We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good choice, peaceful haven”
4 of 5 bubbles Review of Hotel Jerez & Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Jerez & Spa
Royal Tunbridge Wells, United Kingdom
Level Contributor
236 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Good choice, peaceful haven”
4 of 5 bubbles Reviewed August 13, 2012

Had stayed here before children and decided to return to have a break from seaside. We were not disappointed. It is a 1960's style hotel, and reception staff could be a little friendlier, but we got a wonderful large family 2 bed suite with large balcony overlooking the pool at a great price. Yes, it could be a little bit more modern, but hotel feels bright spacious and there was the wonderful Christina in the gardens to do face painting, balloons and play with the children (our two kids loved having her undivided attention). Pool is very large and very spacious. Breakfast good, we stayed for the Thursday night BBQ which offered good food including drinks. short taxi ride in to town 4 euros. Overall glad we came back and would stay again, just could do with a tiny tweak or two to compete with other hotels on offer

Room Tip: Be nice and book direct
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jump32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsanudo, Director General at Hotel Jerez & Spa, responded to this review, August 16, 2012
Dear Customer:

Thank you very much for your comments and insights, help us in our goal of continuous improvement.

In Hotel Jerez and ANDALUCES CHARMING HOTELS group, welcome experienced customers like you, to provide good experiences.

thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

486 reviews from our community

Traveler rating
    128
    213
    99
    34
    12
See reviews for
92
231
9
49
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Murcia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 10, 2012

We arrived a hot summerday and got a very nice room.Reception staff were great.
Food was good and the hotel has a nice pool.
All staff very friendly.
If we go back for Jerez we will stay here again!
Can be recommended!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kulleMurcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsanudo, Director General at Hotel Jerez & Spa, responded to this review, August 12, 2012
Dear Customer Thank you very much for your comments and findings encourage us to continue our work with the desire to improve every day. Yours faithfully

Juan sañudo
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 6, 2012

We came to Jerez after travelling around Portugal & then on to Seville.Of all the hotels we stayed at this stood out in a class of it's own.We loved the spacious room,ensuite & balcony.The staff were very friendly and helpful.The breakfasts were very extensive and tasty.The pool was the best Hotel pool that we have ever encountered and you could have a proper swim,The Gym was adequate but a little too hot,didn't get around to the Spa but it looked very good.Everything was very reasonably priced for a 5 star hotel.Would definately come again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BirminghamGinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed July 24, 2012

Very disappointed with this place. There was very little customer service from the staff and the feeling is very rude or as if they don't care. Room was pretty big but furniture was outdated and TV is very small. Internet was down almost the entire time. I must say though that the pool was beautiful and made me feel as if I was in an oasis. Not really impressed with the restaurant either as the food left a lot to be desired. Overall if you plan on spending your time at the pool than this is a great place, if not I would continue looking for a better place.

Room Tip: Ask for a room with a view of the pool.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WorldTravelerMD11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedbergh, United Kingdom
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

This is a five star hotel, and the room and service came up to that standard.The room had a balcony and we were not overlooked
The only thing that didn't was the restraunt, we are vegitarians, and the menu didn't contain anything we could eat.
So they adapted one of their dish's asperagus and scambled egg.I have cooked better scambled egg myself than we had that night, so it was disappointing.
The breakfast however was very good.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luckett2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devizes
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 1, 2012

Second time back here for me, my last trip here being August 2006. When reading the reviews you realise that a lot of reviewers perhaps don't often stay in hotels. Before I became a full time musician in 2002 I was selling for IT companies, so I had stayed in hotels - about 200 hotels in over 20+ years - so I'm used to what hotels are like.

I can understand why some of the reviewers might comment that the Hotel Jerez is not quite 5 star - but you have to compare it with whatever else is on offer, rather than some International parity. I know it isn't the Grande in Madrid, or the Hyde Park or the Hilton on Park Lane in London; but in Jerez it's pretty good. The food is excellent, the service is friendly and fast, room service and chamber maids good at their job. Everything I've asked for at this hotel has been met with excellent service.

