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“Never all inclusive!”

Grand Hotel Pinetamare Club & Resort
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Grand Hotel Pinetamare Club & Resort
Ranked #9 of 12 Hotels in Castel Volturno
Southampton England
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Never all inclusive!”
Reviewed May 31, 2005

On arrival its impossible not to compare area with Beirut without the guns. The area has been deserted by holiday makers and many of the properties are abandoned.
The hotel itself is fine inside but many of the facilities are not finished, tennis courts beach bar beach toilets. list goes on. Staff levels are totally inadequate however those that are there are brilliant.
Food is dreadfull and falls well below minimum standard expected from a two star let alone a four star hotel. Food served at ridiculas times i.e. 7.30 to 8.30 for breakfast!
Breakfast for example consists of powdered scrambled egg tinned mushrooms in oil and something resembling bacon floating in oil, all cold of course. Anti-pasta selection always consist of previous days left overs, lunches and dinners very limited and often unrecognisable.
Only one bar ever open, day or night then impossible to get a drink except coffee maybe.
Complaints to management and holiday company (Shearings) all to no avail.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank DonCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
England
2 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 8, 2005

Hotel bounded on one side by derelict flats, some of which were occupied by squatters. On the other side was a desolate landscape reminiscent of Beirut. Food only fair. Many facilities not available.

Female staff were all excellent, though. Male staff not so good.

Worst aspect was the volume of the live music (organ) in the bar. Several people complained about the noise (there is nowhere else to sit in the hotel) but neither the tour rep nor the hotel management could get the volume turned down. Avoid at all costs until this problem is addresssed!

Stayed April 2005
Helpful?
22 Thank LF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Crowthorne, Berkshire England
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 13, 2005

Hotel situated in a very run down area of the town, a number of high rise flats were in the immediate vicinity. Food was not of a 4* standard, very limited breakfast ( no eggs available except for scrambled ) The offered facilities were not yet ready for use, e.g. tennis court, miniature golf course. It appeared to be mainly used by an English holiday company, who have a similar but lot better hotel on Lake Como, Trips to the area south of Naples involved too much travel, and there were not many attractions within easy reach.

Helpful?
21 Thank Blat_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Pinetamare Club & Resort

Property: Grand Hotel Pinetamare Club & Resort
Address: Viale degli Oleandri, 81030 Castel Volturno, Italy
Location: Italy > Campania > Province of Caserta > Castel Volturno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Castel Volturno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Pinetamare Club & Resort 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Grand Hotel Pinetamare is situated near the Phlegrean Fields (Campi Flegrei), an area with a long history and many archaeological discoveries. The hotel is extremely well connected with all the towns that make Campania so attractive: it takes no time at all to make a pleasant trip to Vesuvius or the islands... to the Amalfi Coast, to the several places of cultural and historical interest, with their beautiful scenery, surrounding the wonderful city of Naples. A four star hotel, open all year round, only 20 kilometres from Naples, situated between the sea and the pine forest, with 170 rooms and excellent parking facilities. ... more   less 
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Also Known As:
Grand Hotel Pinetamare Club Castel Volturno
Grand Hotel Pinetamare Club And Resort
Grand Resort Pinetamare
Pinetamare
Grand Hotel Pinetamare Club & Resort Italy/Province Of Naples - Castel Volturno

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