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“I had a pleasant stay on this hotel” 4 of 5 bubbles
Review of Holiday Inn Express Amsterdam-Schiphol

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Holiday Inn Express Amsterdam-Schiphol
Ranked #3 of 12 Hotels in Hoofddorp
Certificate of Excellence
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I had a pleasant stay on this hotel”
4 of 5 bubbles Reviewed November 26, 2013 via mobile

My friend and I had a comfortable and relaxing stay in this hotel. We arrived in Schipol airport and picked up by their shuttle to the hotel. The driver was polite and helped us in carrying our belongings. And at the reception, Brandon immediately did the express check in, gave us the city map and explained us everything about the hotel (breakfast/bus/nearest food outlet).
Our breakfast the next day was mainly consist of European breakfast foods.

Stayed November 2013, traveled with friends
Helpful?
1 Thank iam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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582 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Kobe, Japan
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 26, 2013 via mobile

I stayed here for one night. Parking is a bit steep at 15 euros a night. Be sure to take advantage of the parking package offered on the hotel website. It makes parking much cheaper. I checked in late at night and the gentleman that checked me in was very courteous.
The room was spotless but the mattress was very soft. Internet is free and the speed is somewhat decent.
I didn't have time to try the complimentary breakfast.
Platinum members of IHG are offered a 300 point voucher or a beverage and snack as part of the welcome amenity.
I'd return definitely as this is one of the better HI express hotels I've stayed at.

Stayed November 2013, traveled solo
Helpful?
Thank Travel_Critic999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenilworth UK
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

I stayed at the Holiday Inn Express with some friends visiting Amsterdam to see an Ajax football game. We arrived at Schiphol at 9am and took the courtesy bus to the hotel, where we explained that we were going to the football and expected to return very late in the evening. We were expecting to just drop off our bags, but were given the keys to our rooms - which were clean, spacious and very comfortable.
The friendly, courteous (an excellent-English speaking) staff advised about the nearby train station (5 minutes walk) and changed notes into coins as the ticket machine at the station doesn't accept notes/cards.
A very good nights sleep was followed by an excellent breakfast, with plenty of choice and efficient staff keeping it well supplied.
Overall, I found only one minor niggle, which was the 7.50 Euro charge to take the shuttle bus TO the airport - but this would not stop me returning to this hotel if I return to Amsterdam (I would just walk to the station and get the train!!)

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sbakenilworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnsville, MN
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Updated hotel offering a great stay for access to Amsterdam Airport. Sleek rooms with friendly service. Quiet with black-out curtains. Free airport transfer upon arrival, small charge for return to airport.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank BevBurnsville_MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed October 25, 2013

We stayed one night with an early flight the next morning. Staff was efficient and courteous and breakfast was standard, but fine. Room was clean so all that was acceptable. Here is the "but". But, sleeping on the bed was like reclining in a large bowl and closing your eyes hoping for a miracle. The bed was just awful and during the night both my wife and I could literally feel ourselves slide to the middle. We had a long and fitful night and greeted the morning sun quite tired. Why this hotel does not invest in adequate bedding is a mystery but until they do they will continue to receive horrible reviews.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marcus m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, November 11, 2013
Dear Marcus m,

Thank you very much for sharing your experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide.

I sincerely apologize for the inconvenience you had with the quality of our beds and deeply regret that this has negatively impacted yuour visit. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable and friendly accommodations.

Your comments are being shared with the hotel management and appropriate action will be taken. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. To better assist you on your next stay, please do not hesitate to approach the Manager on Duty.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

I think that there is now a pretty high standard that you can expect from the Holiday Inn brand; you know that the rooms are going to be of a good standard, and that there will be reasonable facilities. This Holiday Inn Express certainly reflects those standards, and the staff were excellent, very friendly and very professional.
It is a little far out from the city, and a 10 minute bus ride from the airport.
The only negative comment I have is that the hotel offers a free bus shuttle from the airport, but charges for the same service from the airport to the hotel, but other than that, it does exactly what you expect from a Holiday Inn Express.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
175 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed September 18, 2013

This hotel is not located near very much. It's about a 10-15 min walk to the train station. It's about a 10-15 min walk to a near by restaurant. The hotel was very clean and had a helpful staff. Huge shower with great water pressure. If you want A/C you have to constantly call the front desk to keep turning it on because it doesn't stay on for long by itself. It offers a European breakfast which basically consist of sandwiches, yogurt and cereal. My big fault with this hotel is the beds. The beds need to be replaced. They sag badly to the middle as soon as you lay on it. You can't help but to fall in to the center of the bed. If 2 people sleep in the bed then you will constantly be laying on each other the whole nite. Then to get out of the bed you have to pull yourself out of the dip in the bed.it makes for a very restless uncomfortable night of sleep.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Polishedfingers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, October 4, 2013
Dear Polishedfingers,

Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. We have taken note of your valuable comments and will use these to continually monitor and improve the quality and services we offer to our guests.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Schiphol

Property: Holiday Inn Express Amsterdam-Schiphol
Address: Jupiterstraat 162-200, 2132 HH Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hoofddorp
#1 Best Value Hotel in Hoofddorp
#2 Business Hotel in Hoofddorp
#3 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Amsterdam-Schiphol 3*
Number of rooms: 112
Official Description (provided by the hotel):
Getting to our Holiday Inn Express Amsterdam - Schiphol hotel is easy. Only a short drive from the Airport Schiphol in our hotel shuttle bus will bring you directly to the hotel (we only offer the ride from the Airport to the hotel for free, back to the Airport the fee is € 7,50 per person), the rail station from Hoofddorp is a short stroll away and takes you from the hotel to Amsterdam Central Station in only 20 minutes. The hotel is also easily accessible by car from the A4, midway between The Hague and Amsterdam. Inside the Holiday Inn Express hotel Amsterdam Schiphol you will find a welcoming interior, full of natural daylight and plenty of room to enjoy a drink and connect with colleagues. The hotel offers complimentary breakfast and free wireless Internet throughout the hotel! The rooms have everything you need with great bedding, walk in shower, LCD TV, coffee & tea facilities and working space.Looking for a hotel for your next city break or stopover? Downtown Amsterdam is only a short journey away from our hotel, with the famous canals, the house of Anne Frank, the Van Gogh museum, the Red Light District, but also the windmills and Keukenhof with its famous tulip fields are close to the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Amsterdam-Schiphol Hotel Hoofddorp

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