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“Nice, Clean, Reliable!” 4 of 5 bubbles
Review of Ibis Marseille Provence Aeroport

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Ibis Marseille Provence Aeroport
Ranked #2 of 4 Hotels in Marignane
GreenLeadersBronze level
Ottawa, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice, Clean, Reliable!”
4 of 5 bubbles Reviewed July 17, 2014

The Ibis at the Marseille Aeroport was perfect for a family of three as a transfer point to leave France. The rooms were small, but there was room for 3 of us and luggage. The staff was friendly. The restaurant was good.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank MGP1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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691 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
NY
Level Contributor
361 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 bubbles Reviewed June 26, 2014

The Ibis Marseille Airport is perfect if you have an early flight from the Marseille-Provence airport. It is located inside the airport compound, a short walk to all the terminals (4 minutes to mp2, 8 to hall 4) - there is a shuttle every 15 minutes so even on rainy days it is easy to get to the airport. Breakfast starts at 4AM so you do not need to worry about arriving at the airport on an empty stomach desperately looking for an open eatery (or vending machine).

The rooms are comfortable, ibis standard, and I was not disturbed by noise from the planes. My room had a view of the town of Vitrolles, located on a plateau with a beautiful rock formation. The hotel has a bar where you can get basic food and drink items, and in addition to that there is a decent restaurant with a variety of salads and grilled specialties.
A very convenient choice of you have an early flight to catch. Staying there cost me a little less than a taxi fare in early morning would cost, and I got the breakfast as part of the deal.

  • Stayed June 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank R_TheReader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

I stayed here one night in June 2014 and found the hotel quite good in every way except for two things: the courtesy phones at the airport and one shuttle driver. There were four courtesy phones and I tried every single one, but I got a busy signal for the Ibis every time I tried, which was for about 10 minutes. My choices then were to either walk (it’s allegedly in walking distance) or to call using my smart phone at the cost of $1.50 a minute – I called and that worked. The second negative was one of the shuttle drivers; he provided no help with guests’ bags, and he stood by impatiently with his arms crossed and did nothing to help an elderly couple who struggled to lift their bags into the back of the van (I helped them). Besides those two annoying negatives, my overall impression is positive.

My room was on the small side, but nicely furnished. The bed was comfortable. The air conditioning was weak, but on its coldest setting handled the 30C degree outside temperature; however, I’m not sure it would be too helpful if the weather were much hotter. The bathroom was small, but typical of non-luxury European hotels; there is no exhaust fan in the bathroom, so it becomes quite steamy after a shower. There is a hair dryer, but it is weak and won’t do much for long or thick hair.

One very pleasant surprise was the restaurant, which was really good. The buffet breakfast (9 euros) had a nice selection of cold offerings, including meat, cheese, yogurt, a variety of breads, a cooker to prepare eggs in the shell, and two excellent automatic espresso, etc. machines. The supper I had was tasty, well prepared, with ingredients of very good quality.

With the exception of that one shuttle driver, the staff were friendly, responsive, and helpful.

Overall, a very good Marseille airport option, but be prepared to use your own phone to call the shuttle, and for at least one shuttle driver who is neither courteous nor helpful.

Room Tip: Do not mistake this regular Ibis hotel with the Ibis Budget close by!
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  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheCountWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
regis_koch, Directeur général at Ibis Marseille Provence Aeroport, responded to this review, June 28, 2014
I am saddened by the quality of service of the driver of the shuttle and we are going to remedy this concern very quickly. Concerning telephones, the departments of the airport are in charge of solving this problem, thank you again for your comment and delighted to have satisfied you on your whole stay
Régis Koch. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Level Contributor
295 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed June 21, 2014

We stayed here the night of June 13th; two rooms on 5th floor with nice views actually (522 & 524). I don't know what rooms others had, but ours were nice sizes even by American standards and both were air conditioned. It wasn't "Tennessee-turn-you-into-an-icicle" cold (thank goodness), but it was comfortable on a very hot, hot day. The rooms were clean and simply decorated in light wood. We slept very well. The pool was a nice feature. The hotel's front desk was extremely helpful and courteous. My husband had his racing "velo" and they graciously stored it for us overnight. Shuttle was prompt at 5 am. I'd stay here again for an early flight out of MRS-Provence.

Room Tip: 5th Floor corner room (524) and room 522 were good choices. You could definitely swing more than a f...
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed June 1, 2014

We stayed one night at this hotel. Our flight was in the early morning hours so a hotel within a walking distance was nice. The hotel has a shuttle service so even with luggage the transport is easy. The room was small. Beds were ok, but the bathroom made a terrible noise when the toilet was flushed. The hotel was good value especially with a discount from IBIS.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lauri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Marseille Provence Aeroport

Property: Ibis Marseille Provence Aeroport
Address: CS 40016 | Aéroport Marseille Provence, 13729 Marignane, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marignane
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Marignane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Marseille Provence Aeroport 3*
Number of rooms: 125
Official Description (provided by the hotel):
Set amongst green surroundings, 400 m away from Marseille Airport, the Ibis Marseille Aeroport hotel offers a free shuttle service running between 5 a.M. And midnight. All year round. The hotel is just 30 min from Provence, the Calanques, the Camargue, the Luberon and Marseille and offers 125 airconditioned rooms with WiFi internet (including 4 for guests with limited mobility). Other features include a Courtepaille restaurant, bar, an outdoor swimming pool and terrace area as well as free secure parking during your stay. ... more   less 
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Also Known As:
Ibis Hotel Marseille Aeroport
Ibis Hotel Marignane
Ibis Marseille Provence Aeroport Provence-Alpes-Cote D'Azur/Marignane, France

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