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“Good value for money.”

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Best Western Hotel Herman Bang
Ranked #7 of 16 Hotels in Frederikshavn
Reviewed August 23, 2013

This is an old, but fully modernized and charming hotel in a great location. We had a very nice, large room, and the breakfast was excellent. The city centre is literally 2 minutes away.
The cleaning could, however, be improved.

  • Stayed: March 2013, traveled as a couple
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Thank BerndtRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 - 31 of 137 reviews

Reviewed July 14, 2013

As the neighbours across the small street could look straight into our room, we had to close the dark curtains all the time to avoid them to enjoy the view.. Room itself was ok, but the hotel had problems with the internet. During our stay staff was not able to restore internet. The router would not give an IP address. According to the staff, this was a regional problem (...!), A restaurant a block away had a wonderful connection The small street next to our room was a pedestrian area, which was used until 03:00 by tourist returning from bars to their hotels. We shared their fun! There was no airco, we slept (that is..tried to sleep..) with open windows so it was a very short warm summer night indeed! In this hotel, don't expect wifi, don't expect airco, ask a room away from any street.

Stayed: July 2013, traveled as a couple
Thank HarryDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

My husband and I recently stayed at this hotel on a long trip from the UK to Norway. We only stayed one night, before boarding a ferry to Oslo.
The staff at checkin were wonderful. We arrived very late at night, and they were super helpful. We had a lovely room which was spacious enough for 2 people. And lovely and comfortable.
Breakfast the next morning was superb. They sure know how to lay on a breakfast!
When we checked out, the lady at the front desk was so helpful. She gave us travel information, and we had a lovely discussion with her.
All in all a really lovely hotel to stay at.
Convenient parking around the back. So you dont have to walk far.

  • Stayed: June 2013, traveled on business
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1  Thank Kiki d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

The rooms are not very well isolated. You can pretty much hear everything that goes on next door and in the hall and in the street (truck deliveries at 5-6 am).
On the pro side the rooms are new and fairly clean.
The rooms are small and the bathroom is tiny. You almost have to back in to use the toilet :-)

  • Stayed: May 2013, traveled on business
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Thank Travelbugser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

We stayed here overnight in order to catch the Oslo ferry in the morning. I didn't like the website which insisted you pay fully in advance, but it was overall OK. The receptionist when we arrived was a middle aged male (different to some of the other reviews); he was perfectly friendly and helpful. Location is good, althrough there's not a lot in Frederickshavn to do late on a Wednesday night, there are a number of restaurants easy walking distance from the hotel but all of them are set up to cope with large groups, rather than smaller & nicer. Our 2 rooms were both fine, no smells, WiFi was fine, breakfast was good. No complaints

Room Tip: Ask for room facing the car park; quieter
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  • Stayed: August 2012, traveled with family
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1  Thank FamilyTraveller1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

I have not been this humiliated and embarrassed ever in a hotel. I had booked the hotel and pre-paid through Mr. Jet web site. When we were going to check out the woman at the desk claimed that the room was not paid. In front of other guests she made me look like I was trying to get away without paying. I had the receipt with me and wanted to show it, but she had no interest in it. I was made to pay for the hotel again. Now I have to go through the pain of getting reimbursed by somebody..........This woman should now work in a service profession, she would be better off in a vault or an archive where she would not have to encounter people at all.

It is recession in the rest of Europe, but in Denmark it is obviously not a time when customers need to be cared for.

Congratulations to this hotel that has so much business that they can treat guests like dirt!

The same woman wanted to put me and my partner in separate rooms when we checked in. I am sure that she would never do that to a straight couple!

Stayed: August 2012, traveled as a couple
3  Thank Ulf L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

This hotel is just off the main shopping street but is far enough away not to be bothered by any noise. We arrived early on Saturday afternoon to find the shops still open and just a few people milling around. If you have come here to shop, you need to get here before 2.00pm on Saturdays as this is when the shops close (supermarkets stay open longer). They do open on Sundays for a few hours only. The hotel itself is well presented in reception with free coffee for guests. The room itself was well presented, relatively modern and clean. The tv had some channels in english (although the programmes were from the 80's). My only problem with the room is that the bathroom is too small. It is a wet room in effect with a shower, toilet and tiny sink. The sink is too close to the toilet, so anyone of any size will find it difficult to sit on the toilet and to wedge themselves into the gap before the sink interrupts your space. Anyone wishing to use the mirror needs to do so before anyone takes a shower as it steams up and the extractor is worthless unless you keep the bathroom door open. The breakfast was good, as it was buffet style with a selection of beverages, rolls, cereals, yoghurts, cold meats etc. The disappointing experience of this hotel is the rude manner in which the older receptionist dealt with our checking out of the room. Although we had paid for the room in advance, she insisted on scanning our bank card again!!! When we questioned why she needed to do this she said they needed to ensure the room was paid for. When we said we had already paid and what would happen if we were double charged, she said we would have to ask for a refund??? Surely this is not our responsibility and put a dampener on the end of our trip especially as she was so rude in front of other guests who were also waiting to check out. Upon arriving home, we have been charged twice for the room and will now need to be making a formal complaint in order to get our money back!!!!!

Room Tip: Dont stay here!!!
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  • Stayed: August 2012, traveled as a couple
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2  Thank Donk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Herman Bang

Address: Tordenskjoldsgade 3, Frederikshavn 9900, Denmark
Location: Denmark > Jutland > North Jutland > Frederikshavn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa
Hotel Style:
Ranked #7 of 16 Hotels in Frederikshavn
Price Range: $99 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Herman Bang 3*
Number of rooms: 73
Official Description (provided by the hotel):
BEST WESTERN Hotel Herman Bang is the oldest hotel in the city of Frederikshavn. The hotel has 53 renovated and refurbished rooms in different categories. THe hotel is situated in the heart of the city close to shopping, restaurants, harbour and the train station. Free wireless internet. ... more   less 
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Also Known As:
Best Western Hotel Herman Bang Frederikshavn, Jutland, Denmark

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