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“Tourist trap”

Ristorante Le Palme
Price range: $17 - $44
More restaurant details
Restaurant details
Dining options: Reservations
Description: Exclusive restaurant located directly at the lake
Reviewed August 9, 2019 via mobile

The view is nice, but the waiters are very rude and service is poor overall. We asked the waiter for a suggestion and he said read the menu and just threw the menu on the table. Would not visit again.

Date of visit: August 2019
Thank 695andreic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunhotels, Responsabile relazioni pubbliche at Ristorante Le Palme, responded to this reviewResponded 1 week ago

Dear 695andreic,

we feels very sorry to read such a bad message concerning our staff's service we have reserved for you.
Our target is the full happiness of all our guests and to do that, improving ourselves, so we need such a feedback and we thank you for sharing with us your difficulties.


Please, give us the opportunity to repair our service falls and accept our sincerest apologize.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6 - 10 of 461 reviews

Reviewed August 8, 2019

Nice position. Very large restaurant, lots of waterfront tables. Some indoors so no smoking to spoil a meal.
Menu is huge. Staff are nice, but the food is average at best. We had sea bass, pasta, and a pizza. All ok, but not amazing. Desserts were better, an strawberry ice cream sundae , Sacher torte and a pannacotta.
Seemed to be place that wanted to cater to the masses rather than concentrate on quality.

Date of visit: August 2019
    • Value
    • Service
    • Food
1  Thank lazigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunhotels, Responsabile relazioni pubbliche at Ristorante Le Palme, responded to this reviewResponded 1 week ago

Dear lazigiril,

we have really appreciated your preference toward our Restaurant.
Your sparkling feedback surprised so thank you also for your happiness and kindly way to show your experience with us.
Our staff will be surely informed in order to keep high the passion to our work and trying to improve every day!

Looking forward to welcome you back at our Restaurant Le Palme, we wish you all the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2019

For €6.50 you can have a pizza margarita in one of the most idyllic settings overlooking the lake.
Children and dogs are welcome and it is by friendly

Date of visit: August 2019
Thank suze484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunhotels, Responsabile relazioni pubbliche at Ristorante Le Palme, responded to this reviewResponded 3 weeks ago

Dear Suze484,

that type of feedback added to our passion and love for our work, are the reasons that will allow us to keep high our customer care and the service we provide to all our guests (human or pets) that wish to discover our lake view terrance for a stop.

Thanking you again, we wish you all the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2019 via mobile

Having sat by the lakeside for over half an hour and already received a frosty reception from the waiter, menus dropped on our table from meters away and not even a drinks order taken we walked out... Not worth the hassle.

Takeaway pizza and a bench by the lake it was.

Date of visit: July 2019
Thank carebearoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2019 via mobile

From the moment we sat down. We seem to be a bother to the waiter. Tables that sat after us were served first. Food was average at best, but I’m sure the ambiance has to do with he taste of the food. Not even a thank you when paying the bill or asked how food was during dinner. Sorry but beware.

Date of visit: July 2019
1  Thank TheJaseUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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