I must say, that me and my friends really enjoyed our stay . My overall experience is 4 out of 5. The location is good, so many nice restaurants are around, the beach is not bad at all. But I do recommend you to explore other places though)
The only bad thing id like to say is that the front desk stuff leaves much to be desired!
I've personally worked for MARRIOTT hotel in Orlando, Florida for 1,5 years, so I do know what is the good service and what is the bad service.
When we arrived at the hotel it was 8:30 am, I decided to take a shot and asked a lady (don't know her name, cause she didn't have a name tag) if its possible to check in early (its a common practice if rooms are available), she didn't even check and replied right away, that we need to wait until 2 pm. Then I kindly asked if its possible at least to have breakfast ( our stay included breakfast), she also replied right away that we could have breakfast only tomorrow....That has totally disappointed me. I had a feeling that she really didn't like her job and replied on purpose like that. I guess she needs more training on how to be polite and learn to make an extra step towards her guests, because front desk is the FACE of the hotel. If your hotel doesn't belong to a world famous chain- ITS DOESNT MEAN that you need to treat your guests with such disrespect and rudeness.
Other then that everything was great. Rooms were clean-big thanks to housekeeping, breakfast was good also.
I really hope that front desk will learn how to act with guests properly! No matter what age they are, young or old, where they came from-all guests without any exception!
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- Also Known As:
- Albatros Hotel Letojanni
- Hotel Albatros Letojanni, Sicily