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“Fantastic!!Could stay there forever!” 5 of 5 bubbles
Review of Crowne Plaza Vilamoura - Algarve

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Crowne Plaza Vilamoura - Algarve
Ranked #6 of 36 Hotels in Vilamoura
Certificate of Excellence
Stratford-upon-Avon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic!!Could stay there forever!”
5 of 5 bubbles Reviewed October 30, 2011

We have just come back from our 10 nights Honeymoon in Crowne Plaza and we could not have enjoyed this place more!I read some reviews before we went and got worried!but honestly!some people just complain for living! Location is just perfect and the facilities in the hotel foultless with 4 computers in the hall to use any time.
Room was fantastic(910)Marina and partly sea view. Large enough and the bed...Huge and comfortable.Bathroom amazing all glass with the massive walk in shower with the electric screen from inside the room. room spotless cleaned everyday.
Staff helpfull at any stage and time of the day. Breakfast fantastic with local fruits and freshly bakes rolls that very superb. Throughout stay we did not wait more the 20 seconds to be seated even when hotel was full on 3 nights.
Dinner... ok to be fair when you stay 10 nights is repetative but the price deal you can get for this hotel who cares every night!
I am myself a Hotel Manager of 3 star hotel and I am sorry but if Crowne Plaza Is not 5 star hotel I dont know what people expect.
My only comment would be to have free WI-FI in a room and I wish the staff had more time to talk to us because they were fantastic but working very hard.
Thanks for lovely Honeymoon in Fantastic Vilamoura!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bartosz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,
Thank you very much for your gracious comments.
For us will be a pleasure to have guests like you forever.
We will be waiting for another occasion to have you at Crowne Plaza Vilamoura.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (640)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 30, 2011

We loved this hotel , the beach view was fantastic, the indoor spa & pool seriously relaxing, the huge steam room , Sauna and separate relaxation room lovely.
We found the staff very friendly and the food at breakfast and dinner was very good quality food. The hotel is very spacious , the lobby and the bar area huge , lots of room and the tables and chairs with plenty of space between them, at no point do you feel crammed in and on some evenings there was entertainment, a singer , was very good..

The outdoor pool is huge , plenty of places to sit and relax, and also great view of the beach.
The location to the Marina was perfect, we did hire a car but ended up not using it as we could walk everywhere and what a nice walk it was. Hiring bikes for a couple of hours was also a great idea to see the surrounding areas..

Late afternoon, a short walk to the beach front bar to relax and watch the sun go down and admire the lovely view whilst the kids are playing in the sand , would highly recommend ..

The security aspect surrounding the hotel was very great, our son loved the play area beside the kids pool, it was safe and completely fenced of.

The room we stayed in was really nicely furnished in neutral colours and natural materials used , extremely comfortable , I did not want to leave!
We will be going back as it was faultless !!

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelottt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,

Thank you very much for taking your time to post your enthusiastic review.
For us is a great satisfaction to note that our guests were able to enjoyed all the facilities that the hotel offers.
We looking forward to received you again at Crowne Plaza Vilamoura.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 30, 2011

We have just returned from a 7 night stay in the Crowne Plaza. We have two children 5 & 2 years old. The hotel was nice and clean but definitely not 5 star. The food was buffet style and just nothing special. The views from our room were beautiful and the room itself was lovely and spacious. Its a short walk to the marina and a 1 minute walk to the beach. Probably won't stay there again.

  • Stayed October 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Giacomoh2o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,
Thanking you for taking your time to post your comments.
We work very hard to ensure that our guest take the upmost of the holiday experience, however not always we are able to achieve the guests expectations.
We hope that you may give us another opportunity to have you again with us.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lisburn
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 27, 2011

I have read many negative reviews about this hotel, but seriously, I cannot fault this hotel! It's my first time vising and I will be back in a flash! The staff were very helpful and friendly, the room was spectacular with uninterrupted views of the sea/beach and the location was perfect! Communal areas were spotless also.

I've read people 'giving off' about not enough sunbeds being around the pool and people having to use the 'fatboys' on the grass area... OMG people!!!!!!! How lazy are you?!?!? It is a very short distance to walk to the pool should you want to use it. I found it astonishing people were complaining about this... Personally, I found the 'fatboys' to be much more desirable and comfortable and the grass area is very very peaceful. Exactly what a relaxing holiday should be!!

The location of the hotel is perfect - just a short 5-10 minute stroll to the marina area.

The food at the hotel was absolutely beautiful, service was great, staff were very friendly and they worked incredibly hard.

Thank you to the staff of the Crown Plaza for making my stay just about perfect!

  • Stayed September 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bondiemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,

It is with great pleasure that we received you lovely review.
It is always a great satisfaction to see our hard work recognized by our guests.
We hope to have the pleasure to received you in the future at Crowne Plaza Vilamoura.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed October 26, 2011

Nice hotel in good location but 4 star would seem more appropriate. Nice looking pool but really cold even on sunny day, kiddies pool no better. Breakfast ok but evening meal buffet pretty poor. Some staff quite unhelpful. Room service very basic during 1 week stay with little cleaning or bed changing.

