We had booked a juniot suite for 3 nights. Upon arrival we were requested to give our credit card and the 3 nights were charged to our card before being given the key to the room! The suite had a separate entrance from the hotel which was not practical as we don't lilke to go out into the cold before have breakfast. Anyway... but worse and, although we complained, the beds were not made and the place was never cleaned during our entire stay! Only the towels were changed ...This is gross : they take the money, give your the key and then they don't care! Never again!
- Official Description (provided by the hotel):
- In the centre of the city of Valkenburg along the Geulstream you will find hotel Botterweck, a medium sized family hotel with a long tradition of hospitality and cosiness. The hotel makes the ideal base to explore everything that this area has to offer. The hotel has all facilities you may expect from a 3-star hotel. The location of the hotel is directly across the tourist office in the centre of Valkenburg aan de Geul. All the hotelrooms overlook the famous stream the Geul. Really everything is within walking distance; the caves, Holland Casino, Thermae 2000, shops, restaurant and pubs. ... more less
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