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“So much for Campanile's 'new look'”

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Campanile Paris Sud - Porte D'Italie
Ranked #3 of 5 Hotels in Kremlin Bicetre
UK
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“So much for Campanile's 'new look'”
Reviewed December 2, 2011

We use Campanile a lot but always wish that their hotels could could make a bit more of an effort - we know they are in the 'budget hotel' bracket but some of them are really run down. The one in Annemasse, by the way, is a glaring EXCEPTION!

We had to stay in Paris so opted for one of their hotels which carried the 'updated' flag - both for the hotel and restaurant.

What are they up to?

The restaurant food was less than 'average' - the hotel room 'passable' but without any style whatsoever. Worst of all was the reception/bar area. It could not have been slower - everyone seemed to be vague as to their duties and the bar area was a bad joke - it took thirty minutes with us sitting at the bar itself and pressing for service - the 'barman' was working from a hidden 'crib-sheet' pinned to a cupboard door and had no idea how to mix a cocktail inspite of our choosing one of the promoted drinks. Next morning there was nobody around, whatsoever. who could help us with simple (they transpired to be) directions and we were directed to a petrol station to get help!

It seemed that ninety percent of the staff were foreign - nothing wrong with that but it would help if they were trained as well.

All in all I think that Campanile's 'New Look' has fallen, sadly, on its face if this is the new standard we are to expect.

Room Tip: Stay somewhere else - the refurbished Campanile is a nonsense
See more room tips
  • Stayed October 2011, traveled with friends
    • Value
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Helpful?
2 Thank Bigbasil123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
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English first
Caracas, Venezuela
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2011

We have had the best time in this hotel. The staff, the clean rooms and the services was great!

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Chavier S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed August 5, 2011

If you like bright lime green (including coat hangers), no hot water at night, small rooms and unfriendly staff then this might be the hotel for you!! It is miles from the city centre and the walk from the metro to the hotel is across a number of busy intersections and dangerous. I stayed here as part of a Cosmos tour of France and there is no way I would ever choose to stay here if I was visiting Paris on my own. The only positive is there was a kettle and paper cups so you could have a hot drink.

  • Stayed July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank aussiemiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kremlin Bicetre hotels

Wagga Wagga, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 26, 2011

I stayed in this hotel on our travels and when we pulled down the bed clothes the sheets had obviously not been changed as they were crumpled and had black hair on the sheets and at no stage did anyone apologise for this . Also in a 12 hour period the electricity went off twive for more then 10 minutes. We had also asked on arrival if we could have the room for and extra 6 hours after the chwckout time of 12 noon and we were quite prepared to pay for this , and we were originally told yes that would not be a problem , then when we went to pay for the extra time the next day we were told this was not possible and once again the staff were not at all helpful or apologetic .

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank flowers73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 12, 2011

Luckily we stayed here for a short duration; The room was unkempt,the walls were dirty, bathroom was not properly cleaned and worst of all the housekeeping staff was very unprofessional. We had a sign on our door ' not to enter', only to find out they went in our room, went thru our stuff and broke the converter. I had a conniption at that point, because that was our only converter we brought. We went to the desk and spoke with receptionist and manager and we were visibly upset that they went in our room in the first place when the sign stated not to. They were helpful, they spoke with the housekeeper on the phone to which she answered " I just did my job and went home", wow unbelievable! Anyhow they gave us money to get a new converter, which we really needed for our camera, phone and laptop. On the other hand Paris is a wonderful city to visit, except our hotel was a disaster. Next morning, we heard from our group that housekeeping went into their rooms as well and ignored the sign at the door. At one instance, someone forgot something and went back to their room only to find housekeeping staff in their room. To my understanding once the room is cleaned they don't go in the room again unless requested. Also, the hotel is a distance away from the city, we got there by subway; elevators are tiny especially when you have luggage and more than two people piling on.

  • Stayed May 2011, traveled with friends
    • Value
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Helpful?
4 Thank PlanetHeaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 26, 2010

We stayed here as part of a group tour. The rooms were clean and bright though quite an alarming shade of lime green! Breakfast was perfectly adequate and the bar was especially nice and affordable. No smoking area though, they were all banished onto the street which was a bit disappointing to our friends - not even a chair and table outside for them to use!

  • Stayed July 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank DavidNLiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon, United Kingdom
Level 6 Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed October 8, 2010

My partner and I stayed in this hotel during July 2010 while visiting Paris for the finale of the Tour de France. We found the hotel easily, just a 5 minute walk from the Place d'italie metro station. The staff were helpful and we found our room to be clean and tidy.
I was particularly impressed with the bathroom, having expected something a little less tidy.
The rooms aren't huge but there is tea and coffee making facilities, a television and storage for your baggage.
There is no safe but we felt that our possessions were secure.
Overall a good stay and I would be happy to stay there again.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lozzi47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campanile Paris Sud - Porte D'Italie

Property: Campanile Paris Sud - Porte D'Italie
Address: 2 boulevard du General de Gaulle, 94270 Kremlin Bicetre, France
Location: France > Ile-de-France > Val-de-Marne > Kremlin Bicetre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Kremlin Bicetre
Price Range (Based on Average Rates): $
Hotel Class:3 star — Campanile Paris Sud - Porte D'Italie 3*
Number of rooms: 155
Official Description (provided by the hotel):
155 Chambresle Wifi Est Gratuit 5 Salles Séminaires À La Lumière Du Jour ... more   less 
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Also Known As:
Campanile Paris Sud-Porte d`Italie Hotel Kremlin Bicetre
Campanile Hotel Paris

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