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“Business Hotel”

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NH Brussels Airport
Ranked #2 of 12 Hotels in Diegem
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 10, 2013

Stayed only 1 night. Rooms are well decor and provide internet access, Iron, tea & coffee making facilities and bathtub. Wifi is extremely slow. Deigem train station was just across the road. TV was out of dated. Breakfast is average.

  • Stayed: May 2013, traveled with family
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1  Thank felixipoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 - 421 of 959 reviews

Reviewed April 30, 2013

Stayed here for a couple of nights recently on a business trip and found it to be a pretty good hotel. It's close to the airport and has a shuttle service to/from. The shuttle has a schedule so check the times. The room was light and airy, had decent air conditioning, a very large and comfy bed, good pillows and a bathroom with both a shower and bath. Good noise insulation as I never heard a sound from outside. The curtains had effective black out linings so the sunrise didn't wake me early. The room has a mini bar although I couldn't find the prices. Room also comes with some toiletries like shampoo and shower gel.
Breakfast was a good choice of hot and cold foods and it is situated next door to the games room. Looks like pool or billiard tables in there.
Bar prices were about normal for a capital city hotel. Staff were pleasant and helpful.
The hotel is just opposite a train station where it takes about 15 minutes to get to Central station if you're after the sights. Costs 2.5 euro each way per person.
Would happily stay there again.

Room Tip: Stay away from rooms over the bar or near the lifts
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  • Stayed: April 2013, traveled on business
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1  Thank AndrewJ25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

Flew into Brussels late evening arrived at the hotel at 20:00hrs, turn get changed and head straight out for a meal with my hosts from the the business meeting I was attending the next day. Arrived back at the hotel circa 23:30 that evening.

Had a drink in the bar before retiring for the night and this is where the problems started. The air-conditioning was very loud when turned on, so switched this off and tried to get off to sleep. By 1.30am the noise was so bad that sleep was impossible and given the time of day didn't want to change room (should they have had one).

Finally checked out at 7am, complained to reception who just apologised but gave the impression of knowing about the room and not being too bothered that my business meeting that day was potentially at risk. They did say that they'd have maintenance check it out and gave me the managers business card to write too as there was no duty manager available.

Having written to the manager, he did offer me a 50% reduction on another stay should I be in the country again (unlikely and even if I was would not be staying at the NH).

So in summary, poor standard hotel with very poor customer service.

The air-con volume was recorded at 63db using my iPhone.

  • Stayed: April 2013, traveled on business
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Thank TrickyTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

The staff are always helpful, the rooms are comfortable and always spotlessly clean, the bar and restaurant are both first class. The only downside is they can't seem to make a decent creme brulee: sometimes the top is soft, but the inside delicious, occasionally the top is crisp, but then the inside is insipid. One day they'll get both right at the same time. I stay at the NH frequently, good value, great service - without doubt the best of the bunch in the local area.

  • Stayed: March 2013, traveled on business
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Thank Spitwac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013 via mobile

The NH Brussels Airport provided a comfortable and convenient location for business. Although the hotel is located in a more industrial side of the metro area, the train to Brussels Central is awesomely close to the hotel! The staff was extremely helpful and accommodating. When I return to Brussels, I will try to stay here!

  • Stayed: March 2013
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Thank BraveAggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

Hotel looks modern from the outside
Good location next to the trainstation, easy to go to Brussels Center :-)
Downside are the rooms and some services.
Shuttle doesn't run all day which wasn't mentioned.
Average stay, would come again :-)

Room Tip: Ask room on the higher floor
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  • Stayed: February 2013, traveled on business
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Thank Didier3719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

I often use the restaurant area of this hotel as it is very conveniently situated in the Diegem business area (lots of international companies and the airport within 1 mile).
Spacious restaurant adjacent the hotel lobby and reception. Classic menu choice. Very affordable lunch (a set week menu). Underground parking space is good. Meeting facilities are good.

  • Stayed: March 2013, traveled on business
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Thank Filip V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Brussels Airport

Address: De Kleetlaan 14 | Airport Area, Diegem 1831, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Diegem
#2 Luxury Hotel in Diegem
#3 Romantic Hotel in Diegem
#4 Business Hotel in Diegem
Price Range: $85 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Brussels Airport 4*
Number of rooms: 234
Official Description (provided by the hotel):
The gateway between Brussels and the rest of the world, the NH Brussels Airport is located just a few minutes from both the Brussels National Airport and the city center. ... more   less 
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Also Known As:
Nh Brussels Airport Hotel Diegem
Nh Hotel Diegem
Nh Hotels Diegem

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