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“Nice stay, covenient to Versailles.”

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Holiday Inn Paris Versailles Bougival
Ranked #1 of 2 Hotels in Bougival
Brunswick, Georgia
Level Contributor
173 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Nice stay, covenient to Versailles.”
4 of 5 bubbles Reviewed May 28, 2014

A very nice stay for a couple of days before we went down into the tourist areas of Paris. It is convenient to Versailles although I had a little problem with my American (no-chip) credit card going through the tunnel to Versailles. But that has nothing to do with the Hotel. It was very comfortable and reception was good. We did have a little problem with the restaurant on Sunday. It closes at 2:00 pm and we arrived at 1:55. I know that was cutting it close but delays happen. Initially they did not want to seat us until the waiter intervened and told them to seat us. So all ended well. It is a bit of a hike to any restaurants other than the one in the hotel.It may be a little out of the way if you have to rely on public transportation although we were assured it was very good. We had a car and there was ample parking. I would stay here again .

Room Tip: Try to get into the new wing of the hotel (the 500 series rooms)
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svargasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurence J, Front Office Manager at Holiday Inn Paris Versailles Bougival, responded to this review, June 4, 2014
Dear svargasi,

We are thrilled to read your feedback, we really enjoy your kind comments about our team and our hotel.
For your information, our restaurant closes at 14:30 every days, the team might be able to make you a better reception even if the situation has been resolved.
We hope that this isolated incident does not give you a bad image of our establishment.

We also wish to welcome you again and thank you for taking the time to post your comment.

Sincerely,

Laurence Jacqueminet
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 24, 2014 via mobile

Nice hotel in the outskirts of Paris and set in beautiful village if bouvigal. Worth a visit. Lot of places to explore near the area. Staff is friendly and recommended place incase any one is interested in exploring Paris and it's vicinity. By the way I got an upgrade.

Stayed March 2014
Helpful?
Thank AfthabPallikkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks
Level Contributor
176 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed May 23, 2014

The hotel is absolutely fine- the bed was very comfortable and the room was clean and well furnished. Plenty of toiletries and towels.
The room had a safe which actually worked! The breakfast was very good. Lots of choice of hot and cold buffet style foods.
There is a lovely canal opposite- the walk along the bank is well used by the locals on bikes and in prams! There is a cafe / tennis club up there but they only seem to do food during the day.There is also a very expensive looking restaurant on a boat.
Now for the bad news! The hotel could not be recommended if you need easy access to Paris- I was with a coach group so it was not a problem but if you decided to not take the provided transport the area is a bit grim. To the left of the hotel are a few shops and a few bistros- the takeway pizza place was not good.
Apart from that - a really good place to stay

Room Tip: Front could be noisy as face the busy road
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  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CSPtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster
Level Contributor
198 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed May 17, 2014

A very good location with good access to the city if you are independent, we were with Leger Holidays for a short (four night tour) and consequently did not use other than their coach for transport. I had googled for information and was therefore not surprised by what we got. The staff who fortunately are multilingual, gave us a warm reception and were very helpful throughout our stay including the chambermaid who although replacing exactly what we used nevertheless thoroughly cleaned our room etc every day. Breakfasts could be full English if you wished and as you served yourself from the buffet, were more that adequate for the days toils. We had a "special" dinner on our last evening there which was "nice" but unexceptional, the chicken dish as a choice was really rabbit but as we like rabbit, was very tasty. Staff in the restaurant were very helpful but for perhaps a lack of understanding with a wine waiter, when we were asked to pay 22 euros for a bottle of house white which was not a bargain.
Would we stay there again - yes we would

Room Tip: All seemed the same, very comfortable
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnPlant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurence J, Front Office Manager at Holiday Inn Paris Versailles Bougival, responded to this review, May 19, 2014
Dear JohnPlant,

Thank you for taking the time to review our hotel Holiday Inn Paris, Versailles, Bougival.

I'm glad to see that overall you enjoyed your stay.

We hope on your next stay you will have an even much better experience and a greater feeling of what this hotel can really offer you.

Thank you again for your time and we definitely look forward to the opportunity to welcome you back in the near future.

Kind Regards,

Robel HT
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed May 6, 2014 via mobile

Stayed over Easter as a family of four having booked via the Holiday Inn website.

Let's start with the good things. Good location, quiet and yet well connected. As a family of four the room worked well and the sofa bed for the kids was all ready when we got there. As a base to explore Paris, with easy access to La Defense by public transport it was great.

The less good - check in was odd, my wife speaks very good French having taught and lived in France. But even so we found it hard to get the check in clerk to understand simple things about the check in logistics eg car parking. Later in the evening drinks in the bar took 25 minutes or more from ordering to service, 2 hot chocolates and 2 gin and tonics...the barman forgot about us. On the first morning we were presented with a large bill for breakfast before we had a sip of coffee....we had booked a deal to include breakfast for 1-2 adults, plus free for youngest child. So yes I expected to pay for my eldest daughter, but the way it was done was bordering on offensive and accusatory. Upon showing our Holiday Inn website booking email to reception they apologised and the bill was cancelled, apparently there had been some confusion and they hadn't know about 2 children. Really??? So how come the sofa bed was made up when we arrived and this was clear in the email from IHG?

