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Savings alert! 19% below average rates

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Reviews (1,229)
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All reviewsfree shuttleclose to the airportamsterdam airportevery half houralways on timesmall gymshort stayan overnight staycatch the traintransitconnectionproximity
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73 - 78 of 1,229 reviews
Reviewed October 9, 2017 via mobile

Nice transit stop 10 mins from airport, good amenities, you get a free shuttle from airport to hotel. The shuttle is every 30mins and throughout the day till midnight so you can come to airport anytime to catch the train to city.

Stayed: October 2017, traveled solo
1  Thank adityakunwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BastionHotels, Guest Relations Manager at Best Western Amsterdam Airport Hotel, responded to this reviewResponded November 16, 2017

Thank you so much for this great feedback!
Looking forward welcoming you again soon :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2017

Loud gurgling sound in the short for two hours starting at about 11:30 p.m. Reported to night manager at 1:00a.m. He said nothing of be done. Said only the manager could adjust our bill, th a t did not happen. Lots of lost sleep!

Room Tip: Fix the problem or give the guest a reduced rate for reduced service.
  • Stayed: October 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Traveler1488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BastionHotels, Guest Relations Manager at Best Western Amsterdam Airport Hotel, responded to this reviewResponded November 16, 2017

Dear guest,

Thank you very much for your stay with us. We are very sorry to see that you haven't slept well. That is very important for us! Can you please contact us at e-commerce@bastionhotels.nl? That would mean a lot to us.

Warm regards,
Best Western Amsterdam Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2017

All the rooms are twins bed, the windows are not isolated so you can easily hear noises and the wind get in the rooms.
Good for the swimming pool and the gym, the rest is really average, staff is young but not really trained.

Room Tip: Isolate the windows, the heating doesn't work properly
  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank F27GRfedericoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BastionHotels, Guest Relations Manager at Best Western Amsterdam Airport Hotel, responded to this reviewResponded November 16, 2017

Thank you very much for your stay with us and we appreciate your feedback!
Your comments are very valuable to us and will be used for improvement of our service and quality!

Warm regards,
Best Western Amsterdam Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2017

in general the hotel is pretty good, especially the staff, but I found the floor aisles dark and narrow, the room itself was OK. common areas are nice and cared for. For those who may be interested it has an indoor smoking room.

  • Stayed: September 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank b747sfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BastionHotels, Guest Relations Manager at Best Western Amsterdam Airport Hotel, responded to this reviewResponded November 16, 2017

Thank you very much for your stay with us in Hoofddorp and for sharing your feedback. The hotel will be renovated and it has started already. Everything will be nice again in a few months :-) May we welcome you again?

Warm regards,
Best Western Amsterdam Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2017 via mobile

The entire feel, besides the reception, bar and restaurant, feels kind of unpersonal, when walking to your room you feel like you’re in a apartment building, which has been neglected for several years. The room hoever was clean, albeit it bit noisy due to some ventilation device. The noise could be reduced a bit by closing the bathroom door. Staff is friendly and professional.

Stayed: October 2017, traveled on business
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BastionHotels, Guest Relations Manager at Best Western Amsterdam Airport Hotel, responded to this reviewResponded November 16, 2017

Thank you very much for your stay with us and for your feedback!
Renovation has started and the hotel will be fresh and modern in a couple of months.
May we welcome you next year in our brand new hotel?

Warm regards,
Best Western Amsterdam Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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