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All reviewsswimming poolroyal suitecultural programprivate gardencheck in was smoothperiyar riverlovely resortmaintained propertyawesome foodroom serviceawesome staytable tennisayurvedic massagebuffet dinnerpleasant stayhotel staffmain road
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Reviewed September 20, 2017 via mobile

The food was not good nor the hospitality was so wow, the breakfast was not at all hot, for an instance they even did not serve hot omelets, it was already made and kept. overall ambience was good and beautiful

Stayed: September 2017, traveled as a couple
Thank nanditdeepti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded September 21, 2017

Dear Guest,
Namaste from Springdale Heritage…!!!

Thank you for your valuable feedback. We are pleased to know that your stay with us was memorable. The quality of the rooms & services exceeded your expectations.

We have also noted your observation about food. Our protocol custodians ensure that the guest feedback is worked upon on top priority hence your valuable observation has been passed on to the relevant departments and measures have been taken in the best interest of our valued patrons. I am sure you will find a marked change on your next visit.

We would love to welcome you once again, in the near future and allow us another opportunity to serve you better.

Warm Regards
Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017 via mobile

Awesome hotel, very relaxing atmosphere and very friendly and helpful staff. Suuounded by beautiful tea gardens, the lovely walks and the great food. The rooms are quite luxurious, especially tge cottages, next to the Vendiperiyar river, well maintained gardens.

Stayed: August 2017, traveled with family
Thank Aparajita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded September 20, 2017

Dear Guest,

Namaste from Springdale Heritage…!!!

Thank you for taking your time to sharing your very positive review about us and we wish you let you know that your comments have truly brought happy smiles at the Springdale Heritage team.

It is a pleasure to learn that you had a perfect stay at our Resort that was complemented by our high-end amenities and prompt services. Feedback such as yours that inspires the team to strive to perform better.

It is great to have you as one of our precious guests and all of us look forward to welcome you back on your next visit to Thekkady. We would love to serve you again and always.

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2017 via mobile

This is a beautiful hotel,
we received a warm welcome from front office colleague Tiba,we were given a cottage with awesome view and service is outstanding and place is worth for money.
Highly recommend.

Stayed: August 2017, traveled as a couple
Thank abdul mubin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded September 12, 2017

Dear Guest,

Namaste from Springdale Heritage…!!!
Thank you so much for your very kind feedback. We are truly grateful for the wonderful comments you have posted about our hotel and the services of my team members on trip advisor.

At Springdale Heritage, we are committed to consistently provide you warm, efficient and discrete service and their appreciation and acknowledgement is always our greatest reward. We value your comments.

Do let me know of your future travel plans to Thekkady and it will be a pleasure to welcome you back to Springdale Heritage.

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2017

as in my title...Excellent place... clean rooms and toilets... awesome pool... good food...
very well reachable... decent employees...clean swimming pool... better to stay here than at thekkady.. so any one can cover all places easily from this hotel.

  • Stayed: September 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank jegadheeshr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded September 9, 2017

Dear Guest,

Namaste from Springdale Heritage…!!!

Thank you for your lovely feedback regarding your visit to Springdale Heritage. Delighted to know that you have had a comfortable stay and that you have appreciated us in terms of our Product and services that the Resort had to offer.

We look forward to welcome you back to Springdale Heritage on your next visit to Thekkady.

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2017

Great service!!!This place is worth a visit and very warm hospitality.
This is an excellent place for a relaxed stay, though we went in during the rainy season still our stay was very comfortable. A quiet place where you can relax which is also not far away from the town.
The service was excellent from the time of welcome till the time we checked out. Food is great, exceptionally friendly and helpfull staff. Morning breakfast (complimentary with our package) is wide and delicious.
We checked into one room cottage (Aug 28-Aug 31) and it was really very spacious. The cottages are constructed on river side, you will have clear view of river water flowing from the cottage. The rooms are very cozy with all wood furniture. For river view choose room 101-105.
The resort has a medium size swimming pool and Ayurveda massage Spa center
This properly is located very near to all important places in Thekkady. Everything is just in radius of 10-15 km from the place. You can visit spice garden or Periyar Lake/Periyar tiger reserve or Gavi forest.
I would like to thanks all the staff for making our stay comfortable and memorable.

Thank you

Room Tip: Select from room 101-105 for river view
  • Stayed: August 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank pushkalgopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded September 7, 2017

Dear Guest,

Namaste from Springdale Heritage…!!!

At the outset, we’d like to thank you for taking valuable time out and writing such a detailed review about our resort and its services.

We are pleased that you were able to enjoy the resort and its facilities to its best, from the ambiance to the warmth, it’s has been our pleasure to have you stay with us. Thank you for expressing your enjoyment as a “great experience”.

The entire team is delighted to know that your time with us was memorable. We look forward to welcoming you at our beautiful resort for yet another wonderful stay.

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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