Stayed three nights, visited family nearby. Really lovely hotel, although room for slight improvements.
Positives - Beautiful entrance and lobby; lovely ambience and decoration throughout; smart but cosy feel; room and bathroom a decent size although not massive; tea/coffee in room; large, comfortable bed; bathtub with rain shower; AC in room and good size plasma television with channels in different languages; complementary bottles of water at the end of the corridor (although no where is this information advertised! - we only knew about it through reading other Trip Advisor reviews); nice receptionist at check-in; friendly housekeeping staff; a regular airport shuttle van.
Rooms for improvement - Not nearly enough choice or quality at breakfast for the €23 price; some of the staff were much less friendly than others, and it was a shame to receive cold food/drink service in the bar one afternoon and observe that a few receptionists didn´t say hello; hotel is non-smoking but there was a slight smell of stale smoke in the room; minibar appeared not to work and was empty(?); very little literature in the room providing information on the hotel.
Beautiful hotel. If there had been better choice at breakfast and a consistent level of friendliness, it really would have been little short of perfect! Recommended and would stay again.
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- Also Known As:
- Golden Tulip Brussels Airport Hotel Diegem
- Pullman Hotel Brussels Airport
- Pullman Hotel Diegem