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Crowne Plaza Vilamoura - Algarve
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Reviews (2,620)
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All reviewspirate shipglass bathroomside sea viewpool areastar hotellovely hoteljunior suitetea and coffeehalf boardplenty of choiceper dayshort walk to the marinasun loungersbreakfast and dinnersteam roompay eurosnespresso machine
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Reviewed February 27, 2014

We stayed at the hotel last September and thoroughly enjoyed our holiday, the room, the restaurant the staff excellent and the location brilliant. We are now looking to a return next summer but we have an issue with the Pool and the Fat Boys. As many blogs have said all sunbeds were draped with towels by 8am and the only option was the 'Fatboys' on the field behind the pool area, the problem was that they were saturated every morning - it didn't rain at all during our holiday - and it took several hours to dry them out EVERY morning. Apparently the sprinklers were on early every morning to water the grass. It didn't take rocket science to sort this out, but all complaints were made to no avail.This problem and the shortage of sunbeds around the pool area is a deal braker for us need to be sorted for the summer.

Maybe the General Manager can reply to this blog and reassure everyone who had the problems

Room Tip: Bring your own kettle!
  • Stayed: September 2013, traveled with family
    • Value
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5  Thank rolyatevad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded April 1, 2014

Dear guest,
Thank you for taking your time to post your review.
I am really glad to read that you thoroughly enjoyed your holiday.
All the comments that we received are very important for us and do help us to develop our service standards.
The issue regarding the sunbeds and the fat boys is being discussed internally in order to find a better solution for next high season.
Could we have another opportunity to welcome you at the Crowne Plaza Vilamoura.
Kind Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

A beautiful hotel located right on the beach. Rooms were great with plenty of space and a good sized balcony. Lovely bathroom but beware the glass walls all around, there is a blind to put down on the shower window!
We only had breakfast in the hotel and it was really good quality buffet-style with plenty of choice. Definitely a meal to look forward to! The pool area was lovely but as we stayed in Dec we didn't venture in..even tho the weather was sunny for our entire stay!
The harbour area is in easy walking distance...about 10/15 mins..where there is a good selection of bars and restaurants. Although a lot (more than half) were closed during our stay and seemed to shut for Dec/Jan. There is a casino next door but with a €5 min bet when we called in we didn't stay long!
I would definitely stay in this relaxing hotel again!

Stayed: December 2013, traveled as a couple
3  Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded April 1, 2014

Dear Helen D,
Thank you very much for taking your time to post your review.
It is a pleasure to know that you enjoy your stay with us and that you are thinking to come back again.
Looking foward to welcome you once more at Crowne Plaza Vilamoura.
Kind Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Stylish- the stand out feature was that the bathrooms/showers have a glass wall connecting to the bedroom. I suppose this is attractive for loved up couples!!! (There is a blind if you wish for some privacy).
Good sized pool. Plenty of pool-side beds and a grass area of bean-bags/ towels to sunbathe on. 1 min walk to the beach. BY the casino, and a 3-4 min walk to the beautiful marina.
Only thing I didn't like is that there wasn't a traditional mini-bar in the room. There was a empty fridge... but you needed to order a snack/drink selection of items.

Would definitely stay here again. Pricey, but worth it.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
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    • Service
2  Thank live4u4ria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded April 1, 2014

Dear guest,
Thank you for taking your time to post your review.
All the comments that we received are very important for us and do help us to develop our service standards.
The issue regarding the mini bar is being discussed internally in order to improve our services.
Looking forward to receive your visit again at Crowne Plaza Vilamoura.
Kind Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

We stayed here for one night mid of Feb,The room over looked the casino and sea.
We were upgraded as my hubby stays in these hotels alot with his work in the UK.
The room was clean also quiet.The bathroom with the glass wall looking into the bedroom was differant untill we found the blind.
The breakfast is the same in all crown plaza hotels every thing you need for the start of the day.
When we left, The Hotel phoned us we had only left flight tickets, euros ,sterling etc in the safe,
Every thing was at the front desk waiting for us.
A BIG THANK YOU to you and your staff,

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Duckpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded February 27, 2014

Dear Guest,
I want to thank you for taking your time and share your experience at the Crowne Plaza Vilamoura.
Also I glad to read that you enjoyed your stay.
Looking forward to welcome you back at our hotel.
Kindest Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014 via mobile

Just returned I can honestly say no complaints at all just the opposite , we was met by Jonathan the porter who took our cases from the coach straight to room , we got upgraded to a junior suit free of charge, Jonathan showed us all the amenities in room and the electric shower curtain , we had the romantic package deal as it was my husband 50th birthday n not disappointed flowers, champagne, fruit and chocolate dip, meal in room with more flowers and a lovely red wine , made him a birthday cake which was pre ordered , location is 15 mins at most to harbour thats a slow walk, would we go back most definitely loved it so much

Stayed: February 2014, traveled with friends
2  Thank alison o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded February 27, 2014

Dear Alison,
Thank you so much for taking your time and gives us such kind feedback regarding your stay at the Crowne Plaza Vilamoura.
It is really gratifying to receive our guest’s recognition.
Looking forward to welcome you back again at our hotel soon.
Kindest Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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