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Reviews (400)
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Reviewed September 3, 2017

Springdale Heritage has very good facilities as promised, on the river bank with full of greenery. Spacious rooms maintained very well, good spread of excellent food and generous ready to help staff . I recommend to all my friends and family.

  • Stayed: August 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank Basavaraj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded September 7, 2017

Dear Guest,

Namaste from Springdale Heritage…!!!

Thank you for taking the time out to share your feedback regarding your recent stay with us.We are delighted to know that we have been able to make your trip a great and wonderful holiday.We do our best in profiling every guest needs and deliver to their expectations.
We would love to welcome you once again, in the near future, for yet another relaxing and pleasurable stay with us!

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2017 via mobile

This place has very good facilities, with full of greenery, flowers, spacious rooms, a small water stream running behind the property.
It also has a very good swimming pool and Massage Spa center.
And the breakfast and dinner buffet had a good spread too.

Overall, I will recommend Springdale to all my family, friends and relatives.

Stayed: August 2017, traveled as a couple
1  Thank p10suneeln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded August 31, 2017

Dear Guest,

Namaste from Springdale Heritage …!!!

Thank you so much for a fabulous review on your recent stay at Springdale Heritage. We are so pleased to read that you enjoyed the facilities of the hotel and the warm hospitality of our staff. Your compliments are really encouraging us to keep delivering genuine hospitality both in products and services to our guests.

We value your kind patronage, I am confident that you would provide us another opportunity to be of service to you and experience the gracious hospitality provided by Springdale Heritage.

Warm Regards

SujithBabu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2017

It is located pretty far from the main city where you will be interested to go for all the attractions. It is not very nicely located. You do not get any view from the room. The service is nice. One of our rooms was smelling really bad but they were courteous enough to change our room. On our way from Munnar to Thekkady we stopped at a resort named 'Forest Canopy' for lunch. It was amazing. It is located very nicely and has an amazing view. The food was great too. So I would suggest to spend a little more money and opt for the better one.

  • Stayed: July 2017, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank nisha n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded August 31, 2017

Dear Guest,

Namaste from Springdale Heritage…!!!

Thank you for choosing to stay with us on your recent trip to Thekkady.

We are glad know that you are happy with the warm hospitality of our staff .
While I am sorry to hear that some of our facilities were not up to your expectations. We deeply value your relationship,I am sure you will find a marked change on your next visit.

We would love to welcome you once again.

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2017 via mobile

Springdale heritage with a clean and huge rooms. Stayed for 01 night and it was really amazing experience. Cultural dance by small kids was best part. Restaurant view is also mind blowing. Good hospitality.

Stayed: July 2017, traveled with friends
1  Thank AkashChavda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded August 6, 2017

Dear Guest,

Namaste from Springdale Heritage …!!!

We thank you for having spared time to share your experience on Trip Advisor. It was a pleasure having you and your family stays with us during your recent visit to Thekkady. We are all very happy to have been able to make this short visit a memorable one for you. We hope to see you back soon.

Warm Regards

Sujith Babu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2017 via mobile

Last couple of days ago we have been with my family there it was awesome stay especially house keeping HENTRIX ❤️ extremely good and friendly thanks you gentlemen for your hospitality We will go back shortly. ...................,,,,,,,,,,....

Stayed: July 2017, traveled with family
1  Thank Rajesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSpringdaleHeritage, General Manager at Springdale Heritage, responded to this reviewResponded August 4, 2017

Dear Guest,

Namaste from Springdale Heritage …!!!

Thank you for taking time out of your busy schedule to post your experience. We are delighted to know that you had an excellent and memorable experience with us.

Comments such as yours on our product, services and our team member, motivate us to walk that extra mile for delivering service excellence.

We would love to welcome you once again, in the near future, for yet another relaxing and pleasurable stay with us.

Warm Regards

Sujith Babu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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