Our coach party travelled from Southern England and checked in following our long journey after a very early start. There was no alternative choice of menu and following a bowl of soup for starters we had a 35 minute wait until main course. The following night some of our group waited at least an hour for service and this meal was meat or fish! The printed menu with its description of food should have been more accurate . Pear compote arrived as peaches and chicken filet arrived with a curry sauce which had no mention on the menu. More staff needed to cope with an influx of guests. Asked for a jug or glass of tap water and was informed a glass would be 1 euro. Offer declined! Next evening service had improved by an increase of waiting staff. The bedroom was warm, comfortable and spacious with two wardrobes, pleasant decor and a flatscreen TV. (No news channels found) Beds were comfortable with duvets and extra blanket if required. Quiet upper room at the back of the hotel. Bathroom was clean, adequate shower over the bath but no rubber slip mat provided. Water took ages to drain away . . . very noisily! Breakfasts were good with cereals, yoghourt, fruit, fruit juices and hot tea or coffee. Cooked breakfast consisted of meat balls, sausages and scrambled egg and then wide variety of cold meats and cheeses, together with good choice of breads and spreads. Bar adjacent to the restaurant was adequate, but there was no separate lounge to sit in comfort. Small lift was ok and a necessity for the more elderly on the top floor. Reception area was very small (The photo was taken on a wide-angle lens ) The hotel is situated in a good spot for the rest of the town and parking space for one coach alongside together with a few cars. The accommodation for coach parties is probably run on a tight budget and there is no excuse for poor organisation and the star rating should not be as high as it is rated!
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- Also Known As:
- Atlanta Hotel Valkenburg