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“Disappointing”

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Novotel Thalassa Le Touquet
GreenLeadersBronze level
Reviewed August 28, 2013

Excellent location for a beach hotel but a 1970's brutalist structure which has seen better days and probably built for a wealthier customer than it now attracts. Stopped one night on the way to Calais to give our grandson an afternoon on the beach which he enjoyed. However a mixed experience. Well appointed bathroom but no shower cap, good food and pleasant waitress but restaurant plagued with houseflies, excellent beach but many dogs and dog turds in the surf, excellent indoor saltwater pool but swimming cap and budgie smugglers required to use it, the address is not specific enough for satnav so twice round the one way system before we arrived. Not enthused and wouldn't stay again.

Stayed: August 2013, traveled with family
Thank Edge54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 - 237 of 1,814 reviews

Reviewed August 28, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank alfa428
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 26, 2013

Stopped over with wife and two children for two nights at this hotel situated right on the beach.. Sadly the only room we could get was a rear facing (dune facing) one which overlooks the car park . We have had a beach facing room with balcony before which was fantastic. However be warned, rooms at the rear compromise your privacy (the whole elevated car park can see in !) and with no air con the cramped room did get too hot and stuffy at night which meant leaving the window open all night which resulted in constant disturbance. Why has a hotel as good as this one NOT got air con in the rooms ? If I came here again I'd only book a sea view or not at all.
The buffet breakfast was excellent with a great variety for all the family and great sea views. Ditto the bar downstairs which leads straight onto one of the best parts of the beach, complete with sun loungers for guests (and their towels !! Grrr...). Indoor pool was fine (salt water) so don't forget the speedos dad ! One more slight niggle : the car park is just not big enough for the hotel and as a result you may have to sneak into the one next door as we did. Food in the hotel was too pricey for us so we dined out but don't expect any bargains anywhere in Le Touquet !

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Surf1275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NGRANDEMANGE, Deputy Manager at Novotel Thalassa Le Touquet, responded to this reviewResponded August 27, 2013

Dear customer,

First of all I would like to thank for telling us about your experience after your recent stay at the Novotel Le Touquet, and I ensure that I pay all my best attention to your comments.

That's true that the Air conditionning is not one of the facilitie which is proposed in our hotel, and I can easily understand how it can be unconfortable during the sunny period. However, we try to make this information figure everywhere on our websites, because we do not have any other possibility to impove this situation.

Just for other information about our catering possibilities! Since the beginning of july you can now discover our snacking menu from noon to 10.00 PM, at the bar or on our terrace, with first price dishes beginning from 8€.

I sincerly hope that we will have the pleasure to welcome you again at the Novotel Thalassa Le Touquet for a next stay.

Best regards.

Nicolas GRANDEMANGE
Deputy Manager
Novotel Thalassa Le Touquet.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

The location of this hotel can't be beat. It is on a dead end street and literally on the beach. The rooms are comfortable. Walking to town for meals is easy, along the beach or boardwalk. Those are the plusses. Negatives are: high price, lousy towels, terrible service in the restaurant and café, fixed hours for meals (in a restaurant?), and bored staff. We stayed two nights on our way back from the U.K. Our room was a superior beach-facing, so we had a lovely quiet view and the sound of waves at night. All in all, we were glad of our choice, but don't expect any service, style or elegance for your price or for what is supposed to be a four-star hotel. It's all about the beach and the sea.

Room Tip: Don't bother if you don't take a beach-side room. There are other options in Le Touquet. If...
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  • Stayed: August 2013, traveled as a couple
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Thank AlexaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

Small tired rooms, we didn't pay the extra for the sea view and maybe should have as we overlooked the car park instead of the beach. Standard Novotel pebbledash rooms but the pool and beach location make for it. Breakfast overlooking the beach and beds by the pool with a spectacular view of the coast.
Very hot room when we turned up, opened all doors and windows to get a breeze through.

Room Tip: Pay the extra for a sea view!
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  • Stayed: July 2013, traveled with family
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Thank phunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank rtrolley
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 15, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank ROBRW58
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Thalassa Le Touquet

Address: Front de Mer | Bp 214, 62520 Le Touquet – Paris-Plage, France
Location: France > Hauts-de-France > Pas-de-Calais > Le Touquet – Paris-Plage
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Le Touquet – Paris-Plage
#3 Luxury Hotel in Le Touquet – Paris-Plage
#3 Spa Hotel in Le Touquet – Paris-Plage
#4 On the Beach Hotel in Le Touquet – Paris-Plage
Price Range: $144 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Thalassa Le Touquet 4*
Number of rooms: 149
Official Description (provided by the hotel):
Directly connected to the thalassotherapy center, the Novotel Thalassa Le Touquet is a 3 star hotel boasting a stunning seafront setting and comfortable rooms with views of the sea or dunes. The restaurant offers both health-conscious and traditional menus for you to enjoy during your thalasso break on the beaches of Le Touquet. The centre features fitness and well-being treatments, with a heated saltwater swimming pool and sports room. ... more   less 
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Also Known As:
Novotel Thalassa Le Touquet Hotel Le Touquet
Accor Le Touquet
Novotel Le Touquet
Le Touquet Novotel

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