I was very disapointed by this hotel, which after renovation has now a spa center .This we wanted to use after hard business day. After arrival, we received rooms in the older part of hotel. These look like rooms in dorm. Only new colour on walls, nothing else.No internet connecttion, even if we had a reservation done via our company booking tool. After claim, we received better rooms, with wifi on the 3floor. Rooms were very nice,bathroom was very modern. In each room there was a nespresso machine. But, once returning back from dinner, two spiders were waiting for me in the room. Is that 4 star level? It is not! This was a terrible experience.
The reception staff was also very unpleasant. We were treated not as two serious persons coming co do business, but as two little girls, who may be can not affrd a higher level of room with wifi,which is more exnepnsive. Of course, based on our company rate, wifi was incluced in price, so the reception staff was absolutely not prepared. If you need invoice on your company, be prepared, you will have to chase the hotel manager via email, to get the proper document.
Next time, I would rather stay in Antwerp. This was a very bad choise.
- Official Description (provided by the hotel):
- The 4 star Fletcher Hotel-Restaurant Stadspark is located at the edge of the historic center of Bergen op Zoom. Situated among old oak trees and with a view over the water, the hotel offers you tranquility while being close to the lively city center. All the rooms are equipped with flatscreen TV, Nespresso coffee machine and a seating area. The hotel has also several wellness facilities (for a fee). Experience and enjoy the saunas, outdoor swimming pool, herbal baths, sun center, beauty and massage salons, manicure and pedicure and fitness. Such as a gourmet restaurant, a bar and a well-equipped Wellness Center. And for dinner you can visit the restaurant of this hotel. Fletcher Hotel-Restaurant Stadspark is only 1,5 kilometers away from the central station of Bergen op Zoom and only 35 kilometers from the city center of Antwerp. ... more less
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