We had a lovely time with rosie and her family. Hotel facilities and food were excellent. Christmas was magical. Definitely planning to go back. The hotel staff were very approachable and knowledgeable. All the staff worked together with the coach company. Example of this was the evening we arrived. We were delayed but rosie and the coach staff liased and the kitchen was left open late so we could get a lovely hot meal on arrival. Quality throught and through. Thank you.