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“Great place to stay during a layover”

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Best Western Amsterdam Airport Hotel
Ranked #12 of 12 Hotels in Hoofddorp
New York City, New York
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great place to stay during a layover”
Reviewed January 23, 2013

I stayed here for just one night during my overnight layover. It is very conveniently close to the airport with a free shuttle service to and from the airport. The room was very clean and comfortable. There is a heated pool, gym and a games room on the ground floor which are right next to each other.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaceisOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Best Western Amsterdam Airport Hotel, responded to this review, January 31, 2013
Google Translation
Geachte gast,

Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s in het geven van een goede service aan onze gewaardeerde gasten. Wij trachten altijd de verwachtingen te overtreffen van onze gast.

Ik hoop u in de toekomst wederom te mogen begroeten bij Bastion Hotelgroep.

Met vriendelijke groeten,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
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English first
Stockholm, Stockholms Län, Sweden
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 6, 2013

I went here with my wife and 2 year old daughter. We stayed for one night before continuing to Amsterdam. The hotel was nice and the staff were very friendly and helped us get some food even though we arrived late at night.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Best Western Amsterdam Airport Hotel, responded to this review, January 9, 2013
Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again at our hotel in Amsterdam.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level 6 Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 5, 2013

We stayed here just one night. We arrived about 4p.m. and we were bit surprised that room was not ready yet but it was not a problem as we could leave our baggage in the closed luggage room and went to visit town. Hotel is located app. 3 km from the airport and has very convinient shuttle bus service. Through there was information that bus is travelling once an hour we never wait so long! So we could go to the airport that takes app. 10 minutes and then went to the city that takes next 20 minutes. Very comfortable, Also reception staff was very nice and helpful.
Rooms are big but old and needs renovation. Also aircondition/heating needs modernisation, especially that there is noise outside so it is difficult to keep opened windows during the night.
Rooms do not meet 4* standard - in booking.com it is written that it is luxury hotel that is not a case in fact.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katarzyna1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Best Western Amsterdam Airport Hotel, responded to this review, January 9, 2013
Dear guest,

Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership.

I hope you accept my apologies ,

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 31, 2012

Stayed here for 3 nights with family. It's away from the city center therefore cheaper alternative to staying in the city. The free shuttle is nice to get you to/from the airport and then take the train to the city center. Rooms were ok and we didn't eat at the restaurant in this hotel.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrequentCATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Best Western Amsterdam Airport Hotel, responded to this review, January 3, 2013
Google Translation
Geachte gast,

Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s in het geven van een goede service aan onze gewaardeerde gasten. Wij trachten altijd de verwachtingen te overtreffen van onze gast. Ik hoop u in de toekomst wederom te mogen begroeten bij Bastion Hotelgroep.

Met vriendelijke groeten,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
invernes
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 20, 2012

We stayed at this hotel for a night between flights with our family. The room stank of old cigarettes and it felt dirty and grubby. The staff were pleasant but that could not make up for a night of such uncomfortable sleeping in such a run down establishment.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank borelsaladin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Best Western Amsterdam Airport Hotel, responded to this review, December 28, 2012
Dear guest,

Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership.

I hope you accept my apologies ,

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Struisbaai, South Africa
Level 6 Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 5, 2012

We stayed here having to spend the night in transit going back home. The Free shuttle bus is great, although it doesn't run exactly every hour as they state on the bus stop. Hotel room very clean and lacks nothing. Very large bathroom with all the amenities you can want. Hotel Pub, an great place to unwind after a long flight. The hotel restaurant is average. Food is good althougn quite pricy and the serveice not too great. Overall a great stay, and yes, I would recommend the hotel as well as stay here again

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandy v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Best Western Amsterdam Airport Hotel, responded to this review, December 17, 2012
Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again at our hotel in Amsterdam.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Amsterdam Airport Hotel

Property: Best Western Amsterdam Airport Hotel
Address: Vuursteen 1, 2132 LZ Hoofddorp, The Netherlands
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Amsterdam Airport Hotel 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Best Western Amsterdam Airport Hotel is a luxurious four star hotel that lives up to the Best Western standards. The hotel stands for personal atmosphere, hospitality, comfort and good facilities for an attractive price. The hotel offers 24-hour front office, comfortable hotel rooms and an a la carte restaurant. Guests are welcome in our cozy hotel bar and special smoking lounge. The smoking lounge provides a LCD television screen with sports channels, air conditioning and relaxing lounge chairs. Furthermore, the hotel offers free use of its fitness and swimming pool facilities available for all hotel guests, air-conditioning and free wireless internet in the entire hotel. A computer is available at the lobby for hotel guests to use at no additional costs. The hotel is situated along the A4, across Schiphol Airport. By car, Schiphol Airport can be reached within seven minutes. Cities like Zaanstad, Haarlem and Leiden are well accessible. For the business traveler, Best Western Amsterdam Airport hotel is ideally located near several business centers. Location / accessibility The hotel is situated along the A4, across airport Schiphol. The airport can be reached within seven minutes by car. A lot of attraction cities like Zaanstad, Haarlem and Leiden are well accessible. For business guests, the Best Western Amsterdam Airport hotel is ideal. Airport Schiphol and a lot of business centres in Amsterdam are easy accessible from the hotel. Rooms The hotel offers 190 comfortable deluxe rooms and 5 Quads. The deluxe rooms are equipped with a television, modem, working desk, safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. The Quads are more spacious and additionally offer a kitchenette and a sleeping sofa. Food & Beverage The hotel serves breakfast on weekdays from 6:00 till 9:00 hrs and in weekends from 7:00 till10:30 hrs. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 till 23:00 hrs for lunch and dinner. The hotel bar is open till 23.30 Hrs. Schiphol Airport Shuttle Service Our free shuttle bus departs from the hotel to Schiphol Airport every 30 minutes; on the whole and on the half hour. The first bus departs at 6.00 A.M. And the last bus departs at 11.30 P.M. Our free shuttle bus departs from Schiphol Airport to the hotel every 30 minutes; quarter to and quarter past the hour. The first bus departs at 6.15 A.M. And the last bus departs at 11.45 P.M. You may find our shuttle bus at Schiphol Airport at the area for hotel shuttle services at platform A9, located directly outside the arrivals hall. This bus may be recognized with the names Best Western Airport & Bastion Hotel stated on its side. A reservation is not required for the shuttle service from the airport to the hotel. A reservation is required for the shuttle service from the hotel to the airport and can be made at the reception. ... more   less 
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Also Known As:
Best Western Amsterdam Airport Hotel Hoofddorp
Best Western Hotel Hoofddorp
Best Western Hoofddorp
Hoofddorp Best Western

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