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“Westminster Hotel, Le Touquet”

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Hotel Barriere Le Westminster
Certificate of Excellence
Reviewed June 30, 2014

It's just an outstanding hotel. A little old fashioned, but that's meant in a nice way. Excellent bar, lovely rooms, very pleasant staff. And to cap it all, it's in an excellent location, just a few minutes walk from all the major shops, restaurants and Casinos.

  • Stayed: June 2014, traveled as a couple
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Thank StuartB6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded July 5, 2014

Dear Sir,

Thank you for taking the time to write us such a positive review!

It was a real pleasure for us to welcome you amongst us and our team is very grateful for your compliments.
We are happy to hear that you enjoyed your room and that you were able to take advantage of our great location.
Your great words have been passed on to our staff and we all express our gratitude.

We hope to welcome you back soon!

Sincerely,
Lydia Launay

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356 - 362 of 1,733 reviews

Reviewed June 29, 2014

Just very average which makes it over priced. We booked online via booking.com, mainly because we wanted to use the restaurant which had great reviews - but when we arrived if was closed for the weekend (28th June).

The greeting upon arrival was like nothing we had every experienced, a budget travel lodge tries harder, it was just "here's you key" no mention of breakfast, were to park the car or even where the lift was - the staff just could not care less. And tell the concierge to smile, he could turn milk sour.

The room was ok, nothing great, good size but just ok, could do with a bit of TLC.

We used the bar once, not a bar tender in sight, the lady on reception and the concierge just looked on in disinterested bewilderment, eventually after a wait of 10 minutes a bar tender appeared but by then we had nodded off - it was a case of one drink and leave the Westminster bar to its sleepy morgue like existence.

All in all, a disappointment, a tired sad hotel resting on very distance glories, needs a good kick up the back side and some enthusiastic management - start by giving the reception staff and the concierge a couple of cans of red bull!, blimey life is not that bad, cheer up and pretend you line your job!

It could be so much better, great location, lovely grand hotel with fab architecture and features, the parking is a real bonus but the whole experience just needs to wake up - the staff just seem to have no passion and that has to be down to ineffective management.

Room Tip: Stay somewhere else!
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  • Stayed: June 2014, traveled as a couple
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1  Thank Priestfields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded July 5, 2014

Dear Guest,

Thank you for sharing your comments on Trip Advisor.

We do apologize if your experience at Westminster Hotel & Spa did not fully satisfy you, and be assured that your concerns have been passed on to the staff.
Our ongoing effort for amelioration is a key element for providing excellent customer service at any time.

Please, do not hesitate to let us know of your next visit in Le Touquet as it would be for us a great opportunity to change your mind about our property.

With Kind regards,
Lydia Launay

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Reviewed June 26, 2014

Everything is made effortless. From check in throughout stay. Free on site parking makes arrival and departure easy. Rooms are large and airy. Pool and sauna available. Breakfast huge choices hot and cold excellent quality. Free WiFi. Really enjoyed our family stay.

  • Stayed: June 2014
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2  Thank LondonTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded June 27, 2014

Dear Guest,

Thank you very much for his outstanding review you took the time to post after your recent stay at Westminster Hotel & Spa.
We are delighted to read that you had a nice family stay with us and enjoyed the quality of the food and the service. I will share your compliments with our entire team as they are always pleased to receive the feedback of our guest .

We hope that we will have the pleasure of welcoming you back to Westminster Hotel & Spa.


Kindest Regards,
Lydia Launay

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Reviewed June 23, 2014

If I had realised I had to write my memoirs maybe I would of took notes :). As it was such a fabulous long weekend I will oblige. Drove to the Westminster Hotel with four friends from Northamptonshire, hoping for a weekend of good golf, good food & wine with excellent company. Hotel is in a perfect location with close proximity to some great golf courses, Dunes and Pins at Hardelot well worth a visit. With Le Touquet, only a short walk from the hotel, including several, pleasant bars and restaurants. All our boxes were ticked.

  • Stayed: June 2014, traveled with friends
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2  Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded June 24, 2014

Dear Madam,

I sincerely thank you on behalf of the entire team of Westminster Hotel & Spa, full of praise for this comment.

We are happy to hear that you enjoyed our Golfs and that you were able to take advantage of our great location.

We are delighted that the Westminster Hotel & Spa gives you such a great time and it is with great pleasure that we continue to do so.

Your satisfaction is our greatest achievement.

See you soon,
Lydia LAUNAY

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Reviewed June 20, 2014

Nice hotel at a fair price. Classic, good location. We played golf for a couple of days. Used the Spa facilities that were very nice. Enclosed parking very convenient. Close to main streets in Le Touquet

  • Stayed: June 2014, traveled with friends
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Thank JBvB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded June 24, 2014

Dear Madam, Dear Sir,

I would simply like to thank you for these words of praise and for your generous support through Trip Advisor.
We are pleased to learn that your stay with us was a success, both in the situation of our hotel, that the quality of our service. We look forward to welcoming you again soon to the Westminster Hotel & Spa.

Warm regards.

Lydia LAUNAY

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Reviewed June 20, 2014

On arrival at 15.20 one of our executive rooms was not ready for occupation. Having informed, on booking, that I am permanently in a wheelchair found that the lifts were too narrow for it. However full marks to the reception staff who allocated my 3rd floor room to our companions and directed my wife and I to a ground floor suite. Very comfortable indeed. All staff helpful in every way possible except for the service in the bar where we were ignored until protesting at the bar itself. A great evening dinner at the Pavillon followed two evenings later by a lovely buffet at the other restaurant. All in all a very pleasant 4 nights stay with free secure disabled parking as well.

Room Tip: Not cheap but choose the most expensive one you can afford facing the rear of hotel.
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  • Stayed: June 2014, traveled with friends
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Thank richard w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded June 21, 2014

Dear Madam, Dear Sir,

Thank you very much for your nice review about your stay with your friends, this week, at Westminster Hotel & Spa. It seems that you really appreciated our hotel and restaurants and we are more than happy to know that you did enjoy your stay in Le Touquet at the hotel.

Actually, the elevator is not wide enough for some wheelchair. However, we just develop a lift to access the Cimaises Brasserie with a wheelchair or for people with reduced mobility.

We are delighted that you enjoyed the gourmet restaurant the Pavillon and the brasserie Les Cimaises.
Be assured Sir, that customer satisfaction is central to our daily concerns. Our Bar team is appreciated for their availability and kindness. However, We will share this point with them.

It would be an honor to welcome you back very soon.

Best Regards,

Lydia Launay

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Reviewed June 20, 2014

Brought my granddaughter aged 2 here for her first taste of France. She loved it. Beautiful rooms, excellent food and such pretty surroundings. Have dined several times before but this is our first stay but would definitely return. Indoor pool was wonderful especially as weather was far from perfect.

  • Stayed: June 2014, traveled with family
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1  Thank StocktonOnTeesPmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded June 21, 2014

Dear Madam,

I would simply like to thank you for these words of praise and for your generous support through Trip Advisor.
I am delighted to learn that you had a nice week-end, with your granddaughter, with us and hope to have the pleasure of welcoming you once again to the Westminster Hotel & Spa.

Warm regards.

Lydia Launay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Barriere Le Westminster

Address: Avenue du Verger, 62520 Le Touquet – Paris-Plage, France (Formerly Hotel Westminster & Spa)
Location: France > Hauts-de-France > Pas-de-Calais > Le Touquet – Paris-Plage
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Le Touquet – Paris-Plage
#1 Spa Hotel in Le Touquet – Paris-Plage
#3 Romantic Hotel in Le Touquet – Paris-Plage
Price Range: $170 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barriere Le Westminster 4*
Number of rooms: 115
Official Description (provided by the hotel):
The Opal Coast ideally situated between Paris, London and Brussels, where you will find Le Touquet - a dynamic and vibrant 4-season European Resort. In the heart of one of its most elegant quarters, just 500m from the beach and 150m from the Palais des Congres, the 1930's charm of the Westminster and its sober luxury continue to attract. The 115 rooms and suites, 2 restaurants and spa will welcome you for a charming stay. Car Park: 12 € per vehicle, per day. ... more   less 
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Also Known As:
Hotel Westminster And Spa
Westminster Hotel Le Touquet
Hotel Westminster Le Touquet
Hotels Le Touquet

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