This has to be one of the worst 5 star hotels I have stayed at. 6 of us booked a Spa getaway and 6 of us left the hotel very dissapointed with our whole experience. The Spa was an indoor pool with one jet and a Jacuzzi. The massage that was included in our stay was terrible. I give myself more of a massage putting body lotion on!!
We ordered lunch and two of the hamburgers came out raw! When we asked for them to be cooked more, they did, but only brought half of the burgers back (maybe the chef was hungry??) The awnings outside on the patio were very dirty and the whole hotel has a very "tired" feel to it. Two of us had paid for upgraded rooms, but these were no different to the rooms the others got, in fact they had balconies and pool views and we did not!
I think 3 stars with an indoor pool would be a better description.
- Official Description (provided by the hotel):
- Modern hotel with restaurant serving Andalucian cuisine; pool surrounded by orange trees; located in attractive residential area. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Jerez Jerez De La Frontera
- Hotel Jerez And Spa
- Jerez Hotel