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“A decent 4* hotel in need of some renovation.”

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Fletcher Hotel-Restaurant Leidschendam-Den Haag
Ranked #1 of 1 Hotels in Leidschendam
Paderborn, Germany
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A decent 4* hotel in need of some renovation.”
Reviewed April 15, 2013

The hotel has a large free parking area and this in The Nederlands is a real plus!
Breakfast was OK for the 15E, nothing fancy but you had a bit for all tastes.
Beds were comfortable and the room was clean. The bathroom includes a tub and all was in order.
The room also includes a water boiling pot with some really old dried up coffee in small paper packs and 2 bags of tee. Fittings are quite old but still decent for a 3* hotel.
We also had access to a balcony from where you could see a lake to the side of the hotel.
There is a small shopping street and a supermarket very close by.
The people working there were friendly but a bit chaotic so check your bill carefully to make sure it is yours.
There was some water dripping from the celling in a hallway next to the light ball I will post.

Room Tip: Get a room with balcony towards the lake (to the right side of the hotel as you face the entrance fr...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Badrian23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandWinston, General Manager at Fletcher Hotel-Restaurant Leidschendam-Den Haag, responded to this review, April 22, 2013
Dear Badrian,

Thank you for taking the time to review your stay with us on Tripadvisor.
We are satisfied to read that you are glad with the large free parking area in front of the hotel..
It’s very good to hear that your experience with our staff was friendly! We have informed all the employees about your review in order to prevent confusion about the bill in the future.

Hopefully we may welcome you back to the hotel in the future.

With kind regards,

Kristel Berendsen
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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Cirencester, England
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed November 20, 2012

This hotel just became a Mercure this week (was The Hampshire). Good room, excellent staff, free WiFi all make it a good place to stay. Breakfast expensive if not included, so went elsewhere. Great location, next to the Leidsenhage shopping centre and a tram stop to get to The Hague or Delft. Plenty of free public parking, but don't try finding the hotel just by Sat Nav or you could end up in the multi storey shopping centre car park! Go into the car park from Heuvelweg, near to the big hospital.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Andy Bernard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 2, 2012

I have stayed here numerous times on business trips, it's comfortable and friendly.

bThere are restaurants within minutes walking distance, an autobank is right next to hotel and a supermarket is next to hotel, very handy location. The trams are very close by and the hotel staff are great at explaining how to get places, they sell tram tickets behind the desk - if you fancy being more adventurous than catching a taxi.

The restaurant within the hotel is very nice, and there is also a Chinese right next door. Breakfasts are good.

I'm not sure I would stay here on vacation because the location is a bit boring, although quite easy to catch taxis/trams to places....for the purpose of business it's perfect.

Room Tip: Tip: ask for a lake facing room with balcony, I think it costs a little more but definitely worth it...
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sazzer11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyons-la-Foret, France
Level Contributor
92 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 23, 2012

Good location: next to public transportation, shopping mall, the parking is free and it is very quiet at night. The roomsize was ok, idem for the bathroom. Furniture a bit worn (good quality but 20 years old, that sort of feeling).
You need to climb the stairs (8 steps) to enter the hotel, I did not see any alternative for handicapped people.

What bothered us a lot was the light on the balcony, it's there to highlight the facade/outside of the hotel but it also shines into the room. It was difficult to fall asleep.

The room was stifling hot when we entered and the first thing we did was turn off the radiator.
Is the hotel not interested in saving money on their heating bill? (and thinking about the environment aswell)

We did not take breakfast in the hotel as these are usually expensive and I just wish for tea and a croissant.

Room Tip: Ask for a room that has no outdoor illumination shining into the room.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellis13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandWinston, Guest Relations Manager at Fletcher Hotel-Restaurant Leidschendam-Den Haag, responded to this review, May 29, 2012
Dear Ellis13,

Many thanks for taking the time to review our hotel. We are happy to read that you are satisfied with the location of the hotel. We do have an entrance for disabled people. It is located a few meters besides the main entrance. We are investigating your comment about the light on the balcony. Hopefully we are able to solve this as soon as possible. Furthermore we do concern about the environment. We proudly received a Greenkey certificate for our efforts to save the environment. Therefore we take your comment concerning the heating very seriously. We have informed the housekeeping about your review in order to prevent this in the future.

Hopefully we may welcome you back to the hotel in the future.

With kind regards,

Kristel Berendsen
Executive Assistant
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Milan
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 18, 2012

Spent 4 nights on business trip; I got a large, modern, perfectly cleaned room with a large covered balcony just in front of the lake and the park.
All the structure is modern and very beautiful, full of natural light and set in a very good location well linked to the Den Haag downtown (bus stop 2 minutes far from the hotel entrance).
The breakfast was quite rich in selection, with a fair selection of pastries, served in a very nice and overlooking room.
Room service is good, at least the laundry service which was the only one I used.
Definitely a good value for money and a strongly advisable accommodation in Den Haag area.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxuxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandWinston, Public Relations Manager at Fletcher Hotel-Restaurant Leidschendam-Den Haag, responded to this review, April 24, 2012
Dear xxuxx,

Many thanks for your lovely review, we are really glad that you enjoyed your stay with us.
We hope to see you again in Hampshire Greenpark Hotel in the future.

With kind regards,

Kristel Berendsen
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leiden, The Netherlands
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 18, 2012

Great hotel for business people. Friendly staff, ample free parking and a great bar area to relax and have a drink. They have outdoor seating as well at the waterfront.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rvisser99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandWinston, Guest Relations Manager at Fletcher Hotel-Restaurant Leidschendam-Den Haag, responded to this review, March 28, 2012
Dear rvisser99,

Thank you for your positive review. We really appreciate sharing your experience in our hotel and praising our facilities on Tripadvisor. Best regards and hopefully we might welcome you in the future once again in the Greenpark Hotel.

Kind regards,

kristel Berendsen
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fletcher Hotel-Restaurant Leidschendam-Den Haag

Property: Fletcher Hotel-Restaurant Leidschendam-Den Haag
Address: Weigelia 22, 2262 AB Leidschendam, The Hague, The Netherlands (Formerly Mercure Hotel Den Haag Leidschendam)
Location: The Netherlands > South Holland Province > The Hague > Leidschendam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Leidschendam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fletcher Hotel-Restaurant Leidschendam-Den Haag 4*
Number of rooms: 96
Official Description (provided by the hotel):
You will enjoy a stay in the modern and luxurious Greenpark Hotel. Its 84 Comfort rooms, 4 Suites and 8 business suites offer you modern and warm comfort. In addition to the Chiparus Restaurant, the Hotel also offers guests the Bar/lounge were you can have a snack or drink, a business centre, a laundry service, a fitness centre and its renowned room service. The hotel also has a free car park with accommodation for 3500 cars. ... more   less 
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Also Known As:
Golden Tulip Leidschendam
Hampshire Hotel Greenpark

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