We stayed at the Hotel Herbergh and were pleased with the quality of room and politeness of staff. The price was reasonable. The bed was comfortable, a good size private bathroom. Good access to power outlets, hair dryer and coffee/tea/hot chocolate provided in room.
My only serious disappointment was the "free shuttle service." At the airport, I asked about the shuttle service and no one had ever heard of the Hotel Herbergh. One shuttle driver told me to try the Hotel Novotel shuttle because it was close to the street address I showed him. The Novotel shuttle driver told me I was on the wrong shuttle and removed my bags from the shuttle, telling me "I don't go there, I know the street, but I don't know the number and I don't know the Hotel. It is not my problem, it is your problem." Then a passenger on the his shuttle said he knew the Herbergh and it was not far from the Novotel. We got back on the Novotel shuttle. When the shuttle turned the corner to the Novotel, the kind passenger showed us where the Herbergh was located. It was difficult to walk with five bags for the two of us, but we made it to the Hotel. The wheels on one of our suitcases broke from being pulled with another bag on top of it across the rough cobblestones.
No instructions about which shuttle to take, and
We were not informed we had to walk a few hundred meters with bags to get to the hotel.
I was not told about how to connect to the Internet and had to come back down to reception to get instructions for access to Internet. Every other hotel we stayed at in Europe gave us information with username & password when we checked in, and for several there was information about access in the Hotel Information booklet in the room (not at the Herbergh).
- Official Description (provided by the hotel):
- Hotel Herbergh Amsterdam Airport offers a free shuttle service to and from Schiphol Airport and the train station. Free Wi-Fi is available throughout and free parking is available on site. 24 hours open. Recently, this hotel has been awarded with a 3-star Superior title by the European Hotel Classification. Our hotel offers rooms with a TV and private bathroom with free shampoo/soap. They also includes a tray with tea and coffee making facilities.Besides brasserie La Bouche, the hotel offers the Italian trattoria La Bocca. Sit out on the terrace and eat a tasty lunch or dinner.Within walking distance from the hotel, you can use the free shuttle service to and from Schiphol airport and train station. The shuttle runs between 05:10 and 01:30. NS Plaza at Schiphol offers train connections into Amsterdam including Amsterdam RAI and WTC stations. ... more less
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