I stay in Hiltons and Marriotts almost every week for business and with family. Never felt like the whole arrangement was so random as this time in Holiday Inn. Hats off to the reception staff when we checked out, they did knock the price of one days breakfast off and gave us a days free parking, and even the barman who had forgotten us hadn't charged for the 2 hot chocolates as he felt bad. So don't get me wrong, the staff did try to be friendly and helpful (apart from the dragon in charge of the breakfast room) but I would rather things were right first time than I had a few Euros knocked off as things were consistently wrong.

All in all a slightly mixed experience. Despite the customer service issues I liked the hotel, location, transport links, very secure parking - but come on IHG you can do better surely?

Stayed April 2014, traveled with family
Helpful?
1 Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Paris Versailles Bougival, responded to this review, May 21, 2014
Dear Paul A,

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from our staff. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed April 29, 2014

I visited this hotel as part of a coach tour, prior to visiting I emailed the hotel for some information no responce, when we arrived the bar staff were very helpful, the hotel is located across the road from the river Seine, the rooms were spacious and comfortable, everything you would expect from a holiday inn, (I have stayed in a few). The only let down was that the housekeeping did not replenish the tea each day, and in neighbours room emptied the bin and left the rubbish under the sink. We asked at the reception for more tea, they reluctantly tried to give us 1 tea bag for 4 people in 2 rooms, this is definately not what I expect from a holiday inn, I can only put this down the the fact we were part of a coach party not travelling alone.

  • Stayed April 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurence J, Front Office Manager at Holiday Inn Paris Versailles Bougival, responded to this review, May 1, 2014
Dear Catman2014,

Thank you for your feedback.

We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
We appreciate your nice comment regarding our staff and our rooms.

However, we are sorry we fell below your expectation regarding the IHG brand, your email unanswered and the housekeeping which was unacceptable. We will address these concerns.
I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments.
We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

We hope you give us a chance in the future to show you how great our hotel is.

Please accept my best regards,

Laurence Jacqueminet
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed April 22, 2014

We spent three nights there recently and the hotel was good, staff good and helped when pushed to do so but the smell in the room was just awful. Seemed to a drains smell but I do think it may have been in air conditioning. In fact we have been coughing non stop since our return. Needs checking out

Room Tip: May be better with a room on higher floor
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GranDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurence J, Front Office Manager at Holiday Inn Paris Versailles Bougival, responded to this review, April 25, 2014
Dear GranDorset,

Let me begin by thanking you for taking the time to bring this unfortunate inconvenience to our attention.
We are sincerely sorry that smell has messed your stay.
You understand that this type of incident is also unpleasant for us.
Our goal is to stand out and continue to improve the quality of our services to exceed your needs and expectations.

We are aware of the inconvenience and please accept our most sincere apologies .

Please believe assurance of our best feelings.

Regards,

Laurence Jacqueminet
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Paris Versailles Bougival

Property: Holiday Inn Paris Versailles Bougival
Address: 10 rue Yvan Tourgueneff, 78380 Bougival, France
Phone Number:
Location: France > Ile-de-France > Yvelines > Bougival
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bougival
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Paris Versailles Bougival 4*
Number of rooms: 219
Official Description (provided by the hotel):
Welcome to the Holiday Inn Paris-Versailles-Bougival Hotel, which is ideally situated by the riverside of the Seine, at Bougival, the cradle of the Impressionist Painters , Between Paris, La Defense, and Versailles. The Holiday Inn Paris-Versailles-Bougival hotel, is only 7 kms from La Defense Business Center, 2 minutes away from Rueil-Malmaison and Nanterre, 12 minutes drive from Paris fashionable Champs-Elysees. .500 meters away from the A86 (A14), the hotel is in a great location for business and visiting Paris and the surrounding area. The Holiday Inn Hotel, has a great space for you to work and relax in. Amenities include air-conditioning, High Speed Internet, minibar, Pay TV, multi-languages TV network. If you are looking to hold a meeting, the Holiday Inn Paris Versailles Bougival offers 15 meeting rooms totaling 1000 m2 with natural daylight and WiFi. Our restaurant le CAP SUD seats 250 people, has a outdoor patio for sunny days and indoor fireplace and chimney for those cold winter evening, serves traditional French cuisine. Our bar has a very wide range of rare whiskies. Free parking of up to 160 cars available, coach parking in front of the hotel. ... more   less 
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Also Known As:
Holiday Inn Paris Versailles Bougival Hotel Bougival
Holiday Inn Bougival
Bougival Holiday Inn

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