Had to stay there on a business trip as all central Frankfurt hotels were fully booked.
Ok, I know living in Asia I am spoiled with new hotels and good service, but even for my home country this place is just a shocker. The "experience" started with check-in, where the reception told me my room is available, but before the check-in time I would still have to pay EUR 15 extra for early check-in. So I went straight to the office instead, with the public transport connection the only pluspoint for this hotel.
Returning in the evening nobody bothered to offer bringing my baggage to my room, which was functional but looked dated and tired. The shower showed clear signs of wear and tear, and I could not figure out how to get the heating (on full blast) and the aircon working to a comfortable temperature.
While the area is quiet (hotel is situated in an industrial park), there is a logistics company across with lorry traffic. As other people have pointed out the hotel lacks any proper amenities and is strangly decorated with RAF memorabilia in the restaurant and bar areas.
The breakfast buffet was ok, if nothing special.
In summary, at best a motel standard with lack of any proper service, but for some unexplained reason rated 4stars and priced like it - avoid if you can.More
- Free Wifi
- Free Parking