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“Good hotel choice near the Brussels airport”

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Novotel Brussels Airport
Ranked #3 of 12 Hotels in Diegem
GreenLeadersBronze level
Boise, Idaho
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good hotel choice near the Brussels airport”
4 of 5 bubbles Reviewed July 17, 2014

We selected the Novotel Brussels Airport to stay the night before a morning flight out of Zaventem the next day. The hotel is a short drive away from the airport and has a large parking lot if you have a rental car (like we did). Inside, the facilities are clean and modern. We did not take advantage of the restaurant or the pool, and thus cannot comment on them (though the prices for the restaurant did strike us as being rather high).

The rooms were spacious enough with a large bed, couch, and desk. The bathroom was a little on the small side, but was more than adequate. I cannot speak for the bed in the other room, but the bed I slept in squeaked slightly when I got in and out of it. It was comfortable, however.

In conclusion, this hotel is a good choice near the Brussels airport and we will definitely consider using it for our future travels in and out of Brussels.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank BenMN80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 29, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,259 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • Dutch first
  • English first
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English first
Montreal, Canada
Level Contributor
112 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed July 15, 2014

Have stayed in the Brussels downtown area quite frequent, but in view of meeting location change, i booked this hotel, as recommended by a colleague. Easy free shuttle, just outside the arrivals exit. Also when you want to visit downtown, take the shuttle to the airport, take the train to downtown; cheap, quick speedy and convenient. Rooms are very clean, room space is ok, food is nice, specially the breakfast (bit pricey though). The bartender from Morocco is a very nice guy. Friendly chat and service with a big smile!

  • Stayed May 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Soepkip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 29, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mons, Belgium
Level Contributor
579 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 bubbles Reviewed July 12, 2014 via mobile

We stayed here the night before our morning flight. We arrived via train and called the hotel for a shuttle which arrived quickly. The hotel was clean and well laid out but not fancy. The room was adequate and the bathroom small but usable. The staff was very friendly and our fin loved the pool and small playground and play area. Dinner was just ok but expensive for what you got. We skipped breakfast since 20 euro a person was quite steep.

Stayed July 2014
Helpful?
Thank Zosia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 29, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trinidad
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 10, 2014

First stay in this hotel on business, my previous stays were at the Crowne Plaza just 5 minutes away. Room was clean, quiet even though you could see the runway of the airport. Very friendly staff who were very helpful. A free shuttle that runs every 30 minutes to and from the airport. Buffet dinner was okay, fairly good selection.

Room Tip: Ask for a room on upper floors
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank RJB20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 29, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-hull, United Kingdom
1 review
4 of 5 bubbles Reviewed July 10, 2014

Nice Hotel, clean, and staff were mostly very nice. Great free shuttle service to the Airport, only about a mile away, where we caught either the train or bus into Brussels. Food and restaurant service very good, but no ice machine, and received some strange looks when asking for ice.

Room Tip: We stayed here twice, the first week on the ground floor where the windows are double, double glazed...
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 29, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jericho, Vt
Level Contributor
216 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

The staff is friendly, the rooms are small but clean and, more importantly, the beds are good and there is no noise from coming and going airplanes, The shuttle runs on time and the price is reasonable. .

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank DutchOmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 7, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 4, 2014

We have stayed numerous times at the hotel for almost 20 years now and the experience is always consistent. It is practical, well priced, and the staff is extremely helpful and friendly. The parking and restaurants are also handy and affordable if needed,

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank Chrisbmsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick m, General Manager at Novotel Brussels Airport, responded to this review, July 7, 2014
Google Translation
Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Brussels Airport

Property: Novotel Brussels Airport
Address: Leonardo da Vincilaan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Diegem
#3 Family Hotel in Diegem
#4 Romantic Hotel in Diegem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Brussels Airport 3*
Number of rooms: 209
Official Description (provided by the hotel):
The Novotel Brussels Airport hotel is located 30 min by train from the centre of Brussels. This 3 star hotel is the ideal base for a business trip to the Belgian capital or to the Heysel Exhibition Park. Connected by a free 24 hr shuttle to Brussels Airport, the hotel features 209 modern and comfortable rooms, plus 9 modular meeting rooms and a fitness centre. The bar and restaurant, open until midnight, boast views of the garden. ... more   less 
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Also Known As:
Novotel Brussels Airport Hotel Diegem
Novotel Hotel Brussels Airport
Novotel Diegem
Novotel Hotel Diegem
Diegem Novotel

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