 350 luxury hotels around the world.
We look forward to welcome you back on your next stay in Vilamoura.
Best regards,
Jorge Beldade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

A lovely spacious and clean hotel that is also stylish.
A lovely large pool area, the best in the region.
A handy gate goes right onto a lovely beach, with nice cooling breezes from the Atlantic.
However, there is a nightclub called pura beach in the gardens, which sometimes goes on until 3am with the worst music imaginable. (sort of acid house music)
Despite this music, which is nightly in high season, I still recommend the sea view, but buy some foam earplugs! (cotton wool will not be strong enough)
Really great restaurants 2 minutes walk away, and more in the old town up the steps, where our favourite restaurants are.

Room Tip: Go for a seaview, it is really stunning. Don't forget your earpugs.
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  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank michelle f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded July 31, 2014

Dear Michelle,
Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura.
We are pleased to know that our hotel met your expectations and we would like to apologize if the music from the beach bar disturbed your stay. We have a co-branding with Purobeach, an urban concept that provides a special service and a different way to enjoy the beach. Nevertheless, we much value your comments since they are the best way to improve our standards.
Looking forward to welcome you back soon, we apologize once again.
Best regards,
Jorge Beldade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

Excellent stay we had two Deluxe rooms on the fourth floor, they were beautifully decorated and spotless clean. The staff are really friendly and very helpful. Excellent views across the Marina from our rooms. Breakfast was 1st class! something for everyone. Clean pool towels everyday. They also have a private beach at the back which is stunning!! Drinks at the pool are pricey especially for the kids. will definitely return to this hotel.

Room Tip: A lot of lovely restaurants on the Marina. Marina view
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  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
5  Thank pauline s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded July 31, 2014

Dear Pauline,
Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura.
It is a great pleasure to know that your stay met your expectations and that you enjoyed our breakfast service and the facilities we provided. We would like to thank you words dedicated to our staff. We shared your comments with them and they were very proud of your recognition.
We look forward to welcome you back in a near future.
Best regards,
Jorge Beldade
General Manager

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Reviewed July 24, 2014

The hotel is perfectly located between the Atlantic Ocean and the marina. We had two Deluxe rooms on the 5th floor with sea view. Nicely furnished, newly renovated and clean rooms. Nice and service oriented staff. A large outdoor pool, but we preferred the hotel's private beach (PURO BEACH) with single and double sunbeds. Good service here too! Otherwise, we recommend a trip on the lake. We chose sailing trip from Lagos including cave safari, about an hour's drive west of Vilamaura. Followed by visit to one of the great beaches west of Lagos (Dona Ana). We ended the day in Lagos on an excellent gourmet restaurant, Dos Artistas. A trip to Marinezoo, half an hour's drive from the hotel, with Dolphin Emotions, is also recommended. Among the hotel restaurants we visited only Pepper's. Although not everything was perfect, this restaurant was better than the restaurants we visited in the marina, and can be recommended. The hotel's disco, Lakeside, who played laud music from 22:00 to 02:00 every night (except Sunday and Monday), made ​​it impossible to sleep with the door open to the patio of our rooms with sea view. Rooms facing the marina can therefore be recommended, if you want to sleep...

Room Tip: If you want to sleep before 2 o'clock at night, you have to get a room on the marina side.
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Grieg67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Tivoli Marina Vilamoura, responded to this reviewResponded July 31, 2014

Dear Guest,
Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura.
We are glad to know that you enjoyed the provided facilities as well as our superb location, with the beach on one side and the Marina on the other.
We apologize if the music from the bar disturbed your stay and we would like to thank your words dedicated to our staff. It is always good to see our efforts recognized.
Your comments are very important for us and we will take them into consideration.
We look forward to welcome you back on your next stay in Vilamoura.
Best regards,
Jorge Beldade
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tivoli Marina Vilamoura

Address: Marina de Vilamoura, Vilamoura, Quarteira 8125-901, Portugal
Location: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Vilamoura
#4 On the Beach Hotel in Vilamoura
#6 Romantic Hotel in Vilamoura
#6 Spa Hotel in Vilamoura
#7 Luxury Hotel in Vilamoura
#7 Family Hotel in Vilamoura
Price Range: $127 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Marina Vilamoura 5*
Number of rooms: 383
Official Description (provided by the hotel):
With the famous Marina on one side and its own concessioned beach, Tivoli Marina Vilamoura is a reference for luxury tourism in the Algarve. A stage for large events, important meetings and the launch of new products, the congress centre of this 5-star Vilamoura hotel has a capacity for 3200 people simultaneously. The lively social and nightlife of Vilamoura attracts many local celebrities from different areas who come to enjoy the holidays and weekends of complete relaxation, where there is plenty to do such as shopping, a visit to the casino and golf. In the gardens of this resort in the Algarve, guests can pamper themselves at the Angsana Spa choosing from a vast range of invigorating treatments in the best oriental tradition and enjoy delicious delicacies in the hotel's restaurants and bars. ... more   less 
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Also Known As:
Tivoli Marina Vilamoura Hotel Vilamoura
Tivoli Marina Hotel Vilamoura
Tivoli Hotel Vilamoura
Vilamoura Tivoli Marina Hotel
Tivoli Vilamoura
Tivoli Marinotel Vilamoura
Tivoli Marina Vilamoura Portugal - Algarve

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