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“Expensive but Good Food & Service”

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Crowne Plaza Amsterdam Schiphol
Ranked #6 of 12 Hotels in Hoofddorp
Certificate of Excellence
Leicester, England
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Expensive but Good Food & Service”
Reviewed May 17, 2011

Airport shuttle service somewhat flaky due to traffic conditions so make sure you have a reserve 30 minutes to make a flight.
Clean rooms and excellent food.
Expensive like all airport hotels

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guidor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, May 19, 2011
Dear sir,

Thank you very much for taking the time to write a review with regards to your recent stay.

When traffic is bad on the way to the airport it could indeed take longer for our shuttle to get there, unfortunately there is not a lot we can do about that.

Thank you very much for your nice compliment with regards to the service and quality of food. We are sorry to read that you experience our prices as expensive.

Again thank you very much for writing this review and we hope to see you again soon in our hotel.

With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,389 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Leominster, Massachusetts
1 review
Reviewed May 13, 2011

The dining area was comfortable and the food and drink as well as the service was excellent. Best night sleep and when you are on the road for extended periods of time this is very important to be able to function and enjoy the trips! I would stay here again without hesitation.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennaustin59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, May 15, 2011
Dear madam/sir,

Thank you very much for taking the time to write this review.

We appreciate your kind words and have passed them on to all our staff members. As you mention sleeping in our hotel is a great experience especially as we have implemented Sleep Adavantage some months ago which guarantees a great might of sleep.

Again thank you very much for your review and we hope to see you again soon in our hotel.

With kind regards,

Maurice J. Jansen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
Reviewed May 13, 2011

I used to stay here for business over years. It is going better but service is still poor: so poor at the restaurant (wait so long and so often mistakes), room service mediocre, fitness zone ok, no ATM . Price is crazy considering the offering...Wifi at 22e per day, not serious!

Room Tip: 3rd floor new, 5 th old dirty carpets...
See more room tips
  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cedricmparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, May 14, 2011
Dear sir/madam,

Thank you very much for taking the time to write a review with regards to your recent stay.

We are sorry to read that you find our Internet expensive. Perhaps you missed out on the fact that we offer basic Internet for free.

If possible we would like to receive some more information with regard to your restaurant experience, when did you use it and what went wrong. If we have this additional information we can further investigate.

Again thank you for your visit and we hope to see you again soon in our hotel.

Kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed May 12, 2011

The hotel was excellent i enjoyed my stay, people friendly is my highlight

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lebsa_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, May 14, 2011
Dear sir/madam,

Thank you very much for writing this kind review with regards to your recent stay.

We have shared your compliments with our staff.

We hope to see you again soon in our hotel.

Kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keller, Texas
2 reviews
Reviewed May 9, 2011

Gerben from the night watch was extrremly helpful in describing and showing me where to run in the morning. He was very helpful in showing me the local paths but then suggested that if I was concerned about getting lost I could just run straight out and then back which turned out to be a great run with either walking or bicyle paths the entire route. I was never concerned about my safety, starting my run at 05:30am.

The breakfast buffet was nice with a nice variety of foods, though the fruit selection was a little lacking.

Great location for access to the airport though my collegues and I were a little put out when the hotel shuttle driver picked us up and then we had to waite on him to smoke a cigarette.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grooverfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, May 11, 2011
Dear sir/madam,

Thank you very much for taking the time to write a review about your recent stay in our hotel.

Its good to read to Gerben was very helpful and was able to assist you with your running route. We have passed your compliment on to him.

We are sorry to read your comment about the fruit and we will review this in our breakfast set-up. Rest assure that we will talk to the driver with regards to his smoking and letting you wait.

Again thanks you very much for your review and we hope to see you again soon in our hotel.

Kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2011

My husband and I stayed at the Crowne Plaza Airport Hotel over Easter weekend. It was very convenient, walking distance, to the Hoofdorp Train Station. We took the train to Amsterdam (~30 mins). I had made tour arrangements with Lindbergh Tours in Amsterdam to Keukenhof Gardens, but on hind site, would have taken the train to Leiden Centraal and the bus from there to Keukenhof if I would have known how convenient the train station was to the hotel. (The 4-1/2 Lindbergh Tour to Keukenhof was basically admission to the gardens and a bus ride to and from Keukenhof, not a guided tour. We would have saved money going on our own.)
The breakfast buffet was above average, even colored hard boiled eggs on Easter Sunday. Very special.
We had a Club Room and the bed was very comfortable, not the rock hard beds typical of most European Hotels. The front desk staff were very friendly and helpful. Smiles are contagious.
We will stay here again if we have the opportunity.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patsypro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 28, 2011
Dear madam/sir,

Thank you very much for taking the time to write this review.

Its very rewarding for me and my staff to read to you had a very pleasant stay and that you enjoyed our product and service.

The train station is indeed on walking distance as you mentioned but feel free to ask our driver next time to drop you off at the station with our shuttle bus, if he is available and has time he will be most happy to do so.

We hope you enjoyed the colored Easter eggs and we hope to see you again soon in our hotel.

Kind regards,


Maurice J. Jansen
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 5, 2011

Great hotel to stay at near Amsterdam and the airport. Set in a business district of Hoofddorp the train staion is a 10 minute walk from the hotel. Trains run frequently to Schipohl and Amsterdam Centraal which means the rental car can stay in it's space. The rooms are first rate with many amenities one can appreciate. The hotel has a restaurant on the premises, but if one is a little adventureous, local restaurants can be found a few minutes away by car. Room was booked through an online service, so therefore a good value.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsFeckner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, January 6, 2011
Dear Mrs Feckner,

thank you very much for your positive review after your recent stay in our hotel.

We have shared your comments with our employees and they were all trilled to read it.

As you mention the hotel is indeed ideally located towards shops, restaurants,offices and the airport.

Again thank you very much for your review and we hope to welcome you again soon in our hotel.

with kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam Schiphol

Property: Crowne Plaza Amsterdam Schiphol
Address: Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Hoofddorp
#2 Romantic Hotel in Hoofddorp
#3 Business Hotel in Hoofddorp
#4 Luxury Hotel in Hoofddorp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Number of rooms: 242
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via an airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant Aviator Cafe. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available free of charge in all guest rooms and public areas. ... more   less 
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Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

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