  • Stayed October 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank steve w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,

Thank you for your comments, it will surely help us to improve the service standards.
We hope that you may give us another chance in the future to show you the improvements made.
Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 26, 2011

I have just returned yesterday with my husband & 9yr old son, from a week at this hotel and had a great time. I was concerned about some of the reviews before i went, but i needn't have worried. some people will complain about anything! We paid extra for a sea view room and were not disappointed. We were in 832 and the room was huge and very comfortable with a fantastic view. All the staff were very pleasant, more than could be said for some UK guests! My son had an accident on his first day & a member of staff (Claudia) looked after him very well and enquired about him throughout the week. Yes, people put their towels on the sunbeds (where does this not happen), but that is holidaymakers not hotel staff! Very, very occasionally you had to wait on a table for breakfast, but only until the staff member returned from showing other guests to their tables! Food - what one person dislikes, another likes. Lots of good restaurants in and around the marina, which is only a short walk away. Be careful when in these restaurants, they will bring you bread, olives etc and you are charged for them, so refuse them right away if you dont want them.The Spa in the hotel is great. You do have to pay 10 euros each (under 12s are free) but this is for use all day, which is good,as the outdoor pool is FREEZING. The treatment rooms are FAB and they have daily offers on treatments. alcoholic drinks in the hotel are reasonable in price, its the juice that costs more, but thats the same everywhere!
Take your own little kettle if you dont want to pay 2 euro for a coffee in your room, but i did see housekeeping with kettles, so you may be able to get one or hire one.
All in all, i found the hotel to be clean and relaxing and staff pleasant.
Negatives - only one. I wish the outdoor pool was warmer, because the sea was!! I would return to this hotel.

Room Tip: go for a beach front room.
See more room tips
  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mac121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,

It is always a pleasure to read kind reviews like yours.
Your comments will encourage our staff to keep up the good work.
We hope to have another opportunity to welcome again at the Hotel.

Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 26, 2011

We have just returned from the Crowne Plaza in Vilamoura after a wonderfully relaxing day holiday.

We loved our standard room which had hard wood furnishings and flooring and a marble bathroom with large walk in shower and toilet which was enclosed within a glass partition. The room was quiet, well designed and in very good condition with a full length large mirror in the bathroom and good lighting for putting on makeup. The only toiletries were shower gel, tissues and moisturiser which was fine for us as we prefer to take our own shampoo and conditioner in any case.

Check in was quick and easy and we were out relaxing by the pool approximately 90 minutes after landing at Faro airport.

The extremely large pool area was beautiful and the gardens were well maintained. The pool was a little cold but I managed to swim every day. We went down to the pool around 9 o'clock each day and were always able to get a bed around the pool area. We did try the fat boys and found them comfortable. My only critcism was that some guest piled up 4 or 5 fat boys each and they were not tidyed up at the end of the day making the grass area look messy.

We booked room only and did not try the breakfast as we felt it was expensive at 20 Euros. However there was lots of choice for breakfast in the surrounding area and around the Marina.

We did use the bar which was OK but found drinks were quite expensive with average quality.

The hotel is ideally located an easy 10 minute walk from Vilamoura Marina which had lots of estaurants and bars. The food at the restaurants in Vilamoura was mostly very good particularly Abroa and O Vittoria. There is a good beach bar immediately at the back of the hotel and it was relaxing to have a drink to the sound of the waves breaking over the sand.

We would definately go back to this hotel and would recommend it to others.

Room Tip: We had a standard room with side sea view overlooking quateria on the 10th floor which we really lik...
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank PAULA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, November 7, 2011
Dear guest,

Thank you very much for the wonderful review.
It is delightful to know that our efforts fulfill our guests expectations.
Looking forward for another opportunity to serve you once more at Crowne Plaza Vilamoura.

Kind Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Vilamoura - Algarve

Property: Crowne Plaza Vilamoura - Algarve
Address: Rua do Oceano Atlantico Algarve, Vilamoura, Quarteira 8125-478, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Vilamoura
#6 Spa Hotel in Vilamoura
#6 Business Hotel in Vilamoura
#6 Luxury Hotel in Vilamoura
#8 Romantic Hotel in Vilamoura
#9 Family Hotel in Vilamoura
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Vilamoura - Algarve 5*
Number of rooms: 327
Official Description (provided by the hotel):
Totally renovated, the Hotel offers 327 spacious rooms and suites, all with private balcony, individual air conditioning, wireless high speed internet, TV, Nespresso coffee machine and in room safe. Other facilities include a dedicated Golf Reception desk, an outdoor Putting Green and a Multi-sports area. The Almond Tree Wellness Spa includes treatment rooms, Hamman and dry Sauna, a modern Fitness Center, indoor heated pool and extra large whirlpool. Also available is an outdoor pool with apx. 1000 m2 and a large sundeck, with full view over the Vilamoura beach. Local and International gastronomy is available in the Restaurant Cataplana with daily buffet, a la carte options as well as dinner Al Fresco in the Patio. The Caravela Bar & Lounge by the pool area is the perfect choice for enjoying a drink or having a light snack. For Meetings & Congresses the Hotel offers 1488 m2 of meeting space, all on same Floor, equipped with modern technology and benefiting of natural sunlight. ... more   less 
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Also Known As:
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal

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