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“Would not re-visit” 2 of 5 bubbles
Review of Fletcher Hotel-Restaurant De Geulvallei

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Fletcher Hotel-Restaurant De Geulvallei
Ranked #38 of 49 Hotels in Valkenburg
Cleveland, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Would not re-visit”
2 of 5 bubbles Reviewed December 5, 2010

Although room and bedding were clean, the room was VERY small, service from staff was very poor, asked for another pillow, thought I'd asked for the crown jewels the length of time it "begrudgingly" took. Dinner was 6.30 - 8pm and believe me that was the length of time it took to be served the 3 courses which weren't very appetising any of the nights, in fact we went back to our room and "raided our snacks" because we were still hungry, 1st course soup was served about 7pm even though we were seated at 6.30pm, 2nd course was about 7.30 and 3rd course at 8pm, the staff (obviously under orders), were more concerned about going round the dining area asking if anyone needed a drink, then getting it, rather than dishing out the food, drinks were marked onto a card to be paid for at the end of the stay and none of the staff seemed to know how much the drinks actually cost, also asked one night what the meal was going to be as the previous night someone didn't like fish which is what was being served, (they got a basket of bread instead) and no-one seemed to know, in fact whatever was asked of the staff the answer was that they didnt know, someone in our group tried to pay their bar bill on the night before we left as we were leaving early the following morning and they were initially told that they couldn't because there was no-one there authorised to take money, why employ staff if you can't trust them, also some people in the group "lost" items from there rooms.

  • Stayed December 2010
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank val29661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • French first
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Additional Information about Fletcher Hotel-Restaurant De Geulvallei

Property: Fletcher Hotel-Restaurant De Geulvallei
Address: Onderstestraat 66 | Houthem St. Gerlach, 6301 KC Valkenburg, The Netherlands
Location: The Netherlands > Limburg Province > Valkenburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #38 of 49 Hotels in Valkenburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fletcher Hotel-Restaurant De Geulvallei 3*
Number of rooms: 39
Official Description (provided by the hotel):
The 3-star Hotel-Restaurant De Geulvallei is situated in the famous Geul valley, close to the beautiful Ingendael nature reserve. The hotel itselfThe 3-star Fletcher Hotel-Restaurant De Geulvallei is situated in the famous Geul valley, close to the beautiful Ingendael nature reserve. The hotel itself has a rich history, and is housed in an historic building. Hotel-Restaurant De Geulvallei is in an exceptional location in the characteristic village of Houthem St. Gerlach (in the municipality of Valkenburg). Would you like to read in our lounge, enjoy a snack and a drink in the garden or explore the area by bicycle? The facilities and the attractive surroundings guarantee a relaxed break. Has a rich history, and is housed in an historic building. Hotel-Restaurant De Geulvallei is in an exceptional location in the characteristic village of Houthem St. Gerlach (in the municipality of Valkenburg). Would you like to read in our lounge, enjoy a snack and a drink in the garden or explore the area by bicycle? The facilities and the attractive surroundings guarantee a relaxed break. ... more   less 
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