We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient and clean airport hotel with shuttle. Ideal location for early flights!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pullman Marseille Provence Airport
Ranked #1 of 4 Hotels in Marignane
Reviewed October 3, 2013

We stayed at the Pullman Airport location for the sheer convenience and location to the airport (you could actually walk if there were sidewalks). The price was decent, the rooms were clean the shuttle was super convenient and fast. We dropped our rental car at the airport the day before the flight and the Budget counter called the hotel shuttle - it arrived in minutes. We had to leave the hotel at 5 am the next morning and the shuttle and staff were very accommodating and punctual that morning as well. The rooms were comfortable, the French toile room décor seemed a bit outdated compared to the modern (Aloft-like) feel of the lobby. The staff was accommodating, but not overly friendly. They did speak English and we spoke a bit a French. The pool looked nice, but we were too short on time to take a dip.

ALERT - the nearest restaurant is 30 to 45 minutes from the hotel, so we dined at the hotel. The food was a bit overpriced, but good.

Overall a good airport hotel - one of the higher/highest rated airport hotels in Marignane. Their is a Keurig-like espresso machine in the lobby with water and biscuits for breakfast on the go.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMP13, Directeur général at Pullman Marseille Provence Airport, responded to this reviewResponded October 18, 2013

Dear Kim M,

I would like to thank you for your comment, I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Do not hesitate to contact directly Laure Gouiran, our Quality Manager, to organize your next stay. We are looking forward to see you again in Pullman Marseille Provence for a long time.
Yours faithfully.

Jean Marc LEPAN - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (740)
Traveler rating
Traveler type
Time of year
Language

146 - 152 of 741 reviews

Reviewed September 25, 2013 via mobile

What do you do with a Sofitel when its old and broken? Re-name it "Pullman"! I stayed at this hotel recently because of its convenient location and the promise of something more than a standard airport offering; the reality is a disappointing example of corporate greed. My room had a filthy carpet, broken fittings, broken telephone, damaged furniture and a single glass for a double room with double occupancy. The reception has all the style of a (budget) airline lounge and welcome drink (water) is served from a Nespresso station that does not provide coffee! Service is very unresponsive...I mentioned on checking out that this was the dirtiest hotel that I had ever stayed in. The response, a curt..."I don't know about that".

If this is indicative of other pullman properties, avoid at all costs.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank CorinthianLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMP13, Directeur général at Pullman Marseille Provence Airport, responded to this reviewResponded October 18, 2013

Dear CorinthianLondon,

First of all, I would like to thank you for the time you spent in writing a comment on Tripadvisor website. Actually, for us, each guest is unique and all your comments are very important to improve the quality of our services.

You highlighted some difficulties encountered during you last stay in our hotel. I am really sorry to read your disappointment and I wish to present you my most sincere apologises.

We attach considerable importance to correcting our mistakes, in order to improve the quality and your satisfaction; but, with your Tripadvisor pseudo, it is more difficult for us to understand when it occurred and how.
Actually, if I understand certain remarks for other, I do not understand but it is really important for us to correct it as quick as possible.
Then, do not hesitate to contact directly Laure Gouiran, our Quality Manager, to discuss with her. She is at your entire disposal to cope with your situation and to find the best solution as possible to stay closer from your expectations

We are looking forward to see you again in Pullman Marseille Provence.
I transmit you my most sincere and warm greetings.

Jean Marc LEPAN - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

After a week sleeping in a mushy bed in our rented house, it was great to get a good night's sleep prior to flying home. Two minutes from the airport in the free shuttle, you couldn't ask for a better location if you're headed to the airport. The best part of the stay was the service. We needed to drop our car off at the rental and the shuttle followed us there. When he realized that we needed to fill the car up he led us to the gas station, helped us with the fill up, since we had trouble with the credit card, then back to the rental spot. Called to the hotel then, he promised to be back in a few minutes, while we returned the car. 10 minutes later he was back and quickly drove us back to the hotel. Great service, especially knowing that the had been employed by the hotel for only 4 days. If you need a hotel near the airport, you couldn't do better than this terrific little place.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RandR101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Perfect location! Stayed 1 night and was great. We had a late flight into Marseille which allowed us to collect the car next day ready for our travels around Provence. It was very clean, comfortable and quiet and we had a great breakfast too.

The room we had was a little dated but i think this was the cheaper rate room but it was clean so wasn't uncomfortable at all.

The free shuttle service was perfect, from the airport and back to it in the morning! Also the hotel restaurant was open until 11pm too so that was also very handy and the food was nice.

It worked out to be the same price as the cheaper hotels if you take into account the extra fee for breakfast, dinner and shuttle.