Make sure when you book you get a room that's how and where you want. Ask the staff, they will help. On this trip the cheapest room rate was 59 Euros and the rooms facing the rear tennis court were 62. I opted for the pool/garden views at 77 - which was about 38 Euros for the two of us - that seems more like three star rate hotel prices. (That tight Spanish economy is really biting!) The breakfast is 15 Euros if you don't include it with your room; so if you forget to include breakfast I suggest you take to the road and walk or bus to town and breakfast there for 5 - 8 Euros.

The hotel is near to some main roads which, while not very busy, can still seem noisy in the morning if like me you leave the patio doors to the balcony open. If you already live in a city you won't notice this at all - but I live in the country where you can hear an owl call a mile away - but I wasn't bothered really.

There is an excellent resturant attached to the hotel and plenty more a 5 minute taxi ride to the centre of town - although in warm weather the walk to town is nice. (The road is lined with orange trees that smelled wonderful at this time of year (March)). In fact Jerez isn't big - you can walk pretty much anywhere from the hotel - town centre is about 15-20 minutes - the train station the same, but different direction - and the airport is a short 15 Euro taxi ride away further out on the same road.

The pool is great in the summer and not too crowded at all. In the sumer of 2006 I never saw more than 8 people in at one time - and it's a big pool.

Summary - good position for visiting Jerez and far enough out to be restful and relaxing - good food, good service. Comfortable rooms. Remember, I've stayed in 200 hotels and now pay my own bills - I think this one is excellent value and quality - but make sure you check for the best room rates on their website - the rate fluctuates with Fiestas, Racing Events, and Horse Fairs, which make the town hugely popular. You might want to avoid the high rate Fiestas.

Room Tip: Tell the staff what you want - they are very helpful and friendly
See more room tips
  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank christheteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 11, 2012

Ob our travels we stayed at this hotel which was lovely although I did not rate the room that well as we overlooked the Tennis court which was noisey, and also we did not have a balcony Thought the rooms could do with updating, the rooms were not 5*,but they were all very helpful and the food was great. The only thing that I thought was a bit much was having to pay to use the pool, Spa and Sauna costing 12 euros each I think it should of been all in really.
But that is what you expect these days "NOTHING FOR NOTHING!"

Room Tip: Do not have a room round the back where the tennis courts are too noisey
See more room tips
  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tayamay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jerez De La Frontera hotels
0.6 mi away
Hipotels Sherry Park
Hipotels Sherry Park
#3 of 33 in Jerez De La Frontera
4.5 of 5 bubbles 879 reviews
1.0 mi away
Tryp Jerez Hotel
Tryp Jerez Hotel
#4 of 33 in Jerez De La Frontera
4.0 of 5 bubbles 795 reviews
0.5 mi away
Hotel Villa Jerez
Hotel Villa Jerez
#6 of 33 in Jerez De La Frontera
4.5 of 5 bubbles 418 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Casa Grande
Casa Grande
#1 of 33 in Jerez De La Frontera
5.0 of 5 bubbles 592 reviews
0.6 mi away
NH Avenida Jerez
NH Avenida Jerez
#11 of 33 in Jerez De La Frontera
4.0 of 5 bubbles 462 reviews
1.4 mi away
Sercotel Asta Regia Jerez Hotel
Sercotel Asta Regia Jerez Hotel
#5 of 33 in Jerez De La Frontera
4.5 of 5 bubbles 443 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Jerez & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Jerez & Spa

Property: Hotel Jerez & Spa
Address: Avenida Alcalde Alvaro Domecq 35, 11407 Jerez De La Frontera, Spain
Location: Spain > Andalucia > Costa de la Luz > Jerez De La Frontera
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Jerez De La Frontera
#6 Business Hotel in Jerez De La Frontera
#8 Luxury Hotel in Jerez De La Frontera
#9 Family Hotel in Jerez De La Frontera
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Jerez & Spa 4*
Number of rooms: 131
Official Description (provided by the hotel):
Modern hotel with restaurant serving Andalucian cuisine; pool surrounded by orange trees; located in attractive residential area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotwire, Expedia, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Hotel Jerez & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Jerez Jerez De La Frontera
Hotel Jerez And Spa
Jerez Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing