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All reviewspirate shipside sea viewglass bathroompool areastar hotellovely hoteljunior suitetea and coffeehalf boardplenty of choiceper dayshort walk to the marinabreakfast and dinnersun loungerssteam roomnespresso machinepool towels
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Reviewed July 27, 2011

I stayed here for a couple of nights in May. I was there to play golf but the time I spent at the hotel was very comfortable. I was on the 10th floor and the view of the sea was very nice.

The swimming pool and outside are was very nice. The fat boy bean bags are a nice touch.

The location is very good as it is close ton the marina and a short ride to many golf courses.

I would say that the cold food at the breakfast was nice but the hot food was pretty poor really.

Also the gym was very basic and it's under ground so there is no air or windows.

All in all though it was a very nice stay and I would definitely go back to the hotel.

  • Stayed: May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Britinluxembourg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded August 11, 2011

Dear Guest,
Thank you for taking your time and post your review on Tripadvisor.
We at the Crowne Plaza Vilamoura look forward to welcome you back.
Best Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2011

Just back from 1 week in deluxe seafront room. Lots of positives and a few negatives.

Positives- rooms and decor beautiful very modern and clean. Staff appear to work very hard but can be very slow. Location great right on the beach, and 5-10 min walk to marina.

Negatives- breakfast is just ok, but small selection of hot dishes and one morning included mixed veg???ate one night in buffet and it was very poor.. Meat tough and undercooked, it was the worst meal I've ever had, and the mixed veg made another appearance!
As mentioned earlier service is very slow, but this didn't bother us too much. Stones around pool do really hurt your feet when you walk around pool too.

We always got a sun lounger after 9am - they do appear to be all reserved by 10am, but lots of Fatboy bean bags are on raised grassy area with lots of umbrellas for shade.

There is a large playground ship for kids, which our child loved! The kids club appeared poor, our child is only 2 so we didn't send her but there. There was no child friendly entertainment at night so wouldn't recommend for families with more than one child.

Overall a lovely holiday but wouldn't return to same hotel, would try tivoli marina or vila gale on marina next time.. Not because this hotel was bad but it's service and facilities require improvement.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank cdz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded July 26, 2011

Dear Guest,

Thank you for taking your time to post your review on Tripadvisor.

Our guests are our major asset and we do make all efforts to provide positive guest experience at all times, this being one of our major objectives.
Such comments will helps us continuously improve the quality of our services.
We would be very pleased to welcome you again at the Crowne Plaza Vilamoura.

Best Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2011

Starting with the friendly check in, onto the room and view (paid extra for the sea facing, suggest you do if you can, its worth it) the stay was great. The room was fresh , modern and had a seperate sitting area. The glass walled bathroom seemed strange at first but looking out over the sea view soon answered that. Through the 5 days the staff were always friendly, attentative and helpful. The pool was fantastic and mainly adults in it as there is a seperate toddlers pool. Its also literally a 10minute walk to the marina and there is a beach path possible as well. Breakfast buffet was well stocked with hot and cold selections. The only slight on the stay was the slighty high prices at the pool bar, but thats normal. It has the feel of a seperate location due to its position unlike most of the other hotels at the resort.

  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Fezz69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded July 26, 2011

Dear Guest,

Thank you for your review about the Crowne Plaza Vilamoura.
We are very pleased that your stay encounters your expectations. Your comments will certainly help to improve our team motivation to keep the good work.
We do look forward to welcome you again, next year at the Crowne Plaza Vilamoura.

Best Regards,
General Manager

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Reviewed July 21, 2011

lovely hotel we stayed in may great service lovely rooms superb breakfast .would go back tomorrow

  • Stayed: May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank jayne017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded July 26, 2011

Dear Guest,

Thank you for your kind review about the Crowne Plaza Vilamoura.

We look forward to welcome you back again.

Kindest Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2011

Me and my boyfriend stayed at thios hotel in july 2011 and we loved it!!!! we stayed for 7 nights not much to complaine about only the bar staff are really slow and the reception staff are verry rude!! they act as if you are bothering them should you ask them anything.

You need to be really quick should you want a sun lounger as they are all gone by 9am each day and you will not get one after that. there are signs around saying guests towels will be remopved if not using the loungers within 30 mins but this is not being kept tract of. it is rather dissapointing.

The rooms are fantastic beds are soooooo cumfy and rooms are very clean only some days housekeeping still had not cleaned our rooms at 5pm.

the beach is a 2 min walk away and the marina is a 5 min walk away there is a bar the 19th hole which is very lively and has a good atmosphere during the days and evening. right next door is a chinese restaurant it is fantastic and very good quality for your moneys worth. you need to be quick there as it is always busy so you should book if you can.

The is a strip for much of the younger generation which is in albufera about 15 mins away very lively good clubs!!!!!

please be aware of the lift nearest to the computers side as we did get stuck in there and there was absolutly nothing done about it when we called reception i suppose we was just lucky that it started to move again. the internet is free in the lobby which is really good.

Breakfast is HORRIBLE but i suppose some people would like it. we are just not fans of a buffet type and as our breakfast was not included when we did decide to have it there one day we ended up with a bill of 40 euros for breakfast and all we ate was 2 slices of toast each and some fruit. it was a joke!!

There is a fitness centre which is free to all guests in the basement and the spa is lovely but of a charge of 10 euroes each day per person but if you just go down they will show you around it. there is also a kids club should you have any kids

  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank l0rrainemurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded July 26, 2011

Dear Guest,

Thank you for your post on Tripadvisor.

And do rest assured that your comments will help us enhance delivered guest service.

We would be very pleased to welcome you back at the Crowne Plaza Vilamoura.

Best Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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