Would recommend spending a little bit more, everything adds up and works out to the same in the end.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cyprus C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

The Pullman is next to the airport - walkable without bags but a 2 minute on demand shuttle ride if you need it.

Rooms are pleasant and functional and the wifi throughout the hotel is free. The "stay one night and park for up to 15" is a very good deal especially if you have an early morning departure. On our return the hotel shuttle came immediately we called so probably faster than walking back to the long stay car parks.

Breakfast is a buffet with a very wide choice though 25 euros is a little steep. Most customers seemed to be airline crew who probably get an inclusive deal. Unusually the restaurant opens at 5am so goos if your flight is an early one as catering in the airport itself is not great.

Definitely worth considering but look carefully at the on line deals - they can be a bargain if you need the parking and/or breakfast.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank muchtravelled001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

Accor's Pullman website suggests that these hotels are cool and stylish, I bought into that and thought I could combine the convenience of an airport hotel with the pleasure of a comfortable place to stay. and that it would be worth the extra money. I also took account of other tripadvisor reviews (and frankly I am astounded The reality was very different. The reception was cheaply made over (in 2008 according to the staff) while the rooms have mainly been left untouched for, I would guess, 25 years - and uncleaned, There were stains on the carpet and on the walls. the door to the bathroom was rotting and the shower screen was grimy. The bathroom waste-bin was missing its lid. Breakfast was extortionately priced so we didn't have it. Thankfully it was not at all noisy.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 64seven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMP13, Directeur général at Pullman Marseille Provence Airport, responded to this reviewResponded September 16, 2013

Dear 64seven,

I have read the comment you wrote in Tripadvisor after your last stay in our hotel, the Pullman Marseille Provence.

First of all, I would like to thank you for the time you spent in writing this comment. Actually, for us, each guest is unique and all your comments are very important to improve the quality of our services.

You rightly highlighted certain remarks regarding your room; I have read all of them with the utmost attention and I would like to present you my most sincere apologizes.

Please, I would like you to be assured that our main desire is to correct any inconvenience you experienced:
Awaiting for renovations for next year, we have undertaken works begun this summer, and gradually, a carpenter is repairing the bathroom doors, a painter is replacing tapestries and paintings in rooms and bathrooms, the bathroom chromes are going to be changed (like bins), carpets will be completely refreshed at the end of september by a specialized company.

Nevertheless, for Pullman, a very satisfied guest is a guarantee of success which we strive each day.
So, if you agree to contact our quality manager, Laure Gouiran, she at your entire disposal to correct any inconvenience you experienced, to not leave you with this impression of our hotel.

Hoping to have the pleasure of welcoming you soon, I send you, Dear 64seven, my most sincere and warm greetings.

Jean Marc LEPAN - Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

There are several hotels close to Marseille Airport, but this is the best. Rooms are clean, comfortable, good Internet access in room. Breakfast is good, staff are very friendly, nice outdoor pool area, and there are running tracks from the hotel. The hotel is within walking distance from the terminal, which boasts a Burger King! Supposedly the only one in the South of France!

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PeteH1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Marignane
0.2 mi away
Best Western Marseille Airport
0.1 mi away
Ibis Marseille Provence Aeroport
0.3 mi away
Golden Tulip Marseille Airport
Show Prices
Show Prices
Show Prices
0.1 mi away
Ibis Budget Aeroport Marseille Provence
2.0 mi away
ibis Styles Marseille Provence Aeroport
14.2 mi away
NH Marseille Palm Beach
NH Marseille Palm Beach
#16 of 131 in Marseille
1,492 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Marseille Provence Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Marseille Provence Airport

Address: Aeroport Marseille Provence | Bp 50, 13728 Marignane, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marignane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Marignane
Price Range: $118 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Marseille Provence Airport 4*
Number of rooms: 178
Official Description (provided by the hotel):
The Pullman Marseille Provence Airport hotel is 3 minutes from the airport and 10 minutes from the Aix-en-Provence TGV train station. The spacious, air-conditioned rooms are perfect for relaxing in. The fully-equipped, modular meeting facilities can accommodate up to 250 guests. WIFI is available free of charge in all areas. The 4-star hotel has a bright restaurant-lounge bar with terraces. It is easy to reach with the 24-hr airport shuttle service, or you can park in the free enclosed car park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Hotwire, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Pullman Marseille Provence Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Marseille Provence Hotel Marignane
Pullman Hotel Marignane
Pullman Hotel Marseille Provence
Pullman Marseille Provence Airport Provence-Alpes-Cote D'Azur/Marignane, France

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing