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“Best hotel we have stayed in for a long time!”

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Hotel Barriere Le Westminster
Certificate of Excellence
Birkenhead, United Kingdom
Level Contributor
312 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Best hotel we have stayed in for a long time!”
5 of 5 bubbles Reviewed September 3, 2013

Since we cannot afford that much, we felt very lucky to snap up a cheap deal at the Westminster hotel, my bridge partner and I, for the Le Touquet festival of bridge. Superb hotel with a great atmosphere and helpful staff.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, September 7, 2013
Dear Sir,
We are delighted by your comment and thanks for letting us share your impressions. We hope to see you again very soon.
Sincerely,
Lydia Launay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,539 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Watford, United Kingdom
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

We visit Le Touquet about twice a year, and always drive past the Westminster saying one day we will stay there.

Well we finally did, and it lived up to our expectations. I was a little concerned having read some negative comments.

We were on the fourth floor, which are the refurbished rooms which are excellent.

Breakfast was super and my husband enjoyed his swim in the pool.

You cannot beat the position of the hotel, we were very happy to walk in to town for dinner, allowing my husband and I to share a bottle of wine.

Excellent weekend, only want to stay at the Westminster from now on!

Room Tip: Fourth floor are apparently the refurbished rooms, they may be smaller though.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gingergirl67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, August 31, 2013
Dear Madam,

I sincerely thank you on behalf of the entire team of Westminster Hotel & Spa, full of praise for this comment.
We are delighted that the Westminster Hotel & Spa gives you such a great time and it is with great pleasure that we continue to do so.
Your satisfaction is our greatest achievement.

See you soon,
Lydia LAUNAY
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
121 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed August 27, 2013

I've stayed a couple of times at the Westminster. I liked the location, the parking and the service the first time about five years ago, but my more recent stay made me realise that the hotel is not the grand dame it once was.

The outside has been handsomely refurbished, but this really only highlights the inadequacies of the interior: faded and worn carpets, the chipped paint, the tired bathrooms are all evidence that they're not keeping up.

The rooms are mostly large and airy, but again feel a little unkempt. The service is generally good, but the maids service on our visit was not as precise as we'd have likes, especially at the rates they're charging.

Finally, that's the rub. The hotel continues to charge at top-class rates, while not delivering that level of quality.

On our subsequent visit to Le Touquet, we stayed elsewhere, and felt we got better value of our money.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rascal_EM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, August 31, 2013
Dear Sir,

Thank you for sharing your opinion about our hotel.
Be assured Sir, that customer satisfaction is central to our daily concerns. We apologize very sincerely for not having met your expectations.
Remember that 2013 and 2014 are years of work important to us. Our rooms renovation program will continue with other changes in the coming months. The carpet in the hallways will be changed from September.
Indeed, our rates change according to the seasons and for different room categories.

We look forward to welcoming you again to our Hotel.
Very sincerely.
Lydia Launay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed August 23, 2013

Spacious room - but booked through Expedia so maybe thats why I ended up with ground floor room at rear with awful view? No kettle etc in room - so unless you're prepared to pay the sky high prices this hotel charges you have to make other arrangements.
To be fair it was clean spacious fairly quiet and comfortable - but they charge over the top for all meals etc - which is a minus point unless you have money to throw away - 95 Euro set menu eating in is not within everyone's price range
Thankfully it was in shade at rear so there was the plus point of it not overheating in the sun - you might have trouble in really hot weather due to lack of air conditioning
The small indoor pool & sauna is nicely maintained and useful -in addition there is plenty of parking on site and the hotel is only a 5 min walk from min town and seafront -and of course its an easy hour from Calais so its very convenient at a resort with a superb beach
Its a nice place and I would go back - but it only gets 7/10 from me because at these prices you expect a bit more

Room Tip: check before you book
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DagenhamDave53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, August 31, 2013
Dear Sir,

Thank you for taking the time to share your thoughts on TripAdvisor. We are delighted that you chose the Westminster Hotel & Spa for your short break, and we hope you had a good time.
Please be assured Sir, that customer satisfaction is at the heart of our daily concerns.
Our hotel offers two dining options: a brewery "The Cimaises" and "The Pavilion" gastronomic delights of a restaurant, Awarded a star by the Michelin Guide. In fact, we had a great weather this year. Moreover, the rooms have no air conditioning (only in meeting rooms and restaurants). In fact, our rates vary according to season.
We hope to see you again very soon.
Sincerely
Lydia LAUNAY
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed August 23, 2013

What an awful hotel! Never should have 4 stars. The rooms smelt due to dogs being allowed in the rooms...the carpet smelt of dog urine. The beds were horrendous but the pillows were even worse! If you appreciate quality do not stay here!!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TKT97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, September 1, 2013
Dear Sir,

Thank you for selecting the Westminster hotel for your stay in Le Touquet and for taking the time to post a comment.
Be assured Sir, that customer satisfaction is central to our daily concerns. We apologize very sincerely for not having met your expectations.
We are surprised at your comments. For us quality is very important. We would happy to know the date of your stay and your room number.
Thank you to contact us to give us more details.
We hope to see you again very soon.

Sincerely
Lydia LAUNAY
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
175 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

You know when you arrive at an hotel that has survived for this many years that they must be doing things correctly !
And they are. Check in was simply and quickly taken care of by a smart multi- lingual young lady. You are instantly made to feel like a president who has to be impressed by the standard of service they can bestow on you during your brief stay. Help with the luggage is offered, information on how to access the rear car park etc, etc.
The room was perfect, bathroom a dream, too much to list.
Not cheap of course, but when you realise that there's no charge for car park, swimming pool, jacuzzi. A choice of bars and restaurants to compare with the best, and a perfect location for walking into Le Touquet I think it's worth it and will go again.

Room Tip: Have a look at the amount of photos on the wall of famous guests who have stayed in this hotel, impr...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stee58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, September 1, 2013
Dear Sir,

I sincerely thank you on behalf of the entire team of Westminster Hotel & Spa, full of praise for this comment.
We are delighted that the Westminster Hotel & Spa gives you such a great time and it is with great pleasure that we continue to do so.
Your satisfaction is our greatest achievement.

See you soon,
Lydia LAUNAY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 19, 2013

Being French, i am ashamed of the image this hotel is giving from our country. Coming back from a week-end there, i am still shocked. The quality of the room is very poor and, should you not get a newly renovated room, you will end up in a kind of motel room with view on the parking, noise of all the bathroom tubes in the hotel and no working air-con. But the worst is maybe the employees behaviour: the conciergerie is useless and very rude, the bar staff is nothing you have ever seen: we tried to get an extra fresh fruit juice at the bar and the waitress answered to us: "i have already pressed this, you can just share this", i.e. not going to press juice again! And she did what she said, we never got our additional fresh juice. The pool and jacuzzi are very old and small.
So one strong advice: don't go!

Room Tip: If you don't get a newly renovated room, just run away, it will save your holiday time.
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, September 1, 2013
Dear Madam,

Thank you for sharing your opinion about our hotel.
Be assured Sir, that customer satisfaction is central to our daily concerns. We apologize very sincerely for not having met your expectations.
We are surprised of your comments. We attach a great interest in the quality of our services.
Note that 2013 and 2014 are still years of work important to us. Our room’s renovation program will continue with other changes in the coming months.
We hope to see you again.
Sincerely,

Lydia LAUNAY
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Barriere Le Westminster

Property: Hotel Barriere Le Westminster
Address: Avenue du Verger, 62520 Le Touquet – Paris-Plage, France (Formerly Hotel Westminster & Spa)
Location: France > Hauts-de-France > Pas-de-Calais > Le Touquet – Paris-Plage
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Le Touquet – Paris-Plage
#2 Luxury Hotel in Le Touquet – Paris-Plage
#3 Romantic Hotel in Le Touquet – Paris-Plage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Barriere Le Westminster 4*
Number of rooms: 115
Official Description (provided by the hotel):
The Opal Coast ideally situated between Paris, London and Brussels, where you will find Le Touquet - a dynamic and vibrant 4-season European Resort. In the heart of one of its most elegant quarters, just 500m from the beach and 150m from the Palais des Congres, the 1930's charm of the Westminster and its sober luxury continue to attract. The 115 rooms and suites, 2 restaurants and spa will welcome you for a charming stay. ... more   less 
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Also Known As:
Hotel Westminster And Spa
Westminster Hotel Le Touquet
Hotel Westminster Le Touquet
Hotels Le Touquet

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