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“Stayed twice when still Novotel” 4 of 5 stars
Review of Dorint Airport Hotel Amsterdam

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Dorint Airport Hotel Amsterdam
Ranked #1 of 4 Hotels in Badhoevedorp
Rotterdam, The Netherlands
Level Contributor
96 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Stayed twice when still Novotel”
4 of 5 stars Reviewed July 21, 2014

This hotel has great parkingspace for cars and coaches. Close to the airport is great. International customers. Reception workers are very professional and friendly. Very good continental breakfast in buffet shape. Only 15 minutes from Amsterdam city center. Would stay again!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Remy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5330, General Manager at Dorint Airport Hotel Amsterdam, responded to this review, July 29, 2014
Dear Marcella,

We would like to thank you for these nice words.

Positive feedback from satisfied guests is our greatest reward.

Kind regards,

Stefan Bernstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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734 reviews from our community

Traveler rating
    142
    346
    175
    46
    25
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 18, 2014

Okay, for starters we had booked the Novotel because of our Accor membership andbesides we had stayed at the Novotel 2 years earlier, so we knew it to be alright and handy for our purposes. When we arrived it had a new name, no Accor membership anymore and we were Not advised of the changes. We had booked many months ago and they had taken our money already, so you would think we would be advised of the changes. But no we were not.if we had known we would have definitely changed to Ibis.

When we checked in at around 9.30pm the man at the front desk did not seem to care one bit. He was unfriendly and just insisted we pay the tourist taxes before we were allowed in.

Our room was okay, but basic. Paper cups for coffee and tea, plastic "glasses" in the bathroom, very cheap. An old television that was unable to get English spoken tv. When we asked they sent someone to help us and this person informed us that if we wanted English then we would have to pay extra. This hotel relies heavily on aircrew from different airlines so one would think that an English spoken tv channel would be very important to them. But no, pay extra (we did not).

Floors 3 and 4 are being redone. All floors are in desperate need for that.

Breakfast was good. Friendly staff and plenty of choice. No complaints there. Also our best evening was when we just sat in the lobby having a drink with Dutch "bitterballen" which are a round meat croquette. Very nice and pleasant. The lobby is very good and comfortable. Nice souvenir shop as well.

Must say I miss the bowl with "drop" on the check-in counter that the Novotel used to have.

Room Tip: Try to get a newer room, they must be better than the old ones. We were on level 5 and they are not...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank CatrinaE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5330, General Manager at Dorint Airport Hotel Amsterdam, responded to this review, July 29, 2014
Dear Catrina,

Thank you for your time and the comments concerning your stay.

We are surprised to hear that you have not been notified about the rebranding, please accept our apologies.

The renovation should be finished in September, we hope we may welcome you again in our are renewed superior rooms.

Kind regards,

Stefan Bernstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Level Contributor
105 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 18, 2014

The hotel is located close to the airport and offers free shuttle service. We stayed there at a special, reasonable rate (park, sleep and fly). The room was okay, not very big, limited wardrobe space and the bathroom had all we needed. Staff at check in was very friendly and helpful. Will stay there again if we fly from Amsterdam.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank JoanneBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5330, General Manager at Dorint Airport Hotel Amsterdam, responded to this review, July 29, 2014
Dear Sir, Madam

Thank you very much for your time and to reward us with these positive comments.

We experience these comments as our greatest compliment.

Kind regards,

Stefan Bernstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, England, United Kingdom
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 8, 2014

I stayed twice at the beginning and end of journeys into Eastern Europe. Free bus connections from the airport. Good room in a quiet village area. Clean and comfortable. Service from the staff was uniformly excellent. The restaurant dinner has a very good menu, and the food was excellent. The breakfast buffet was very good. Wifi in the room was efficient and reliable.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 5, 2014

Hotel changed it's name from Novatel to Durint last week, so imagine trying to find the well advertised shuttle to the hotel without this information. Using the push button board to contact hotel for shuttle, I asked when the shuttle for the Novatel Hotel would be by. They Said 15 minutes
But did not mention the name change. Finally a shuttle driver for a different hotel dropped us of.
This is a very tired hotel. As mentioned in other reviews, old big heavy tv's, dirty ceiling joints and air conditioners. Lighting in bathroom belonged in a bar it was so low.

Venturing to the restaurant (there are no other options anywhere nearby) the buffet looked as if it had been out and left alone for some time. agree anted this was mid evening, but it still was un appealing. They did make a deliciousness tomato soup. The Bar manager, Carlos was the one really bright spot in our stay. He helps us with our food order and we had a very pleasant conversation with him. We skipped the 20 Euro breakfast and opted to get something at the airport.

Room Tip: Choose a different hotel.
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank greg7124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5330, General Manager at Dorint Airport Hotel Amsterdam, responded to this review, July 16, 2014
Dear Sir,

We thank you for your comments and we are sorry that you have experienced some inconciences during the rebranding.

We hope that you will give us the opportunity to better our services in the near future in our renovated Dorint Airport Hotel Amsterdam.

Kind regards

Stefan Bernstein
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gdynia, Poland
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 27, 2014

I was charged EUR 199 per night to stay in a miserable cheap and nasty room that, in common with the entire hotel, desperately needs a massive makeover.

I can't remember when I last stayed in a hotel with an old fashioned tube TV instead of a modern flat screen. Everything about my stay was just depressing and awful - topped off by a stranger entering my room on the second night of my stay! Turns out the 'new reservations system' (reception staff response) didn't know I was registered in the room and allowed someone else to be checked in... The manager was apologetic, and so he jolly well should be. Suppose I'd been a lone female guest??!

The hotel gave me a EUR 99 rebate for the trouble but still the final bill of ver EUR 300 for 2 nights was outrageously high for such a miserable dump of a property.

Room Tip: Don't go there
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  • Stayed June 2014, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Twerpic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuernavaca, Mexico
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2014 via mobile

We were looking for a hotel nearby Schipol. As a family of 4 is always hard to find a room for our needs. It exceeded our expectations. Reception was painless and friendly. We were appointed a top floor room, 616, it has a king size bed and adjoining room with a sofa bed and even a little terrace with a table and four chairs overlooking green fields. Bathroom has all the amenities and shower is great. The mattress was really comfortable. The breakfast was very complete, bread was fresh. Overall if you want to be close to the airport, this is a good option. Shuttle runs from and to the airport every 15 minutes or so.

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ALEUNNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorint Airport Hotel Amsterdam

Property: Dorint Airport Hotel Amsterdam
Address: Sloterweg 299, 1171VB Badhoevedorp, The Netherlands (Formerly Dorint Novotel)
Location: The Netherlands > North Holland Province > Haarlemmermeer > Badhoevedorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Badhoevedorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorint Airport Hotel Amsterdam 4*
Number of rooms: 222
Official Description (provided by the hotel):
The recently refurbished Dorint Airport-Hotel Amsterdam is a 4 star hotel ideally located in a quiet area around Schiphol Amsterdam Airport, which is only 5 km away. In our hotel, not far from the centre of Amsterdam, a good night sleep is guaranteed. The Novotel is an ideal base for guests on a business trip. All hotel rooms feature free WiFi and airconditioning. The hotel offers 10 meeting rooms, a lobby bar, pub, restaurant, swimming pool, sauna and hamam. Adjacent to a sports centre. ... more   less 
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Also Known As:
Novotel Amsterdam Airport Hotel Badhoevedorp
Novotel Hotel Badhoevedorp
Novotel Badhoevedorp
Badhoevedorp Novotel

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