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Hotel Stadt Hamburg
Ranked #1 of 32 Hotels in Westerland
Certificate of Excellence
Reviewed August 28, 2012

I expected a bit more from this place. The brochure gave the impression that it was a located at a peaceful spot in the country, but instead it's in the middle of the island's main city, and occupies a space that is much too small for the number of rooms and image of a relaxing country hotel. We had a "garden" suite, but the garden isn't much more than a thin strip of grass between wings of the hotel, with a mid-rise building next to the hotel looming over it.
The rooms themselves are first class. It has the feel of an English country manor rather than a German hotel. Plenty of space and clean and well maintained.
The services is rather indifferent. It feels like there are several tiers of guests, and the non-regulars don't get priority.
I'd recommend this as a great business hotel, but this is a tourist spot, not business.

Room Tip: Rooms seem to be priced based on size, not on location or view. There is no view.
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  • Stayed: September 2011, traveled as a couple
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3  Thank Paris8765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 13 of 134 reviews

Reviewed July 13, 2012

This first class historic hotel is very well conceived and splendidly decorated with genuine antique furniture, best quality upholstery, no faults, everything till the minute details in very good taste. Efficient, pleasant and helpfull staff sparing no effort to make it all happen as it should. Truly outstanding cuisine with excellent smiling and friendly service in both the "gastronomic" restaurant and the adjacent "bistro.'

Warning N°1 : Free WIFI in the charming lobby study but no way to go online anywhere else, certainly not in your room.

Warning N°2 : If you believe that this hotel is close to the beach, as you might gather from the somewhat misleading drawing on the brochure and website, you should know that it is a good 10 minutes walking away from it at the end of what we can only describe as a boring second rate pedestrian shopping street. The hotel's beautiful buildings are surrounded by horrible modern ones. See attached pictures. The city of Westerland, unlike other places in Sylt, is mostly ugly. The worst of 1960's and beyond rubbish has sadly been allowed here. To do justice to the island's architecture don't miss the upper class towns of Kampen, Braderup and above all Keitum, their marvelous discreetly opulent thatched roofs and first class shopping offer.

It's location is the only reason why we cannot give "Stadt Hamburg" an otherwise well deserved 5 stars.

  • Stayed: July 2012, traveled as a couple
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3  Thank TripperEurope1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2006

I would love to say that our honeymoon began wonderfully, however, thanks to the Stadt Hamburg, it really didn`t.
We arrived, as planned, at 4am, following our wedding and reception, still in white wedding dress and dinner jacket, to be greeted by a stone faced concierge who seemed completely indifferent to us.
My husband (who is German, so there was no confusion in terms of language) had booked us the best suite in the hotel. When we arrived the room was completely blank, no flowers, not a "Congratulations" card, nothing, even though it had been made clear that this was our honeymoon.
Througout our stay, I don`t think we received a single friendly word, nor an unfriendly one, just complete indifference.
What a shame. It`s a beautiful hotel, but was completely let down by the staff there.

  • Stayed: May 2005, traveled as a couple
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8  Thank newtotheplanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2006

As Relais Chateaux addicts we booked the Stadt Hambug as it was both on a German Island we wished to visit and in our 'bible' - the Relais Chateaux book.

The hotel car picked us up from the airport which was less than 10 minutes from the hotel, service was both couteous and efficient. My husband and I were travelling with my 9 stepdaughter and they could not have been friendlier or more accomodating to her. The room was spacious, and the bathrooms very well appointed. Bed and linen were of the best quality. The Hotel has two restaurants - a bistro and a mor expensive gourmand. The service and the food in the bistro was excellent but the service in the other was v-e-r-y s-l-o-w indeed. The food was excellent though, so just allow yourself a few hours for dinner. The spa facilities were great and given that we were English and spoke no german we were treated very well indeed. We will be returning soon I hope!!

Stayed: August 2006
5  Thank MrsMarmite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: December 2017, traveled solo
Thank Joachim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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Stayed: November 2017, traveled as a couple
Thank Sybille A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: November 2017, traveled as a couple
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Stadt Hamburg

Address: Strandstr. 2, 25980 Westerland, Sylt, Schleswig-Holstein, Germany
Location: Germany > Schleswig-Holstein > North Friesian Islands > Sylt > Westerland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Westerland
#1 Luxury Hotel in Westerland
#1 On the Beach Hotel in Westerland
Price Range: $255 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Stadt Hamburg 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Stadt Hamburg Hotel
Hotel Stadt Hamburg Sylt/Westerland, Germany

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